What clients say about NAPA - Steve's Auto and Truck Parts in Bishop (CA)
Excellent service. They helped us correctly size the chains for the vehicle and showed us how to install them properly. Would definitely recommend. Excellent customer service.
Like many others have said, these folks are great.
They are not open on Sundays. But...due to a rookie mistake (and maybe some elevation stupidity) I needed some radiator fluid. I drove there with my truck just about empty (and over heating) from South Lake.
I open the door and the lights are off...uh ohhh. But turns out one of the employees was there doing something that needed doing. I told him my predicament and he stopped what he was doing, got the jugs of fluid and rung me up. And he did it with kindness and a smile.
Did I mention that they are closed on Sunday's! So not just a miracle, but also super kind to ring me up on their day off.
Not sure when I'll be back up Bishop way, but I'll try to remember to stop by with a "thank you."
And I wish I could give the employee's name, but I didn't think of asking. I was so self focused I'm ashamed to admit it.
Thanks,
Dude with the black Nissan Frontier.
Buy your snow chains here! They are so kind and helpful!! Joe showed me all my chains options and gave me a detailed demonstration of how to put them on. He was patient with me and super friendly. Thanks to Joe, my first time putting on chains was easy peasy and I was confident driving in heavy snow since he told me everything I needed to know. The chains are top notch, too. Ty!!
I don’t even know where to start with how amazing this store and its staff are. I was having troubles with my truck after coming down for a camping trip and made many calls and trips to the counter for various items. The staff always treated me kindly with great patience and even made phone calls to their friends to help me out. I had brought down a pumpkin from my farm on my trip and gave it to the owner as a thank you to the team. Happy Halloween and I will stop by next time I’m in town just to say hi! 🎃
Such great people at this Napa store! They really went way above and beyond when our trailer broke down and they helped us on our way. There's not enough great praise I can give for their willingness to assist however they could. Thanks a lot, we made it home safely, with no issues, thanks to your help!
Old-fashioned parts store, powered by Napa, but at one time, by Steve himself. I have been buying my assorted small parts here for over a quarter century and for that long, they have been kind enough to change out my wipers for me when I buy new ones.
If you find yourself in Bishop don't bother with any other parts store in town. The people and service here are world class.
I bought an old truck in Reno, that hadn't run in a while, with the grand idea to drive it right back to Los Angeles. After spending a night about halfway, due to bad batteries and alternator, I found myself in Bishop looking for parts and a place to work on it. Tried the other parts stores with no success until I reached Steve's auto. After a friendly visit, an hour later I was on the road and an hour after that, I was on the side of it again. With a broken belt and 10 minutes until they closed, I gave them a call and we talked it through. The pulley didn't seem right on the new alternator, in my hast to get home I didn't ask.
With another night in the single cab looming over my head until they reopened. Robert said he would finishing closing up and be right out. He took the time to come out change the pulley and help me put a new belt on. It was unbelievable. I was home later that night. I will forever be appreciative. You won't get help like that at a regular parts store. I will definitely be coming back when I'm in town and hopefully it's just for a Steve's Auto and Truck Parts hat next time. Thank you guys again
Customer experience was great. Pointed me to where i was supposed to go. I got some weirdo sitting in the parking lot who thought I stole their scissors.
I purchased windshield wipers at another store and installed the driver side myself but could not figure out how to install the passenger side. I called Napa and spoke with Frank, told him I'd buy another windshield wiper if someone could put it on for me. Frank searched for the appropriate wiper, and then discovered it didn't fit on my vehicle. He ended up installing the one I had previously purchased. So kind! Thank you Frank! I hope everyone supports this NAPA Auto parts store.
Top notch, friendly customer service! Salesman J.C helped us by delivering the needed parts for an emergency repair and recommended a local mechanic to repair our truck. Thanks to J.C.
Very friendly and honest business here. My Australian friend and I found the service very helpful and would definitely recommend this establishment for any car-related needs.
Steteve has done a great thing with the Tonopah NAPA. The building is WAY cleaner. I no longer get sinus headaches going in there because the smoke is gone. They have what I need in stock now.
After a mechanic forgot to order a key part for my car & said he wouldn’t be able to get it till Friday, I called Steve’s and they really came through. Ordered at 3:30pm on Wednesday and had a strut sent over from Sacramento before 7:30am on Thursday allowing me to get back on the road a full day earlier. Everyone here was friendly and helpful and it was a pleasure doing business with them. They’ve even got free coffee going in the morning. 5 stars all around.
Stopped in to purchase window wiper blades for my car. This place is awesome, friendly, personable and outstanding customer relations, very friendly folks. They installed the wiper blades on my car. It didn't matter that I was a female in a man's world. For all your automotive parts be sure to stop in and get them from Steve's auto parts, location next to Jack in the Box, 395 southbound leaving Bishop, CA.
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