New Way Auto Sales & Parts JunkYard in Tucson (AZ)
| Address: | 1621 S 4th Ave, Tucson, AZ, United States |
| Phone: | +1 520-622-7781 |
| Services: | Used auto parts store |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 85713 |
| Open Hours: | 8:00 AM - 5:00 PM |
| Popular times: |
Sundays
|
Credit cards
Cash only
for Your Vehicle!
Working time & Location
| Friday | 8:00 AM - 5:00 PM | |
| Monday | 8:00 AM - 5:00 PM | |
| Sunday | Closed | |
| Tuesday | 8:00 AM - 5:00 PM | |
| Saturday | Closed | |
| Thursday | 8:00 AM - 5:00 PM | |
| Wednesday | 8:00 AM - 5:00 PM |
Fast search your Neighborhood by name or ZIP:
Zip Codes
- 85705
- 85707
- 85706
- 85756
- 85723
- 85726
- 85724
- 85701
- 85708
- 85711
- 85748
- 85745
- 85747
- 85716
- 85714
- 85715
- 85712
- 85713
- 85710
- 85719
- 85730
- 85702
- 85703
- 85709
- 85717
- 85720
- 85721
- 85722
- 85725
- 85731
- 85732
- 85738
- 85751
- 85754
- 85775
- 85734
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What clients say about New Way Auto Sales & Parts in Tucson (AZ)
Worst place ever. These other 5 star reviews are old or maybe the employees themselves. Customer service over the phone is beyond rude. They don’t even let you get a word out before putting you on hold or transferring you. Stood at the customer service counter for 15 minutes with multiple employees walking by not acknowledging. The one employee who did finally acknowledge me was forced too since he printed some papers out from his computer and I was next to the printer. His conversation was courteous and assured I they would have the item when ready. The item is an alternator and anybody that knows anything about cars knows alternators are a fairly easy and quick pull. Needless to say 7 hours went by wasn’t done. I needed the part that day so I cancelled and asked for a refund to just buy it at the store for more money. It’s been two days waiting for my refund. I’ll keep updating this post with every day that goes by to see how long it takes for a refund. If you love rude customer service being ignored and having your money taken this is the place for you.
I feel bad giving them one star. But…They hung up the first time… so I thought..my bad, let me call again. Places me on hold for 6 minutes, so I thought maybe they’re busy and forgot about me. I called again... On hold again..all 3 times I couldn’t get a word in lol it may take 1-2 minutes to help a customer out. Asking us how you can help us is customer service 101.
Very disappointing and bad customer service specially over the phone. I paid for a part about two weeks ago, I have yet to receive it. I could’ve bought brand new online and I would’ve got it right now for the same price.