This rating is based on customer reviews, inventory size, pricing, and service quality
Across recent feedback, Auto Quest Dismantling, Inc. in Lancaster, CA scores 87/100: mostly strong with a few red flags. Customers praise knowledgeable, professional staff, quick pulls and shipping, organized office/inventory, and competitive pricing. Many found hard-to-source parts (engines, transmissions, rims, lights) with photos or condition checks before pickup. Complaints focus on defective parts, a tough return/restock policy, and occasional rude interactions; one engine arrived bad despite claimed testing, though a warranty was honored. Net: broad selection and responsive service, but inspect parts and confirm return terms.
What clients say about Auto Quest Dismantling, Inc. in Lancaster (CA)
These guys are great. I’m definitely coming back for sure very professional. Very wise on all different. Makes models of vehicles years. Good experience.
I recently bought a engine from Auto Quest Dismantling a few days ago. Everyone there was very professional and very kind. I highly recommend this place, loved it!
What a great auto shop! We've been to local shops in LA & Long Beach, looking for a good quality bumper, but every shop didn't have what was pictured on their site. Their bumpers were damaged with gashes and dents, but then we found Auto Quest Dismantling. It was worth the two hour drive because the bumper was in excellent condition, the owner was super nice and he even had another auto part we needed in great condition. I recommend this shop, you will get what you're looking for without hassle or run-around! Thank you!
The absolute best customer service and parts in the game! Super appreciate them helping me find the exact bumper and parts I needed! Worth the drive, coming from Inland Empire but delivered top notch service. Couldn't be happier and as a result my Honda is back in the game! Thank you!!!! 5 STARS
I called asking for a certain part, and the person at the front desk was no help at all and was extremely rude and hung up on my face. This place has terrible customer service. Please spend your money somewhere else. They don’t care about the customers and they have an attitude.
Ran into a situation with Auto Quest Dismantling Inc , in which my order was placed they said the quarter panel was already cut and ready to go. The very next day we called that we didn’t need it , of course I can pay a restocking fee, they just wouldn’t want to help don’t order parts as they will not help if your order or insurance makes last minute decisions. They will not try to solve your problem because they’re only worried about selling customer service is horrible as they don’t care about the customer
I called nearly every single other scrap yard in the antelope valley, and this was the only place I could find the part for my 2015 Toyota Sienna. I could not be more ecstatic! 5 out of 5 stars 100%.
I came across this yard searching for stock rims for my current vehicle. I had searched the entire Antelope Valley and couldn’t find them anywhere. Came in, talked to Raz had exactly what I was looking for. He helped me double check sizing, was patient through the process and helped with the heavy lifting. I’d definitely come back to this yard again next time I’m on a hunt. These guys are great. Thanks so much, Auto Quest!
Traveled 3 hours from Fresno, since there were the only dismantling yard that had it for 99 tracker, great communication, and verified they had the part before I headed that way. The guys got me a great deal on the part. Overall great experience!
These guys are the best. Very nice. Called, got a great price. Would not let me come until they verified they could put their hands on the part. Absolutely the top notch.
Great communication and easy on the part specification, arrived on site after the phone call and got helped and knew exactly what I was talking about along with great prices.
Thank you.!! Very professional on the phone when I called from Indianapolis, Indiana. They had the rims I needed for my brother’s Lexus, even cheaper than other places. Sent me a pic to confirm it was what I wanted. Paid for it while in Indy and my brother called me 2 days after that he received the rim. Super service, i recommend always!!!
Emeka
They always have the parts I need and if they don't, they find it for me. I can't recommend them enough, Customer service is excellent and their office is always clean and organized unlike some other used parts stores in LA.
I bought a tail light for a 2010 Lincoln MKZ for a good price. Not only were they knowledgeable, they were extremely professional. Will use them again if needed!
I purchased a 2008 Yukon engine engine they give me a very good price very knowledgeable. I will definitely come back for more parts. Highly recommended.
Needed a rim for our 2008 Volvo C30. A local tire store wanted $400. Auto quest saved me more than half of that. They were very responsive and got back to me the same day. Had it shipped out of state the next day. I would definitely use them again and again. They were amazing. Thank you, auto quest dismantling, inc!!!!
** FIVE STAR PLUS **
Our recent experience with Robert and his Team at AUTO QUEST DISMANTLING was in every aspect, exceptional, the way everyone would hope for a business transaction to go. Constant communication during and after was excellent. Part availability, pricing, payment options, transporting, and most of all...customer service was very top notch. We definitely encourage anyone who is shopping around for a transmission to reach out to Robert and the AUTO QUEST DISMANTLING TEAM. "Thank you Robert for saving us at our time of need to get our vehicle back on the road. I am a heart patient, so the need to have a dependable vehicle once again was imperative. And for my wife to have a dependable vehicle once again to get to and from work was imperative!"
For all of you looking for a Subaru Dismantler, you should definitely reach out to AUTO QUEST DISMANTLING.
I've been doing business with Auto Quest for years. I go there first before going elsewhere. If they don't have the part. They will left me know what other
years will fit that model. thus making my used part search a lil easier.
Raz is quick witted and Robert is very personable, their pricing is fair and reasonable.
What i like most about Quest's Customer service is that the parts are pulled quickly and I'm on my way without delay.
Great used engine. Low miles as described. They even replaced the timing belt and water pump before purchase and didn't charge extra. Will definitely be our go to guys for quality used parts.
Sold me an engine with zero compression across the board, made me give them a deposit because they needed to check compression and do a leak down test so I thought these guys must be legit. Wrong, when the engine was installed it never started and the guy said to put trans fluid in the cylinders to free stuck pistons rings (I thought they did leak down and compression test before that's why they required deposit). The only thing they did do right was honor there 90 day warranty but the could of been litigated in a small claims court so there's no argument there. The core they returned to me was not the one I gave them. The guy upfront is rude as hell and a straight liar the reviews on here must be from friends and family. Two stars cuz they did honor there 90 day warranty.
These guys are amazing! Worked with my budget to replace the engine out of my Toyota Camry, purchased and had them install the engine. Everything runs and works good as new, did a great job with the repairs. Totally recommend them for any of your car parts and using them as a mechanic.
I called auto quest looking for a good used transmission for my Honda Accord and not only were they courteous but also knowledgeable about the parts they sell. They were able to sell me the correct transmission and even cleaned it for me before I picked it up. They were also nice enough to include some of the hardware that I was missing. Really professional and knowledgeable guys with 100% transparency and honesty! I’m only going to them from now on.
I have been buying parts from Auto Quest for many years. Great communication and Prompt delivery are what I experienced with them. They have organized inventory and ask you the right questions to get you the right part. Everyone in the business, owners or employees, have been respectful and nice to me. Excellent service. Thank you
I have purchased a motor from autoquest for my truck. I enjoyed working with this guys. I got the best price compared to competition, and the part was throughly tested and were in touch to make sure the process was going right during mounting ,if we had a question. it's working great. They really are taking customer service seriously. Highly recommend.
Website
