I decided to bring my crv here to sell it and when I gave them my buckets of plastic and aluminum the workers did not weigh all of my buckets they just tossed it onto the chamber belt and their weigh receipt does not show how much each bucket really weigh . I been to others recycling centers near woodland and they show proof on receipt of the weigh of each bucket. How do I know that this center payed me less than what I really had. It was my first time and my last because I felt ripped off.
I run a small office and needed to drop off bulk paper waste and outdated electronics. The recycling center accepted everything quickly, gve me a receipt for tax purposes, and made the process painless. The quality of their facility was excellent, and th value I received in both service and sustainability makes them my go-to for business recycling.
I usually recycle aluminum cans and plastic drink bottles. This is a busy place with available 'limited' parking. If you're lucky, there is no line and you're helped right away. Most times, however, a wait in line is to be expected but the staff is quick.
Rude and very poor customer service. These people had me spend a good amount of time separating the bottles with caps sat back and watched me do it then when I was finally ready the weight out one dude is looking at me shaking his head at me for some reason and the they take most of the bottles and tell me to bag them up bc they can't take them. What?!? At that point I was fed up and left them there. Crazy that a customer can get to that point. First and last time.
Smooth process and. I got there early. I got all my 5 bags of materials off my truck and onto a cart. I pulled it over to drop them off. The workers were helpful and efficient. When I had my form with my amount of materials for the pay office, i walked over there and got in line. I got to the window and gave them my ID and paperwork. Suddenly a friendly cat popped its head out of the window. The lady in the window had two cats in her office. So cool. Made my day.
Although it's always so hot when unloading my recyclables, that is not the establishment's fault and the staff are quick with processing so it's easy to get in and out in a timely manner as long as you pre-sort what you are bringing. Even when busy, there is usually enough containers to put everything in for weighing and when there is not , the are on top of everything do there is hardly ever a long weight for containers.
Recently disassembled a large size trampoline and wanted to rid the metal tubes and springs in an environmentally friendly way. Visited the business on Sat morning and was given the direction by cashier to get scrap metal weighted by the first garage door. Once loaded from my truck to the provided cart, a worker came out unprompted with a magnet to inform me that it is steel, and needing to be taken across the street. Wheeled the cart to the location that is literally across and to the left, another worker standing in the middle of dumpster told me that I could drop it off albeit without cash compensation. Ended up leaving tubes on cart as instructed and dumped springs into the gigantic dumpster.
Walked back to the original location and asked a clarifying question to a different cashier, and was told payment only if over 200lb. Information is conflicting from published website since the weight threshold only applies to paper material.
Expected steel to be very low price regarding scrap, but not to be taken advantage by offloading for free. Business practice is questionable. In the end, I got rid of the said metal on a weekend my only free time, so chalk it up as a win for the environment, just not my sense of fairness.
This is a great recycling center. The employees are very friendly and help with your items, they are quick, they get you in an out . Parking is good if you go early
I stopped by to recycle e-waste and they took all my old home alarm sensors, broken lights and old sprinkler system for free. They did not take batteries or lightbulbs which I put on top of my home recycling can in separate ziplock bags.
I was disabled after having hip and shoulder surgery. They are so helpful especially Laura. She gathered my recycling and handled all the paperwork,she had me sign and brought me my cash. While I waited by my car. Thank you to the entire staff
Refused to recycle multiple water bottles with very little water in it even after we emptied the bottles out. It wasn’t busy that day. The women talked badly about me and my spouse in Spanish and said they will give us less money than we were supposed to receive (I speak Spanish so I heard). Coming from a family of latino immigrants, it’s one thing to speak your native language to communicate and I fully support that but when it comes to speaking badly of customers, that is NOT okay, regardless of if you assume they speak the language or not.
Good prices for basic drink containers, and you don't have to separate tops from bottles like you do at other places. However, the guys working there are grumpy as heck and not kind. I get that it's a shitty job, but it's just as easy to be nice to people. I'd even tip them a few bucks if they weren't so rude to customers (even the old couple in front me got attitude from them for not sorting correctly). The women who give you money after your things are weighed are generally nice. The parking lot is a dirty PIA to navigate, and in the summer there is no shade while you wait your turn, which can be brutal cause it gets crowded. IDK why they only allow people to come in cars (no walk ups). It seems like it would be a solid way for a homeless person to earn a few bucks. They even tried to turn me away once when I had to park on the main road a ways down. They didn’t see me arrive in my car, so they assumed that I was homeless. I actually got approached by a worker telling me that I needed to leave until someone else told him that they had seen my car. Very, very embarrassing!
The staff today let a bunch of people bring their things when they knew their “internet was down” and allegedly couldn’t give people their payments. I was told that if I wanted my bottles weighed instead of counted that they could do that. I put the bottles in one of their cans after which they laughed at me saying that they’re not going to pay me either way. Loaded it all up back into the boxes and put it in my car. Never coming back to this dump of crooks. They should have alerted people coming in that their system is down.
Went here and met the nicest employee Manny who helped me out with a couple of things, most importantly he made me confident in the recycling and payout process, because I was falling under the impression it was better to count you recyclables (up to the individual daily limits) rather than to weigh them but after a quick comparison it was the other way around. Thanks for taking the time to make me a confident recycling center customer. 5 stars returned with the rest of my recycling the same week. Will be back.
Things went pretty smoothly getting my recycling done. Parking was a hassle there was alot of people there. But over all it seemed to work out ok.... the only other thing is the guy seemed to weigh my stuff whenever I had my back turned which was weird, but what can you do. Also the line to get ur check was extremely long for what seems like a simple put it in the computer and print out the check sorta deal, but they actually opened a second window probably cause it was close to closing time and the employees wanted to get outta there asap. Anyways they still get 4 stars cause it got done, I got paid, and stuff got recycled. So hopefully it can be reused in the future on what idk but let's try to look on the bright side lol. This place works I have gone here many times for my home recycling and for work recycling and always just works sometimes there is a wait sometimes there isn't thats I guess just the way it goes. Recommend this place because it has never failed me where other recycling centers that have so to anyone reading my ramble this is a good place to go cause it just works and is straight forward. Thanks for reading my review
Go early Staff is polite, but follow the rules for quickest service Put glass bottles in their plastic bins, not plastic bags. Same for cans - get through quicker
Poor customer service. Horrible attitude. They told me the window would be closed for 20 minutes and asked me to wait. They allowed a few more people to go before me but stopped me when it was my turn. The guy was almost yelling at me. He said 20 minutes, but I was still waiting after 30 minutes. When I told the rude guy 20 minutes had passed, he said, "Then 30 minutes." I ended up waiting 36 minutes. The update says the window would be closed till 12:45, but it was 12:55 when I was still waiting. The person who asked me to wait did not know how to talk to customers. Give him some training before he is allowed to work again.
They were very fast. Didn't take all that I brought...things have changed no aluminum foil or pans, no longer need to remove lids, etc. But very fast, couldn't ask questions because I've Always had a hard time with accents (my issue).
Like most remaining B&C recycling places, it is a very minimal operation; almost No onsite parking. Typically you will wait in line, in your car, on the street, around the block. They supply no receiving containers, so bring your recyclables segregated into ghetto luggage (large plastic trash bags).
Brought my 7 year old autistic son here so he could familiarize himself with recycling. The staff are not quite that helpful, you get to figure out where is the line to start and where to head next. They call out "Next" and then weigh your stuff and then to the window and done. The way its set up now, is better, you're in and out in no time. Any payments above $30 is given in a check.
It was super crowded , possibly because they are just opening post covid shut down. It took about 1.5 hrs to deposit my recycling including waiting in a long line of cars to get into the facility. Despite the crowd there were plenty of trollys and bins. They did not request seperating caps from bottles.
My boys and I have been bringing everything from our bottles & cans here, to old TVs and Christmas lights, for many years. The staff is always hard at work, very friendly, and eager to help. We use the money for gas and other expenses, and it really helps out. This facility seems to pay the best prices per pound, in this area. I recommend this place all of the time!
Place and service is fair. However, you usually wait in line for 1 hour. Also, they only accept 50 bottles per day. If you bring in more than 50 bottles, they will only count the weight. If they count the weight, you receive lower money than you should. In my situation, when I brought 50 bottles and they only counted the number of bottles, I was paid $2.50. On another day, when I brought 50 bottles and they only counted the weight, I was paid $1.66. The CA CRV states that we should receive the $2.50 but this business does it differently. You get paid less if you bring in more than 50 bottles.
Be very careful with thier carts they are old, very heavy and hard to manuver and they do not have brakes. The parking situation is awful. Staff is nice although I do not speak spanish so it makes communication difficult. They seem to pay well... But thete were times I feel I should have got the higber rate per pound and did not. Macy the gal at the cash window is a sweetheart.
So we did an experiment in recycling. I brought in a Jeep unlimited full of plastic bottles about 8 garbage cans worth. and revived about $30 than I brought in a jeep load of crushed aluminum cans and got $80. The average time according to google is 20 min . seems a bit more and i was waiting for a slow day to get in and out asap . I live close so 20 min there another 10 for parking driving there another 30 min both ways. I would say an hour and half for everything. This is ok but because storage also has a cost I am not going to bother. IMO
I just called about a check that i paid to be mailed to me . i was put on hold an noboby came to the back to the phone so i call on another phone and they pick up i said something the lady recognized my voice and hung up. Now the phone is busy . my check never made it to my house an he want to charge me 33 dollars to stop payment on a check they lost
Packed at 8am on a Saturday morning. Sucks how inconvenient it is has become to get CA CRV now but this place isn't awful. People in line were nice and so we're staff. Got paid in cash and was set in about 20 minutes.
It is a gritty, grungy place, but come on, it is a scrap yard not a pawn shop. They take all kinds of scrap metals (copper, aluminum, etc.), cans, glass bottles, plastic bottles, paper and cardboard. They have flat cars and garbage cans to help you unload your booty. Everything must be presorted. There can be a bit of a wait while they weigh your goods, then they give you a tag to take to the cashier. Some payments are deferred because of City Municipal Codes. The dirt bags poisoned the well on instant cash payments like back in the good 'ol days. Prices are based on daily spot market prices, just like fresh seafood at the butcher shop. Parking is tight and gritty but I have always found a spot. If you see screws, nails or broken glass in the lot, let them know and they will cheerfully clean it up. If you need any help or have a question, just ask. Many of the regulars try the patience of the staff, so please be polite and patient with the staff.
The parking lot is tiny, linear and hard to navigate, even with my subcompact car. It's often littered with various debris, including screws. That said, they give the best rebates, have a plethora of garbage cans and carts to load ones various debris, and have a smooth enough process for providing reimbursement funds. It helps to know a lil Spanish, too.
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