What clients say about Hughes Towing in Coolidge (AZ)
Tried to get some information about a tow truck in my area (after sundown) and sadly got attitude from there dispatcher. Not a great way to get business.
my jeep broke down while off roading on cochran rd, Jeff came and handed it, everyone said they couldn’t get a truck out there so jeff was my last hope, no issues, very professional, prepared and very knowledgeable, got the jeep out and to the dealership safe and sound, will definitely ask for jeff next time if needed, 10/10 service and driver.
Got a flat tire on I-10 at night and in cold weather. After submitting my roadside claim, within minutes Brandon called me. He verified my location and told me he would be there sooner than stated on my app. He arrived promptly and was able to change my tire quickly and efficiently. He made sure my spare was safe to drive with. He took the time to air up my spare and stood in the cold weather to insure everything was safe before we got back on the road. Brandon was kind, helpful and informative. My family and I were very appreciative of his help. Thanks to Brandon’s knowledge and experience, we were able to get home safely.
Brandon was beyond amazing. My insurance company sent Hughes Towing and gave me an ETA of 45 minutes, but he was there in half that time. He was very helpful and careful with my car, I would definitely recommend!
This was a first for us having to have our SUV towed. The tow consisted of picking it up in Superior, towing it to Mesa for repairs. We were extremely leary but the young man that came out was great. Very friendly, took good care of our SUV loading it. And genuinely cared about doing a good job. I can, would and will recommend Hughes Towing. Just wish I had gotten the young man's name.
Watch out for this greedy company! They towed my UTV away ON a trailer as one! Then waited a day for the "guy in charge to be in" so they had time to remove it OFF the trailer (I went to the yard looking for it and seen it on the trailer), so they could charge both ME and the trailer owner the tow fee, all because the trailer had a different registered owner! Yet i was the only one that was notified it was towed.
Evan’s towing left me stranded due to a stripped bolt crazy!!! Hughes came out and help my family a lot of time and money. I love this place. Highly recommended!! And the driver was amazing totally cool dude wish I got his name but it happened today on May 23 at 4:00 PM
Had issues on the road in the middle of nowhere so I called AAA, they sent Jeff from Hughes Towing right here in Coolidge and he was there in a flash, very professional, very courteous and considerate. Customer service makes for a great experience. Hughes Towing is the one ☝🏽 to call 💯✊🏽🤙🏽
Company was able to get me picked up from the middle of nowhere within an hour of me calling and got my car to my home safely. The young man that picked me up was kind and professional! I recommend these guys 100%
My vehicle was towed by Hughes after it was totaled in an accident. They worked with my insurance to get their payment, never even asking me for it. They were available for me to get my belongings, and were very kind and understanding. Would definitely use them again ( but hope I don't have to lol)
Horrible service and driver was rude. Left without trying to help in any way. Never again, I guess they don't like to get paid.
Response to the owner:
I wasn't trying to get a cheap quote, I actually paid double to get the car moved. The other company was just more skilled and willing to listen. It wasn't a "specialty job", back tires got air and he moved the car the 10 ft in literally 5 mins. Again, your driver, not you the owner, was rude and hostile even. I was willing to pay whatever it took to get my car moved so I can get off my broken foot. Thanks again though. Customer service is everything. Still 1 star
He showed up early. Had such a very nice attitude & fun sense of humor. I'm so glad I specifically asked my insurance company to use your services & will everytime.
I had an amazing experience with these guys ! My boom lift got stuck , they came over within ten minutes , and pulled it out ! Very professional and amazing service ! Def recommmed them !
Hughes towing was not only fast but Jeff the driver was very considerate and let us wait in our car for our ride to arrive. He sent me pictures afterwards to confirm that my car had arrived at the shop. Definitely would call Hughes again if I get stranded. Hopefully not though haha
We were headed home to WI from AZ with our 5th wheel and the engine blew on the truck. Hughes towing came and got the truck on the flat bed and also brought a truck to pull our 5th wheel. Guys were awesome!! They not only dropped the truck off at a shop but pulled our 5 th wheel into a Rv resort parked and set me up as my husband was with the truck. These guys are awesome above and beyond!
I called Hughes Towing because my RV, in storage locally in Coolidge, had a dead battery. When the tow-driver called we coordinated our arrival times at the storage place, and after 5 or 10 minutes my rig was running. The driver was friendly and articulate, and the cost was VERY reasonable. I like using home-town businesses when possible. Hughes Towing was a great choice.
Just wanted to say "These guys were great". Recently my Dad's truck overheated near mm 232 on the other side of Superior. Being the owner of a tow truck you would have thought problem solved except our tow truck was down at the time. The guys at Hughes stepped in and were more than willing to help out. So....to make a long story short they went out of their way 100% to help with issues that day. I'm not sure if we ever truly said "Thank you" but if I ever needed someone to help out again I would definitely call on Hughes. Thanks again. Dawn @ Jim's Automotive & Towing, Coolidge, AZ
I don't even know where to begin! This is HUGE SHOUT OUT to the tow driver for his immediate assistance this afternoon (07/08/22), it was 113° out and had been out in the heat for almost 2 hours with no water, no nothing. I had just picked up my Mustang from the shop after having the clutch repaired. I got half way where I needed to go and the clutch pedal went straight to the floor, it couldn't be moved at all. I had 1% before my phone died and my last hope was to call 911 for help. As I was calling my phone died but I was located after a bit. The officer made it clear I was in an EXTREMELY dangerous situation due to my location. I was terrified myself. The driver loaded up my car and got me to a safe location so it could be taken back to the repair shop. THANK YOU to the 911 Dispatcer, the Coolidge officer who found me,to the firemen and to the most AWESOME TOW GUY!! I cannot thank you enough!!
When driving to this location early morning or night the visibility is very poor. But Google maps gets you there. If you are looking for U-Haul you will have to do a little extra exploring in the area.
Awesome company and awesome employee! Got my car stuck in a small ditch at 9:30 at night. Called AAA and they sent out Jeff. He got there in 30 mins and and within 30 mins he had my car out! He could of just hooked my car to the tow truck but instead he took the time to jack up the car put some blocks and dirt so the car could be driven out that way we didn’t risk damaging anything on the car. If you ever need a tow call Hughes and request Jeff!!
I received excellent service from Hughes Towing. Victor was communicative and helpful, kept me updated on his ETA via text, and made it possible for me to get back on the road as soon as possible. I’m very grateful for the high quality service provided by Hughes Towing!
Victor is so WONDERFUL!!! He is so communicative, fast to get to your location, kind, and incredibly efficient! I don't think I ever would have known about this company unless if it wasn't for my insurance randomly and automatically finding a provider when I locked myself out for the first time, but for any future assistance I might need I plan to contact Hughes Towing directly!!
I had my Sprinter Van towed, which is not a small vehicle. James did a very professional job by constantly checking to make sure my van didn't drag on the asphalt while loading it up on the flat bed. He even went ahead and shimmied the back with some blocks so that it would load up perfectly without dragging the rear end. Quick, detailed and a clean cut driver. And the price was very fair. I was impressed enough to leave them the deserved Five Star review. They've earned my trust.
I had a flat tire a few miles north of Florence Hospital on Sunday on busy Hunt highway. Called Geico and within 40 minutes I was back on the road, my flat fixed by the co. owner, twenty minutes earlier than predicted. Great quick, professional service. Highly recommend Hughes Towing.
Impressed that the owner took call, after he worked all night, arrived well prepared, efficient, clean , pleasant.
Myself writing review after I had worked all night up over 24 hrs! So satisfied even after a flat tire!!!
My insurance sent huges towing out, and im glad they did. I wish I got the name of the guy who came and towed me, he was beyond helpful! He came quick and went above and beyond by dropping my car at a local repair shop and then dropping me at home. He helped make my stressful situation less stressful and I cant thank him enough! Best towing guy out here!!!
My insurance company sent out Hughes Towing to help me with a lock out situation with my car. Of course, it would be on a Sunday and we expected to be hit with a huge fee. However, it was very reasonable, we only waited a couple hours, the person who responded was polite, quick and respectful. Thank you to Hughes Towing for the professional work, and a quick reasonable response. P.S., my daughter was quite impressed with the individual who showed up as well...see her review before mine...
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