East End Towing in
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Address:14721 Ironton Rd, Little Rock, AR, United States
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Rating:
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Phone:
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Methods of Payment:
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:72206
Working Time and Location
What clients say about East End Towing in Little Rock (AR)
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John has amazing costumer service and great people skills def a great emplyee 10/10
Oct 15, 2025 -
This company has caused serious harm to my business and operations. They are currently holding my truck and trailer, and they refused to let my other driver take the trailer to make the delivery. At first, they quoted $1,500, but then suddenly changed the price to $2,600. The woman who works there has an extremely bad attitude, and their payment policy makes everything worse — they only accept cash or EFS, no debit or credit cards. It has been a terrible experience from start to finish. They are not allowing anyone, not even a mechanic, to see or repair the truck, and now they’re trying to charge $3,400. This is by far the worst company I’ve ever dealt with, and I’m preparing to take legal action against them. Avoid this company at all costs.
Oct 07, 2025 -
I was completely stranded at my vet’s office with my sick kitten when my car would not properly start. After requesting roadside assistance through my Mazda app John H. was on the scene in less than 30 minutes. My vehicle is brand new, and he was able to open my key FOB to manually get my car out of park because he didn’t want to drag it. He also pointed out an issue on the exterior of my vehicle that I never would have noticed. That allowed me to take photos to show that my bumper replacement was done incorrectly. He then took me and my terrified kitten home before he took the car to the dealership. Excellent service. Friendly. Knowledgeable. I will only use East End Towing going forward.
Oct 02, 2025 -
My tow driver Fount was awesome. He arrived within 10 minutes of being called. He hooked up my truck really fast. He answer every question I asked during the process. He got me to the dealer in with gold timing. He drove us there very safely. During the ride Fount was very nice and compassionate. He handle my truck with much care. If I ever get stuck on the side of the road again , I'll be asking for him directly. He did his job very well and in a timely matter. Give him a raise, he deserves it.
Sep 30, 2025 -
Big thank you to East End Towing today. I was stuck and thought I’d be looking at a tow bill, but instead they came out, helped me get my car started, and didn’t even charge me for the tow. That kind of honesty and kindness is rare, and I’m so appreciative of the help. If you ever need a tow around Little Rock, I’d highly recommend giving them a call.
Sep 26, 2025 -
The only reason I’m giving them one is because there’s no zero I was told they were gonna be here in minutes, then it was two hours and then I called and the lady was very rude and said that they were very busy and they would get here whenever they could You don’t have to be rude to say that. You could be nice and apologetic, at least you would make the customer feel better, instead of adding insult to injury
Sep 02, 2025 -
The individual and equipment they sent worked out quite well. They were able to access a military installation with zero issues. Highly recommend for military personnel with car troubles on base!
Aug 19, 2025 -
One of the drivers purposely bagged into my truck causing damages they paid me $500 for the damages and the damages itself are well over $1500-$2000. They also offered to fix it, but I wouldn’t have to pay out of my pocket for something that they’re company did. The driver told me about a position that could possibly open and he stated it pays 15 hours. I told him I made 6 to 7 dollars more than that now which I believe caused him to back into my truck purposely out of spite
Aug 18, 2025 -
I will never use them again and I wouldn’t recommend them to anyone to use not happy with them at all they towed my car to their yard and not to where I wanted it towed then charge for 2 Towing’s fees and storage fee was told that I didn’t need money since my insurance would pay but a police woman was right next to me and was told that I wasn’t or the cop wasn’t told That basically calling us both liars. My car was only there for 5 hours before I knew it wasn’t towed where was supposed to be no phone call to me or nothing how can they charge for storage and second towing and was only there for 6 hours they suck will be contacting someone soon for this
Jul 18, 2025 -
Great Service. They are very fast and efficient!! We live appr 2.5 hrs away. Some now ended up with a dead battery. We had cables but no one around us would help us jump truck off. I called them. They were there within 20 mins on a Saturday morning. Would definitely recommend if ever in need
Jul 12, 2025 -
I have AAA and was locked out of my car. I called them for assistance. They dispatched someone to unlock my car who was unprofessional and didn't have the correct tools to unlock it then tried to blame my car for his inability to unlock it. So I called AAA back and they sent another guy, named Steve, from East End Towing on Ironton Rd in Little Rock, Arkansas. 50 miles away. He called me immediately with an estimate of his arrival time, which was accurate. Not only did Steve get my car unlocked, he was professional, nice, personable and proficient. It took maybe 10 minutes to figure it out when the other guy gave up after 5 minutes. So if you're ever locked out of your car or need a tow, call East End Towing, on Ironton Rd. And ask for Steve to be your technician. You'll have no regrets or issues with his service. Thanks, Steve.
Jun 05, 2025 -
They were quick, polite and very efficient when they came to help me with my Kia Teluride. Would definitely recommend them!
Jun 04, 2025 -
I sat for an hour waiting!!!! I had a flat between Conway and Mayflower and I requested roadside assistance with GEICO these people jumped on it even though I could’ve gotten assistance from someone in Conway within 10 minutes or so. Greedy people!!!!! They couldn’t care less about me. It’s all about the money for them. I was infuriated
Jun 04, 2025 -
We’ve had AAA for years - and we’ve never had service this fast or this good. Battery died in our daughter’s car while we were babysitting. Not only was East End there in less than 10 minutes, not only did she bring the new battery with her, and install it, and test it - she brought us cold bottles of water too! I’d like to think I’ll never have car trouble in Little Rock again - but if I do, we’ll call East End! Thanks for getting us into the pickup line in time, Jaime!!
May 23, 2025 -
Amazing service. I forgot to get the providers name but he towed my Durango from the I40 & 430 split today. I appreciated the professionalism and mannerism. He got my truck and I safely to Walmart. Will be using your services again when needed.
May 15, 2025 -
I called for a tow for my husband's truck this morning, and was told it would be a little while because they were busy this morning. We figured out pretty quickly that he was out of gas in his gas gauge just was not working. Well the tow truck showed up very fast I didn't have time to call and cancel and they did not charge me anything for coming out. I really appreciate that thank you, my husband asked me if I gave the tow truck driver a tip for coming and I did not, I did not know that I was supposed to I'm so sorry I did not know proper Towing etiquacy. Thank you for showing up so fast and not charging me again your tow truck driver was very nice and professional.
May 05, 2025 -
Eastend Towing got my car loaded on the truck in less than 10 minutes with no issues. Phillip’s Brothers messed with my car for over an hour and couldn’t get the job done. Eastend Towing now has all my business with several older cars I need assistance often. Michael is the best tow truck driver ever thanks again for your help
May 03, 2025 -
As others have said this company came up when I put in a roadside assistance request with my insurance company. Initially they gave an ETA of one hour. After an hour and change I called them. They said (doubtful if it's true) that they _just_ got the request and had not even assigned a driver. Then they assigned someone and gave me at ETA of 20 minutes. 25 minutes later I called them again and they told me that the assigned driver was still on a different tow. After another 10 minutes they updated their ETA to be _another_ 30 minutes. Altogether over 2 hours, and on their third ETA I didn't trust them. I went with a different tow company who was able to get to me in 15 minutes.
Mar 03, 2025 -
No one ever wants to get towed, but in this situation, I was genuinely grateful to have Nate come to the rescue. It was already a rough day.. hence the need for a tow, but Nate made the whole experience much better. He was incredibly professional, arrived quickly, and had us on our way in no time. His cab was spotless, which was a big plus, especially since my girlfriend had to ride in the back. On top of that, he played great music for the hour and a half ride and was knowledgeable and friendly throughout. If you ever find yourself needing a tow for a big rig, Nate is the guy you want!
Feb 28, 2025 -
East End has helped me many times over the years, and my most recent experience with them was nothing short of fantastic. Paul (truck no. 90) was quick, polite, and so skilled at what he did he made operating a tow truck look easy — almost had me consider a career change. Zero scrapes, zero bumps, zero problems. Five stars isn’t enough.
Feb 21, 2025 -
We had a need for East End Towing yesterday. Google maps had sent us in the wrong direction to our campsite as we were towing a 15,000 lb trailer. We ended up getting stuck in the mud. After several attempts to extract ourselves, we realized we had to call AAA. They sent Fount with East End Towing. He was absolutely marvelous. He was quick, kind, courteous, and extremely professional. We had explained to him some of the limitations of our towing set up and worked within those limitations to help extract us from the mud without any damage to our truck or camper. As the sun was setting, he worked quickly to get us back on the road before dark. I can't say enough about Fount and his kindness and professionalism. A true gem of a man! Would I use East End again? Absolutely. They communicated with me promptly and quickly as soon as AAA sent the job order to them.
Feb 17, 2025 -
This is absolutely the worse towing company in the world. From the dispatchers customer service to the wait times. You can’t get any worse. They are so rude that my insurance company rep expressed that they personally would advise me to never use them because of how the dispatcher spoke with them. They also treat your vehicle with lack of respect. I HIGHLY recommend if you request a tow through insurance to make sure you request a different company. They are the first to pop up on the list so you will get them if you don’t ask for someone else. If you are still brave enough to use them… good luck
Jan 31, 2025 -
I just waited 40 minutes for a tow truck. Just to be told that the tow truck driver came and they didn't find me and they canceled it, mind you, I'm been sitting here with my car the entire time. And when I had someone call me from the company it was verified, I was exactly where I said I was, so the tow truck driver apparently was too lazy to actually come to where I was and lied. And of course, there'll be no repercussions for that whatsoever. So now I'm just stuck stranded somewhere with no way home because your tow truck driver didn't want to do his job. Update: 3:30pm Second driver found me perfectly
Jan 24, 2025 -
Paul Aldridge truck #90 is a blessing! We lost turbo on our 2500 Dodge Diesel Pickup Truck while camping in Maumelle. We were camping our way to Nashville from West Texas to meet up with family. We were three miles from our campsite and had to call for a tow to transport our truck to a diesel mechanic. Paul was prompt, courteous and so kind to offer us a ride back to our campground! He dropped us off right at our RV site so we could remove all of our gear/belongings from the back of our truck and make the best of our camping trip! Thank you Paul & God Bless You!
Sep 18, 2024 -
In the world there are those who prefer to take orders and those who see a problem and figured out a solution. Mike aka “Cowboy” is a solution-driven kinda of guy. Thank you for sending him my way. He may not like EV’s but he sure got the job done. Thank you.
Dec 02, 2023 -
My trip thru Little Rock stumbled when the starter went out in my van. I was pulling my camper at the time and needed the whole rig towed. East End sent a truck right away and the driver tried everything he knew to try to get the van started but no go. Once he saw the whole rig he called the office and a different style tow truck was sent over to haul the van and tow the camper. Driver Charles was great and got us to the repair shop quickly and safely. Thank you East End Towing! Much appreciated.
May 27, 2023 -
On a summer roadtrip, we got a flat tire and had to get towed shortly before arriving into Hot Springs, Arkansas. We were so lucky that AAA sent East End Towing because we were blessed to have one of the nicest people we've ever met - Aaron! He was kind and efficient and went above and beyond to make sure my mom (who uses a walker), me, and my dog got ourselves and our car to a safe spot. Thank you, Aaron!
Sep 10, 2022 -
We broke down on the interstate and are so grateful to be rescued by Eric the East End Tow driver. He was totally awesome! He brought us to a hotel and brought our car to auto repair shop he trusted. Eric even pointed out near by places for us to get dinner. Today he is our Hero!
Jul 15, 2022 -
Huge shout out to East End Towing! Cruddy end to the week but Timothy came FAST and took care of changing this tire. I didn’t know my car was missing an appropriate tire tool or jack to fix it. Timothy took time to problem solve and figure it out. He was also so kind and had such a happy spirit late on a Friday night. So happy I called them and can’t thank East End enough! 5 ⭐ all the way!
Jun 18, 2022 -
I'm not sure how my good review makes myself appear, but these guys do deserve a 5 star review. Ive had the displeasure of having my car towed and placed on their property once before.. to be completely honest about it though, that made the experience better. The guys at East End were respectful, and very understanding, id even say a little compassionate. I still had a bill I had to pay em, but that's just business. They gotta work too. East End is fast, and they're always professional. After having a 4 month old car on their property on three separate occasions, when it was totalled, I knew who I could call that would be where I needed them to be and get done what I needed done. Thanks y'all, from me and the Red Malibu, haha!
May 25, 2020
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