What clients say about Eli's Collision Repair at LAX/Inglewood in Inglewood (CA)
Excellent customer service…Eli’s goes beyond the extra mile and they do amazing work. I see why they are a beloved family-owned staple of Los Angeles for almost half a century.
Eli collision, a certified Porsche auto body. They were referred by my advisor from Porsche Santa Clarita. It was Saturday when I made contact with Rosie. She immediately addressed my issues and arranged for my vehicle to be picked up from my residence. The tow service person , apologies I forgot his name, was very kind , punctual and informative. He was a professional. He was very careful in loading and securing my car on the open bed truck.
Rosie updated me when my car was at their shop. Detailed quotes and feedback was kept weekly because my vehicle was there for a month. I was over seas through the time period so I was worried however she kept me informed that all will be taken care off and I can relax.
My vehicle was dropped off at the dealership as requested for additional maintenance service required.
I have nothing but relief, praises and highest recommendations to the team at Eli collision auto body. Great people, great people!!! I had my apprehensions and distrust relinquishing my car to strangers. In the end , I was very thankful that all went well, more than I expected. Thank you.
They were on top of it with my insurance company, which as we all know is not an enjoyable experience. They communicated status, next steps and anything I had to do to keep the process rolling. Eli's will now be my go to auto body shop and I will be more than willing to recommend them to others.
Professional, friendly, and efficient. My car had some extensive repairs, and it took a bit longer than I expected, but the staff was very transparent and communicated well via email.
Enjoyed working with the shop. Danny and Sabrina were a great team. They really helped figure and handle things out with the insurance company. Hope I don't need to use them again, but if I need anything this will be the shop I came too.
Great customer service! Attentive, friendly, and responsive staff. The vehicle was a total loss and Eli's helped me deal with insurance and got me into a rental car that was covered by my insurance. Would definitely recommend them.
Great team, especiallyYarithza and Erika, even though in the beginning there was an issue caused by the staff who left the company, the entire team took great efforts to fix it and expedite the whole process. I will choose Eli next time if I have to fix the car.
I was very happy to work with Danny. I was in a bad accident and he helped every step of the way with updates and keeping me reassured that he would handle everything with my insurance. Thank you so much!!!
I have trusted Eli’s to work on 2 of my vehicles because of their craftsmanship. The staff is great! I was provided with regular updates and was pleased with how well they repaired my vehicles. Special thanks to Rosie, Rui, Sabrina, and Danny for being so helpful.
From initial drop-off through to picking up repaired vehicle, Eli's lived up to the recommendations I'd gotten. They paid attention to all the details necessary as a certified Porsche shop, and collaborated smoothly with the local dealer and my insurance company. Highly recommend!
I wholeheartedly recommend Eli’s Collision Repair. My Porsche dealer recommended them as a certified Porsche repair shop. They exceeded my expectations completely. They even went the xtra mile
After the repairs. Amazing response time and the work was impeccable. Thank you Neely Ericka and Yarithza.
Great service and customer experience is Phenomenal, would highly recommend to anyone needing work done on their vehicle. Rui was the one who helped me with my Car! Thank you again!
My brand new Lexus was sadly in an accident. I was told to take it to Eli’s and I’m so glad I did. From start to finish, they made the process super easy for me. They kept me updated weekly and worked directly with my insurance which made everything less stressful for me. I finally have my car back and it’s as good as new. Thanks for taking care of my baby.
Eli’s (and my new BFF, Rosie) did an excellent job with our 2024 Kia EV6 after a losing battle with a trash truck. They were exceptionally communicative and walked me through the complicated process of repairing an EV. They handled both the insurance and rental car issues promptly and professionally. Many thanks 🙏
10/10 would recommend everytime.
Not only do they take really good care of your car, customer service is top notch. Special shoutout to Danny and Rui! They are the amazing and will not disappoint.
This company is amazing!!! The work that they did was incredible and they even waxed my vehicle so it looked like I just got it out of the dealership. Great work Eli’s Collision
I had an excellent experience with Eli’s Collision Repair at South Bay! The team was professional, communicative, and made the entire process stress-free. They went above and beyond by working directly with the other driver’s insurance company to make sure OEM parts were used instead of aftermarket ones. My car looks like new, and I really appreciate their honesty and attention to detail. Highly recommend them for anyone needing quality collision repair!
3 months to fix a door and mirror! Prepare to project manage the whole process if you’re going through insurance. I was constantly having to ensure that Eli’s was supplying the insurance company what they needed in a timely manner. For the rates they charged, they should have been more professional.
Impeccable car service! Lexus Santa Monica made right and utilized Eli’s to fix a previously originally undetected paint issue. I can’t speak highly enough of the primo repaint of nearly the entire car. I’m a tough customer. In paying attention to every smallest detail, they carried out precise body lines, hit the mark on the hard to match Infrared color, a four layer premium paint. They as a team executed a literal piece of art! I can’t speak highly enough of the professionalism and over the top customer service! Theresa, you’re the best! (You didn’t have to call me from your dentist’s chair, but glad you did.) I highly recommend them to anyone who cares about the end result.
I’m so thankful for Rosie and the rest of the team at Eli’s. Rosie was amazing in keeping me up to speed on my vehicle repairs, and I truly feel the team advocated for my best interest with my insurance company. That meant so much to me and I would recommend them to anyone I know.
Highly recommend Eli’s. They did a great job repairing the scratches on my EV car. They also detailed my car and charged it so I can have a full charge of battery on my drive home back to Ventura!
My damage was minor—fender trim replacement. But when I saw the results I was delighted. Not only did Eli's replace the trim, but they magically smoothed out the scrapes on the paint next to the trim and totally washed/cleaned/detailed the whole car in 4 hours. They also have a comfortable waiting area with wifi. There are also lots of eating places nearby if needed.
Although the circumstances of why I needed to use Eli’s is not ideal, I will say there customer service and the experience was ideal!
They are extremely patient and helpful, and felt great about the entire process. Noah was great to me, and so was Erika, and everyone else that helped me throughout the time my car was there.
Highly recommend Eli’s collision!
Eli’s went above and beyond to repair my Honda Fit after a bumper hit. They worked seamlessly with insurance and advocated for me the entire way. Always gave me weekly updates on the repair work. When I picked up my car it looked brand new. Terrific work on installing a new bumper, beautiful detailing, and drives smoothly. Thank you for the excellent work and attention to detail!!
I just got my 2018 Macan GTS back from Eli's and it looks way better than it did when I bought it (CPO) from Porsche. They replaced the rear hatch, bumper, and they color matched everything perfectly. Danny (the owner) also made sure my insurance company didn't skimp for after-market parts. He made sure everything was original manufacturer parts...AND he This is the 3rd car I've taken to Eli's and each and every time has been stellar. Legit perfect service and quality!
The team at Eli’s did an incredible job or repairing my car. It looks brand new and is is absolutely perfect. Also, the customer service that u received was world class. I recommend you go to them for any issues - you won’t be disappointed!
Theresa and the team at Eli's Collision Repair were amazing to work with! Super clear communicators with quick responses. They go above and beyond to give their customers the best experience possible.
They replaced my bumper perfectly and when I picked up the car it was sparkly clean! Highly recommend!
DO NOT BRING YOUR CAR HERE! Trust EVERY poor review you see about them because it is the God's honest truth. There's a reason everyone has the same story.
You take your car to this place for a simple repair, for me it was just a bumper repair. They gave me a reasonable estimate at first, I gave them the payment from the insurance company, they got the parts ordered, which took months. Once they got the parts in they told me to bring my car in to start the repairs and it would take 2-3 weeks MAX. I brought my car in, they had me sign a bunch of papers authorizing them to tear down my car and start the repairs. After 2 1/2 weeks of waiting and non communication, they claimed they had found a bunch of hidden damage after tearing down the car, and now the estimate, which was originally around $3,000, is now $12,990... for a bumper.
The insurance ended up trying to total out my car because the repairs are more than the car is worth. Look at the other reviews, this has happened to numerous people who use this shop. Now MY insurance has stepped in, inspected the vehicle TWICE and has given around a $5,000 estimate. Eli's won't accept that.
I've been given the run around for nearly 2 months now, by Connie Benitez, one of Eli's Estimators, she's ignored my calls and emails. Lied to me and my insurance about emails she and documents she's claimed to already have sent. It's all so fishy, so slimy, so sleazy. They do not care about the customer they only care about profit.
This is NOT an anomaly. Eli's has a reputation of doing this. DO. NOT. BRING YOUR CAR TO THIS SHOP. SAVE YOURSELF. If I could give it less than one star I would.
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