Customer service is always awesome and the repairs that were done to my vehicle surpassed my expectations. Brandon and his team did a great job and when I picked my car up it was clean and delivered as if it was a new car.
I come by it honest, I’m a picky customer and I couldn’t be happier.
A small misunderstanding the first day as I waited 6 hours for repairs assuming they would be done the same they assumed I was waiting for a ride. Next time more clear communication up front. But otherwise they set nice and professional, and handled everything after the first day promptly.
Chose this shop due to good reviews. They did an excellent job on the repairs and everyone was extremely friendly.
I would highly recommend. For both service and quality! Thank you. Any questions or issues I had they sorted out immediately including rental car.
Brandon and team did an absolute amazing job on body work and spot painting on my truck. Attention to detail was second to none. Customer service and turnaround time were exceptional. Wouldn’t consider any other shop in town. These guys are the best!!
I had never had an accident in over 50 years of driving, until it happened. From their front desk receptionist/cashier to my service writer Edwin, it was the easiest experience ever. The work was absolutely fabulous, beyond what I expected. The updates were consistent, the entire process to include enterprise, was a breeze! I would highly recommend this shop, for a paint job or any other repair involving bodywork. my car was even washed in detailed for presentation! Superb professionals from start to finish. Thank you.
Crash Champions was efficient, quick and thorough. Picked up my car after and they had it cleaned up on the inside and out as well as taking care of the damage needed. Their customer service was great to work with as well and we got the car done sooner than expected.
We took our car to Crash Champions and Brandon was amazing to work with. Everything came out perfect, and we were well informed of what was happening with our vehicle. Great job!
Excellent and professional service. My car looks like nothing happened. Yhwy even washed and vacuumed my car. Thank you so much to all the staff from Crash Champions. I'll definitely come back here if needed 😉
I was not sure about where to go for my repairs but Crash Champions Brea meet all me needs worked seamlessly with the Insurance company and did the repairs in a week. Very satisfied with my chioce.
DO NOT COME HERE if you're paying for repairs. DISHONEST repair hours. I had a claim to repair my front bumper over minor scratches, which the insurance gave half an hour with complete paint and overhaul hours but wouldn't even need 5 minutes after paint is sanded off. But BRANDON tries to make me pay for the other minor damages to my bumper that's unrelated to the claim. "ALL this damage will take time." He said while pointing at the tiny scratch on the front bumper. I asked how much total and he said 5 hours, which is HUGE RIP OFF! I haven't checked but it may be chaeper for a bew aftermarket bunoer. You can ask any estimator how much and would be nowhere near what he quoted. Go get a 2nd opinion and you'll definitely get a better price for your repairs. Highly UNRECOMMENDED!
From the start to finish I was treated with professionalism and respect. More importantly kindness! Brandon was more than helpful. My car was completed before date promised ! Those hard working magicians in back made my car look better than new! Thank you to every one of them!!
Great service, clean, quick and to the point. Worked directly with my insurance. Couldn’t tell the car was ever in an accident. Here is the kicker lifetime warranty on their work, paint job included as long as I own the car. Way to go above and beyond Crash Champions. Edwin took care of business start to finish!!!
I could not be happier with my service / results at Crash Champions Brea. Their service was quick and their work is amazing !! They took care of all my insurance needs and helped with my car rental. Transition was very smooth and done in a timely manner. Work this good is very hard to find these days. Brandon and the entire team at Crash Champions Brea were very professional and trustworthy. Would recommend this place 100%
Thank you !
I have taken two of our cars, for the repair to Crash Champions in past 12months. They did great job on both cars, looks new now. They completed the repair within 5 days for rear end collision, including calibration of parking sensors. When we received the car, it was cleaned inside & out very nicely. Edwin was very helpful throughout the process. ⭐️⭐️⭐️⭐️⭐️
Brought my SUV in after I was rear ended and they got her fixed quickly. Friendliest service I’ve ever had at a repair shop. They were all very professional from start to finish. I am beyond happy with how my SUV looks after they fixed her up. Hopefully I don’t have to be back here again but i will recommend them to others.
In the industry of auto repairs it is always an issue of who you can trust.
I just wanted to thank Brandon and his staff for everything they have done for me.
I had damages to my BMW - and the repairs were phenomenal.
They kept me updated on the status of repairs, informed of my of the delays (the dealer was not providing them with the right part), and did a great job with making me feel important.
This is a repair facility that you can trust, an old style shop that makes sure they take care of their customers.
Thank you for helping me out
I have nothing but positive remarks about my recent experience with Crash Champions. Every person I came in contact with provided excellent service.
Thelma greeted me when I walked in. She was so friendly and has a great sense of humor! An absolute gem.
Edwin was very kind and patient. I'm sure he's heard it all before but he wasn't dismissive. He listened to all my concerns and kept me updated on the status of the repair.
Now Kevin.... I never got to meet him but he deserves special recognition. I love my car but after the accident I was slightly embarrassed. I didn't focus on car care and it showed. Not only did he repair the damage but he made the my car better than before. He restored the vehicle and my pride in driving it.
Very satisfied with their service. My car looked brand new again! I highly recommend them to anybody needing help with restoring their cars or any type of body work. Their customer service is impeccable too!
Worse shop I been to, I don’t recommend you taking your vehicle here, It been over a year and I’m still trying to get my car fixed back to its normal, this shop used 3rd party parts and parts never fit like they should and my inside of my seats had paint, car been having light issues as of todays date still.
I absolutely love this location! Recently, someone revered into my parked car overnight and damaged the front bumper, and lifted the hood of my vehicle. After dealing with the insurance, I chose to bring my car to Crash Champions in Brea, which was the best decision! I am beyond grateful for the team. The reception was amazingly sweet; they kept me updated daily, did a phenomenal job on my car, and finished before the original pick-up date! I highly recommend bringing your car here because mine looks brand new once again!
Needed to repair my 2001 Toyota highlander front right bumper. Otilia at the front desk was so friendly and helpful. Paul was a pleasure to work with, they kept me up to date on the repair process via texts. they were very covid savy, Paul wiped down the car handles steering wheel etc with wipes. Only took 4 days to fix and what a great job they did. Kudos to the shop workers, The Repair was like new, matched the paint perfectly and they also washed and vaccumed my car, made the tire rims sparkle, car has not looked that good in years. The shop/office area was very clean. Thanks for a great experience guys!
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