Ace Body Shop & Towing in
Lincoln Crest (CA)

Nate was amazing and very helpful! They are great, and very helpful in one of the most stressful and emotional times in our lives! 10/10 would recommend and call again if the need ever arises!

John did an amazing Job, he was very nice and helped me fix my tire.

Had a tire pop on my way into work and my insurance company sent out Ace Body Shop & Towing to assist me. Joe came out to meet me in a very reasonable time frame and the issue with my tire proved to be harder than we both thought. Most guys towards the tail end of their day would have just done the initial tire swap and left but not Joe! The spare tire was grinding my brake calipers so Joe switched them to my back and spent a good hour or 2 with me to make sure I was good. Joe was incredible and I would definitely recommend Ace Body Shop & Towing due to his above and beyond customer service!

Just had my car break down & Shannon came to the rescue so quick and with such professionalism, it was by far the best experience I have ever had with a tow company. Thank you Shannon

I was recently involved in an accident that included both body & suspension damage. Although there are several body shops in town, I'd always heard good things about this family owned shop, and it turned out to be true. Everyone from the office staff to the shop techs were great. They explained thoroughly what needed to be done, why it needed to be done, what my options & their recommendations were (which turned out to be spot on) and then proceeded to work with my insurance company to make it all happen in a timely way. A gentleman named Jason kept me informed throughout the process, and I couldn't be happier with the result. I'm hoping I won't need their services again...lol, but if I do, this is where I'll come. Great people, great place.

Nate was a wonderful driver, very professional and courteous. Offered water on the drive and made sure of my comfort with the climate controls.

I highly recommend Ace body and towing! They did an amazing job from start to finish on my vehicle! phenomenal body work and towing shop! Great people work there who care and are very friendly!!

I had my Lexus partially repainted over a year ago by the Ace Body team. It has held up and the paint matches great! The team did a great job meeting my needs and budget. Appreciate their work and commitment to helping the community.

The driver Shannon is amazing. Went above any standards I’ve seen with companies. I live up a hill and on a turn, long drive way, 10 ft wide. He nailed the parking of the truck where I needed it! He is kind and willing to help. Great job! Pete, the owner. Is just as kind and sung Schannon’s work. Saying he’s the best! If you need a tow ask for Shannon! He will not disappoint, and will make your day!

Phenomenal body and towing shop! Great people work there who care and are very friendly!! Body work is never fun and having to get a two is not much better, yet they seem to make the whole experience so much better! Highly recommend

I cannot praise ACE Body Shop and Towing enough for their EXCEPTIONAL SERVICE and incrediblely supportive and friendly staff. From the moment I walked in, I felt  WELCOME.  What sets ACE Body Shop apart is their willingness to accommodate each customer with essential and unique body work, something not commonly found elsewhere. Pedro Alcala, also known as Pete, is the owner/manager.  He exemplifies professionalism, chivalry and the embodiment of customer service.  He recognizes customer service as an essential part of any business, and sincerely applies this to all who patron his services. He went above and beyond to ensure my needs were met, and his work was exceptional.  With over 30 years in the business, ACE Body Shop and Towing has undoubtedly perfected their craft. I wholeheartedly recommend their services to anyone in need of auto body repairs. They are a shining example in Lincoln of what a reputable business should be, and I am proud to support and endorse their company. Deeply appreciative, MB

I called my insurance for a tire change, a teenage kid offers to help remove my tire, then the tow truck shows up as he’s removing it and instead of getting off to see if they could take over or if we still need help they holler from a mile away if were ok. The kid nods and I thought they’ll get off and assist or take over, denied they left, without ensuring they did their job which they are paid to do, I just looked at them not waving goodbye back to them thinking theyll turn around and finish their order. Nope. So I called and the dispatcher said they’ll send them back right away I waited 45 minutes and apparently their boss send them on another job right after but told me otherwise. Such shady and lazy people.

I had a fantastic experience with Ace Body Shop when I needed repairs for my BMW. From start to finish, their service was exemplary. The staff was gracious and exceptionally helpful throughout the entire experience. The quality of their work exceeded my expectations; my car looks as good as new. They completed the repairs on time, ensuring minimal inconvenience for me. Moreover, their seamless coordination with my State Farm insurance company made the whole process efficient and stress-free. I highly recommend Ace Body Shop for their superior workmanship, outstanding customer service, and efficient handling of insurance claims. They truly go above and beyond.

Nothing but good things to say about my experience with Ace. The staff is very friendly and they took great care of my car. They really went above and beyond for me. Wouldn't take my car anywhere else.

Recently I had the pleasure of using Ace Auto Body in Lincoln to repair body damage to my Ford Fusion. I was treated like part of the family from the very beginning, by Eddie (the owner), and Crystal and Jason. From the beginning to end of my experience, the repair of my car was very professional as well as their office staff and technicians.

My car was towed because of my own wrong-doing. I own that. the problem is the excessive fee that this business charges for towing. They charged $286 for 30 minutes of work for the tow from Robert Jimenez Park to their yard. They charged $60/day for holding calling it 3 days when they took it in on the 13th at 8 am and I paid on the 15th at 11 am. Nope, not 72 hours my friends. DO NOT USE.

Two weeks ago, my family member had an accident & I brought him here to collect his items from the vehicle. Every person working there was so kind and respectful to me. I had been up all night & at the hospital previous to this & rushed to get there before they closed. They told us not to rush and it honestly turned my entire day around how nice they all were to us. Just want to sincerely thank Ace Body Shop & Towing for the kindness shown to us.

unfortunately, I can not give this place 0 stars. My car was involved in an accident and my insurance had scheduled a tow on Oct. 23rd. This company was dispatched to pick my car up and take it straight to Calliber Collision. I called calliber collison the following day on Oct. 24th to check if my car made it there. They told me they haven't received it. I then called my insurance who told me my car should have been dropped off by Ace's body shop on sunday which they did not do. I continued calling calliber collision everyday to check to see if my car made it there from this company. Every time they told me no, I would call my insurance and they would contact Ace's body shop who kept saying "we are waiting for payment for a tow". My insurance company had provided payment on multiple occasions to have my car towed to calliber collision. This company held my car hostage for 10 days. On October 27th, Ace's body shop called me and told me that since they already had the car, they performed their own estimate on the car and asked if I wanted them to repair it. I had told them "no my car is to be dropped off at calliber collision for the repair. on the 9th day of having my car, they called my insurance company and lied to them and said "the owner of the vehicle gave us approval to do the repairs instead." That was a complete lie. I never gave anybody approval of touching my car except for Calliber Collision. Long story short, this company is terrible. They will steal your car and try to work you for money. DO NOT EVER take your car to this place. Read through some of their reviews before using this place. I am not the only person they have tried to scam.

Ive used ace towing a handful of times, and it's always been great! When calling on my own, not using insurance, the truck driver, Phil (I believe) arrived very quickly- I was in a panic with dead alternator at gas pump with a new baby in the car I. July! He arrived quickly, got the car up quickly and dropped it quickly. I lost my debit card at the same fuel station, he was patient and waited until I could venmo the office money! Today he picked up my car again-dispatched through insurance- he arrived in the time period they said. Anyone complaing about the tow time frames from their insurance are fools- its not the tow companies lag. It's the insurance. Ive used progressive &my carmax warranty to tow the car, they are the ones with the dispatch issue- not the tow company! Today Ace infact arrived prior to another company that Carmax also dispatched out. That truck service broke down 200ft from my driveway.

Ace Towing was amazing and did a great job on my cars bumper when I took it in to have the bumper repainted after the paint started to peel off. The owners are very nice, professional, thorough and got it done in a timely manner. I would definitely recommend them.

Ray came to tow our car, when he arrived he was able to identify the problem right away. He helped us get the car started so we could take it to the repair shop. He was wonderful and very knowledgeable! He is a great asset to Ace Body and Towing! Thank you so much for the wonderful service.

Ace body & towing was amazing I don't know how or why they would have so many 1 stars after getting a few estimates Ace had the best one. I have a Chevy truck that had damage to the front driver's side I dropped it off on Monday at 12 and got it back Wednesday at 5 and it looks amazing g they did great work a d were very helpful and polite so I'm not buying the 1 stars

Worse service ever. Said it would be a half hour. Driver drove by me twice, with me waving both arms like an idiot and he just keeps on driving. Sat there by myself for 1 and a half hours. By myself, stressed out because it started getting dark, and STILL nothing. Tried to call and their voice mail box is not set up. I had to call another tow company and wait another 45 minutes for them to show!! Three hours later I get a call from them saying they were on their way, acting like I just called not to long ago!! Don't bother if you want to get towed in a timely manner! Cannot believe how hard it is to get a tow around this area, but more so I am just shocked that a tow company did not at least have the common courtesy of calling me back if they could not provide a tow! Worse service ever and the lady on the phone is mega rude and disrespectful!!

I'm very happy with the services provided by Ace. I had a scratch and dent (caused by me in my own garage!) on my passenger side front and rear doors were in need of repair. I went to the local collision specialist and they gave me an in person estimate in the 2k range. Not only that, but the car would need to be dropped off a week later. That didn't seem right to me so I told them I'd shop around for additional estimates. I looked around and found Ace down the road. I stopped by without an appointment and had Pete give the car a look. He said the work could be done in the same week and at HALF the cost. They would also be able to take the car immediately and start work that day. The quote was similar and the same level of labor and materials would be used. Kris was able to take care of me and even offered to give me a ride home. My car was done in 2.5 days time. I picked it up and it looks brand new. The repairs I needed were made and they had even washed it for me. I must repeat how happy I am with the service and the quality of the work.

Beware of this business. They were dispatched by my insurance company at 430 pm to tow to caliber collision. They were not at the scene more than 40 minutes. My car was hit by another car and I was injured and taken in the ambulance. Even though they had instructions to take the car to the repair shop they took it back to their business and impounded it I had no idea it was at their business until the morning when they called me They then said I should give their small business a chance to repair it and I should "support small business" that they wouldn't charge as much and get it repaired sooner. They also said they wouldn't make the percentage it was broken that they would report to the insurance as much lower than one of the larger businesses. At no time did they tell me I had to get a release from the rocklin police to get my vehicle that they impounded it has taken 2 full days to get my vehicle transported to the original repair shop. This is a very shady business who is out for money scheming and plotting. They then cancelled the tow set up by my insurance company My insurance company was floored they had never heard anything like this before. Talk about asking advantage of people Absolutely horrible, and the women that answer the phones are horrible people

I don't know why all these one star reviews came from, but my experience couldn't have been better. Ray knew what he was doing and got my car on and off without a hitch. Awesome experience!!!

Great job! I had some body work done and they far exceeded my expectations. I dropped off a dirty damaged truck and picked up a clean perfect Tacoma. The customer service was excellent, they handled everything with my insurance and kept me informed throughout the process. I think with some of the negative reviews, it's more likely you get back the attitude you put out. I hope not to need their services again, but if I do, I'll be back. I highly recommend this shop.