Red Rock Auto Center in
West Sedona (AZ)

This is my second time that I’ve used RedRock Auto Center. . The first time was to replace an original battery that came with the car. They got my battery in fast, so I was out the door fast. The second time I had major issues with my car that I had to have my car towed to RedRock Auto Center . They fixed all the issues and recommended other services that was needed, but not for another 500 miles. Instead of waiting and take it to a dealer that we usually use, we decided why wait. Their prices are very fair. Now we’ve decided that this is where we are taking are vehicles to . They are great, and my car drives like a dream . It’s nice to have a great vehicle repair shop in this small town . Many Thanks To All .

Not impressed. Got towed there by 3:45pm on a Friday and they refused to look at the vehicle even though they closed at 5pm and we said the problem was a cable. Ended up broken down in their parking lot for the entire weekend, it was boiling hot and we were in a camper van. Terrible experience, we had driven from Canada and lost 2 days of our trip. Took them 10 minutes to fix a loose cable on Monday morning, $300 later. My mom felt totally scammed, did not feel welcomed.

Do you want excellent service at a reasonable price? Look no further. This was my first visit to Red Rock Auto Center, but it certainly won't be my last. I was extremely impressed by the professionalism and technology that was provided, far exceeding that which I have received from VW dealerships over the years. I received an emailed estimate that explained exactly what would be done to my car days before the actual visit, and Red Rock Auto Center obtained more records for my 15-year old Jetta than I had on file. And the price? I expected it to be in the low 4 figures. Instead it was in the low 3s. You can't beat that with a stick!

Great service!! They fixed my car really quick and got it working. The skid plate was completely bent out of shape and had to be removed. I was able to get back on the road within an hour!! Thanks Red Rock Auto Center Staff!!

AMAZING. INCREDIBLE. Highly highly recommend. These guys are incredible! So honest, reliable, hard working, and efficient. Thank you very much! We cannot thank you enough. You made our day. Great service and really kind people. The absolute BEST in town if not the entire country. 🌟🌟🌟🌟🌟

Took my car to a big chain in town. They said I needed a bunch of stuff done. Took it here, they looked it over, said it was in great shape. I got kind prompt service and it was a very pleasant experience. They even changed my rear license plate bulb for free. Totally plan to go back here instead of the big name.

Great experience with oil change and basic inspection. They were laid back, friendly and did what I asked. They did not try to upsell me or pressure me, which I appreciate. I’ll go back again and again, as long as I keep getting honest service. Edit: I went back to have them look at my ac. They were very kind and helpful just like the first time. I’m a loyal customer now.

They’re fantastic. The cover at the bottom of my vehicle came off, and I was in a travel rush and worried it might be a big charge. They took a look at my car and reattached it free of charge. Thank you so much!

Absolutely the best!!! My daughter was on a cross country trip in her sprinter van and ran into a loss of power. Bill and Matt were quick to diagnose the issue to get her fixed up and get her back on the road. The issue with the van was not just a simple fix, Bill's knowledge eased the situation and he had a plan to get it fixed in a timely manner. They both went above and beyond to help a stressed dad feel at ease. A huge thank you to these guys and Red Rock Auto Center. Oh, and I also love the way Matt answers the phone:) best phone voice ever!

Highly recommended Red Rock Auto! The talent and Experienced Technicians (Will), -honesty, community, service, genuine care, and simply they just check ALL the boxes for me. I’m going to leave this conversation with, they have your back! I’ve never been so happy and felt honored as a person. They’re amazing!!! Wished I would have found them sooner. They Guarantee their work. And they actually check back in with you. Yep! Highly recommend, red rock auto.

We were staying for a few days in Sedona, but when we tried to leave the day after Thanksgiving, we discovered battery problems. I had heard Red Rock was open, so we went there. They quickly diagnosed our exact problem, gave us a quote, and efficiently fixed things. The charge was precisely was they quoted, with good warranties included. Everyone was professional and kind. I highly recommend Red Rock.

Out of towner here, had trouble with the starter on my truck during my drive in to Sedona. Picked this place due to proximity to my lodging and good reviews. Initial call was very friendly. They replaced my starter, cleaned up some corroded wires and replaced my battery in same day service. Communication via text was clear and easy. Price was very reasonable. Recommend.

My first experience with Red Rock Auto was a very good one. They are professionals, honest and straightforward. Had the work done quickly on my 2003 Porsche 911, and the pricing was in-line with my expectations. I highly recommend them.

Car broke down on highway and we towed it here. They did a great job diagnosing and then fixing car. They also charged me what my local mechanic would have charged (maybe less). Friendly and amazing service.

Sprinter and van-people .... Red Rock Auto can service you! Check out my class B in their bay! Very accommodating, fair pricing and they love dogs. #mustlovedogs.

After arriving in Sedona for a week long vacation, our check engine light came on. Red Rock Auto got our car in right away and got us on our way on schedule. I would highly recommend to everyone.

As a first time local customer Red Rock Auto I found them to be great for my routine maintenance. They made me aware of some upcoming work and reassured me about some other concerns. There were some walk-in tourists while I was there waiting for my service and they were all given the help they needed to get going again. I’ll be making this my new regular mechanic for my auto service.

Amazingly warm and wonderful people who helped us when our car was falling apart! They even filled our tire pressure for free. They’re honest, reliable, and give more than fair prices. Cannot recommend highly enough, we are so grateful for their help on our trip!!

Red Rock Auto was fantastic. We were traveling through Sedona when an electrical error came up, and they got us in right away. The team troubleshot the issue quickly and at a very reasonable price. The shop was spotless, and Matt was great to work with—professional, friendly, and honest. They really run a top-notch business, and I highly recommend them!

We stopped here on our move across the country after hearing a severe left-front knock. We had recently replaced the ball joints in the front left at different shop and were concerned that that replacement may have resulted in another issue. This shop diagnosed the problem as “failed struts”, claimed it was necessary to replace all 4, and quoted about $4,000 in parts and (mostly) labor. We declined due to wanting a second opinion. Ultimately the dealership found the real issue: the first shop that replaced the ball joints hadn’t tightened them down and the bolt had fallen out—an extremely dangerous condition that could have caused the wheel to separate at speed. This shop missed that entirely. Based on our experience, I’d think twice before trusting this shop with your safety or to be respectful of your wallet.

Emergency repair done right! I was passing through town when my car suddenly needed attention. I stopped at Red Rock for an emergency belt replacement, and they were fantastic. The team was friendly, fast, and didn’t try to upsell me on anything I didn’t need (shout out to Matthew). Pricing was fair, and the service was honest—exactly what you hope for when you're far from home. Highly recommend if you need reliable help in a pinch!

Great experience with Red Rock Auto. Originally brought my 2014 Lifted Tacoma in for leaking CV boots, they replaced both axle shafts with extended travel Shafts to compensate for the lift. Truck drives like a dream on and offroad now. Will absolutely use their services in the future!

Red Rock Auto has outstanding service! They were fair, honest, fast, efficient and did an excellent job in replacing a part on my Ford F150 truck. My dealership quoted me twice the price and 2 hours of labor. Red Rock Auto did it in 30 minutes. I will not go anywhere else for my auto repairs. Do not hesitate to go with this company. I highly recommend them.

They are so friendly and honest at Red Rock Auto. I came in due to check engine light triggering for possible issues with my cat converter and we determined that it actually had been too long since a comprehensive tune up was done and that hopefully that could help and delay the need to replace the cat for a bit longer. They were able to get me in that same morning with my car being ready by lunch time. The owner also personally drove me to Cottonwood so I could get to work which was so kind. I will definitely be continuing to bring my car there for its future needs.

Trip Saver 2 days into our 30 day Great American Road Trip we got a transmission fluid hot warning. Red Rock worked us in, diagnosed and repaired all in one day. Thanks!!!

I have taken my vehicles to Red Rock Auto at least a half dozen times. Each time I have felt Bill only does what is necessary. I appreciate his honesty and his attitude to do right by the customer.

We were driving our daughter’s car cross country from Phoenix in August and the AC quit right off the bat…104 degrees! We thought we would die. At our planned stop Friday evening in Sedona, hubby called around on the off chance someone could help us out. One place could get to us in 4 days. 😢 But, Bill saved the day!! He had us come right in, diagnosed and AC recharged enough to get us to Montana!! After a day of heat exhaustion, Bill probably saved our marriage too! 😜 Hubby was very determined I include this review as Red Rock would absolutely be our mechanic if we lived in Sedona. Great guys, professional and knowledgeable with hearts of gold.