NAPA Auto Parts in
Paradise Springs (CA)

Employees were very helpful! Helped me find everything I needed to fix my truck.

I will never shop here again!!! About 6 months ago I bought 2 Batteries for my RV. Something wasn't right the batteries weren't charging and some other things weren't right. So I took it to my RV guy (Ron's RV) He tested everything then tested the batteries. Ron said WOW I've never seen this I've heard of it but never seen! The - was the + and the + was the -!!! I watched his test it several times. Went to Napa to exchange " they are expensive and have a year warranty " and Jon the assistant manager after exploring it to him looked at me like I had no idea what I was talking about and said I've been a mechanic for years and that's just not possible. You must be wrong or something else is wrong because it's not the batterie. I told him you can test it and see for yourself he said there's no way to test it " theres that look again " and continued to tell me there was nothing he could do for me...... Went to Ron's RV and he said did he test it? No he told me there wasn't any way to test it. Called Cohasset Napa Raul the manager there said he had seen 1 before he exchanged it no problem also tested it and yes the - and + were switched.... Thank you Raul,,,

I just wanted to give a shout out for Sarah who helped me check my battery and replace it. She was awesome and friendly. Great service

I was amazed at how helpful the information was that the guy working there gave me about bleeding my clutch. It is not their job to provide mechanics know how but he did and it helped me a lot and answered questions I had that helped me find the product I needed to get the job done

I had to order new lug nuts for my truck that had gotten warped during a tire rotation. The parts department helped me get the exact ones needed.

Best place to purchase your new windshield wipers, because they will also install them for free.They have many different items to choose from to keep your vehicle in good performance on the road. They carry a good selection of accessories for your interior and exterior. The salespeople are friendly and knowledgeable.

Great auto parts store. No waiting this visit. I was greeted, and asked if I needed help. I told the guy what I was looking for, he looked it up and had it in stock. Ba da Bing. I paid and was out of there. 😀

The employees are knowledgeable and helpful. I also noticed quite a difference in their prices. Great place to go to buy supplies for your car.

Great place. Napa sets themselves apart for staff with technical knowledge and quality parts This one is one of the best examples I have ever seen. Friendly and helpful staff with deeply technical questions. They are very patient. Honestly, they can get more common parts same day, or with in the next day. I'm just an amateur mechanic, but it feels like I have the top of the line mechanic supply chain that can get parts FAST. They also stock quality brands like Carlyle, Timken, and of course their NAPA house brand which are renowned top quality. Long story short: go here for advice, quality parts, and keep your fleet on the road

Always very helpful Getting the pieces and parts that I need...and they provide great machine work as well.

This location is great. If they do not have what we need they order it from one of their other stores. Always very helpful.

The place to go for all your automotive or any mechanical needs. All the guys that work here especially this location are awesome, very knowledgeable and will take care of you. The prices are always way cheaper than list price which is icing on the cake for me

Napa did I tell you I'm from Napa California the wine country on my God we got something in common but anyways so what I gotta say to you to day ease 5 stars for you these people know what they're doing with customer service help she had AM pull their cellphones other ponzi they even talk to you like it they've known you for 10 years so we need help with a car go to Napa could you know why the Napa industry will never ever ever ever ever give you nothing but 5 stars so I do you will have great day I recommend this place 5 10 15 stars may be 20 we know what you guys get new stars giving them that given

This is the best auto store on the ridge! The people are very friendly and know what they're talking about! Very helpful!

Pretty good experience here, one of the few places I can find so older parts and have them a few hours later instead of having to wait all week long. Tons of fluids here too for fair prices but the specialty tools I was looking for here were not.

I went in for brake bulbs and a blinker too. The guys working were very knowledgeable and helped me to find the right ones for my car. They were also great with my 19 month old son which makes the whole experience more pleasant! I'll definitely be going back. Thank you!

Never show up on a Emergency basis here. I understand the policy of the store opens at 9am, but I also understand that an employee CAN decide to go out of there way to help a customer in a Emergency situation! When you have to leave your trailer on the side of the road cause you have to go back to the auto parts store because they sold you the wrong size bearings. Then you show up 20 minutes to 9am and a employee shows up and it's ONLY a quick exchange on an item and states oh well 9am can't help you until then.... When the day before the same employee was so rude to a different customer that he actually walked out on him and stated," I will just get my parts somewhere else!" Just a heads up to the owner cause if this was my store I definitely would want to know what's going on in my store. Thanks and God Bless

Great place just don't arrive 30 minutes early on an emergency basis as the guy who opens the store, boldly told me 9:00! Okay.

The Paradise NAPA AUTO PARTS store is a wholesale/retail. the sales staff are knowledgeable and friendly. I've shopped there for over a decade. when it's gotta be OEM grade typically they will have it. and If they don't, usually they can get it in a few hours.

I have never been to wayn guitars by the way I have tried to find it a few times in Paradise but I know they make quality guitars really nice stuff maybe someday I'll buy one off of them

Best place in paradise. This place will not let you down. I was stranded and broke down. They did everything they could to make the stressful situation less stressful.

They had the best price for my truck battery. But i also needed a A/C fan belt and they tried to tell me i needed a "ac clutch" without even looking at my truck. That part costs $113. I guess they think a women wouldn't know the difference. NOT!

Very helpful and knowledgeable staff. They have helped me out many times. Quality Napa parts.

Thank you John at Napa!! I called and asked if they could install a new battery and John said he would help me out. My husband is in the Reserves for 3 weeks and I had no one to help!! I really appreciate your service too John! Schelley

Riebes has an interesting 'arrangement' going on around here. They have supplier deals with a lot of the local mechanics, who naturally appreciate that all their parts are 'guaranteed'. But Riebes' "generosity" comes from usually being well over twice the price of any other supplier, and often for the same or lesser quality. Which means the mechanic gets his 'guarantee' no matter what, while the higher cost just gets passed onto the customer. And since this "wholesale" setup provides so much of their revenue, they can also 'afford' to not only be uncompetitive in their retail stores (compared to AutoZone and the like), but the kinda clerks they tend to hire for their service counters often reflect that same sorta 'attitude' towards retail customers (aka, "t.s. if you don't like it").

This is the most expensive Napa Auto Parts I have ever been to. Yesterday I bought an oil filter and it was $18.50. And it was just some generic Napa brand too. I could get one less from the dealer. And before that I bought some wiper blades and they were $15 each ($30 for the pair). Apparently everything is full retail price or more. If these basic parts are this expensive I can only imagine how expensive everything else is.

After 15 years of working in the auto repair industry i can assure you that Riebes Auto Parts is one of the best places to buy aftermarket auto parts. Over the years I have developed a close relationship with them and have found they are willing to go the extra distance for their customers.