Phillips Brothers Towing JunkYard in North Little Rock (AR)

Called at 11:08. Quoted hour to hour and a half. Called for a follow up on status for tow at 12:46. Was told another 20-30 minutes. Driver called at 1:38 and said he was on the way. Got towed at 2:15. Of course, I paid prior to being towed. I would have gone with a different company that was able to get to me sooner even if it did cost a little bit more to accommodate a better realistic time-frame instead of 3 hours. Before being towed and with the wait, I tried to limp my vehicle closer to home. Got one mile closer to my destination on the same road, called their office to inform, and my rate increased. Driver was cool though. A very efficient and clean tow as far as the tow itself is concerned.

The service was amazing, he spawned in as soon as we called! The man helped us not just with my tire but gave me life advice about my EX who had recently left me for my brother because i walked in on them doing the dirty while I was in Iraq serving my country!! He told me to find a better woman and new brother, and that’s what I did. I haven’t seen my brother in 12 years after the incident. But overall he was the greatest towing man ever!!! I asked him to be my best man at my near future wedding!

JD save the day! He was there within 15 minutes of giving me an ETA and he was a super nice guy very helpful individual! Thank you bud.

Cameron and KC were extremely helpful, very quick , and social. They made my daughter and I feel safe while we were on the side of the interstate (waiting for my husband to arrive .) This driver team blew progress's wait time out of the water progressive said up to 3 hours and my vehicle was picked up within 45 minutes! Definitely recommend five stars . If I should ever need a tow again I will be calling Phillip Brothers Towing

PJ came to get me even after my insurance reassigned me to another server that would have had me waiting for another 2 hours. He was very nice had me laughing about this craziness of my night and we really appreciated him making the extra effort to come get my car to where it needed to be.

Jesse was absolutely great. We'd gotten into a pickle and he was able to help us out quickly. He was very friendly and kind.

Had a tread separation and reached out to insurance for a tow. Cameron was sent out and this dude was on point! Knew exactly what he needed to do, and did it quickly. Got my truck dropped off with no problems. I gotta say, I’ve had vehicles towed over the years for different reasons and the techs are not generally friendly. However, Cameron’s customer service was Chick-fil-A levels of friendly. I appreciate how fast his response was and that he treated my wife and I respectfully. I’d recommend this company based on my interaction with him.

I give this towing company an award for providing an exceptional experience and service! They communicate very well and were very diligent with getting my request completed. The driver was pleasant and upstanding. Thank you

Ron came to our rescue while we were stranded at a gas station with our car!! He was the sweetest guy! Very sociable and he got us to our destination quick and safely! I can’t put into words how awesome he was! 5 stars and would recommend!!

They basically stole my car. Didn’t notify me that had it on their lot for over 3 months then told me I had 3 days to pick it up or they would auction it off. I get my car towed somewhere else and then Phillips brothers lost the key to my car. The owner was rude to me. Would not recommend.

My trucks breaks went out. My insurance company had Phillips Brothers Towing come haul Toxicity(my trucks name) home for me. The ride home was very nice. The gentleman, Tim, made sure I felt at ease about my truck. As we chatted about cars and hunting and our jobs the ride was over in the blink of an eye. I went to tip him after dropping Toxicity and myself off but I didn't have cash and he didn't have cashapp. I apologized several times. He insisted it was fine. So SHOUT OUT TO TIM! AND SHOUT OUT TO EVERYONE AT PHILLIPS I can tell that you guys have great worth ethic and morals beyond business. Keep up the awesome work you guys!!

Had some ol boy named JD tow my whip like a like a true king. After we finished I was feelin some type of way so I even let him repo my baby momma ride. Stay toxic king 👑😎

The damage to my son's truck made it difficult to get on the truck, and street parking made getting the tow truck in the right place challenging, however with a lot of persistence and skill, David was able to load it without dragging the damaged tire sideways. It was extremely hot out, but he took his time and got it loaded and delivered. He was very friendly and professional.

JD came out and changed a tire for me. Fast, friendly, and thorough! I highly recommend you ask for him!!!

On my move from Florida to Little Rock Arkansas I needed help getting my Tundra unloaded from my semi tractor trailer. Philips Brothers Towing was very professional, and showed the knowledge and experience in getting the job done once they made it out to my new address. Definitely would recommend and use them anytime in the future!

The young Man that came to get our doors unlocked was so courteous and efficient. The timing was perfect 10 minutes tops Thank you KG 😊 OR maybe it was KC you were a lifesaver

David was very nice and respectful. Handled everything so I had a peace of mind and got my car to its destination fast. Thank you for the great work you did sir.

Man!!! JD was awesome! Didn’t take long and super kind and dropped me off at work!! Easy peasy! Thanks JD!

Adam did a great job! He stayed with me until my ride came and he was very professional. My SUV arrived without any problems!

Took 3.5 hours to arrive to scene (my vehicle was 10 miles from their business). The have an auto-accept for major insurers who put out a call, but the person who picked me up said there wasn't even anyone in town to perform the tow at the time of acceptance (5:30 pm). When I called, they kept telling me 10-15 minutes, for over two hours. If you are assigned this company, call your insurer and ask them to reassign you to someone else.

JD was great. He came in a timely manner and was very professional.

If you can avoid using this tow service you will be much better off. My car was damaged by Phillips drivers trying to store it. They need tow drivers that know how to care for the vehicles under their responsibility! No skilled employees here.

Jesse did amazing!! Great service and I highly recommend..a terrible day turned out to be better with Phillips Brothers towing !! Thanks y'all

Vinni was my tow guy today 4/22/24. I was coming back from Memphis TN and broke down on the side of the road I called a few different tow companies not only did Phillips Brothers have the most reasonable price! Their customer service was impeccable!!! The operator was nice and patient even though I didn’t know exactly where to tell them to go because it was on the highway between Lonoke and Carlisle AR. They were patient with me and told me not to worry. Vinni stayed in constant communication with me and located my vehicle and got my baby home. Then he recommended a mechanic that’s lives on my street and went so far as to drive down to get me his number! If that doesn’t show care I don’t know what will I am forever grateful for the employees I came in contact with here today. Thank you Vinni and thanks to the operator answering phones your kindness is very appreciated🥰

Quick, professional, and friendly. Ron was great! I've owed several POS cars and probably been towed over 30 times in the past few years, and Ron was head and shoulders above the rest!

The man (didn’t catch his name unfortunately) that helped us was very helpful and friendly. He had our questions answered and problem solved in no time. Very professional and knowledgeable.

PJ, my roadside assistance carrier, from Phillips Brothers Towing Service provided a quick and thorough service. He made sure that I understood the entire process of what he was about to do and verified my drop off location. He even followed up once he made it to the location. I appreciate him being kind, professional, and handling the vehicle with care. This was the best towing experience I’ve ever had. Thank you for your 10 star ⭐️ service.