Always helpful staff and their tool loaner program is helpful although it's basically buy the tool, use it and they'll let you return it. Oh well, still a good local auto parts store
I'm not sure if the said both there names were Justin or Dustin but they where really knowledgeable on what I need help with my vehicle and helped me a lot I really do appreciate them and they've made a life time costumer
The other AutoZone up the street in bullhead sucks and everytime Ive went there I've thought how I hate going to this AutoZone
So I really appythese guys being so nice and knowledgeable how what I needed help with
We need more people like tham working at AutoZone!
Had a great experience during my.visits. I went in for a battery and got a battery and also some helpful info. I appreciate the efforts keep it up team. Bullhead and fort mohave.
Thank you Chris for installing a new Bulb in my Break light today. Chris was so helpful and professional 5 Stars for Chris with Autozone Fort Mohave AZ. I so much appreciated your expertise and willingness to help me so quickly. Monica in Fort Mohave
Zac was amazing the whole team was super helpful while we have been fighting to get the head lights changed they did it in a matter of maybe five minutes
Never again going here. Assistant might. Pushed me down outside in parking lot. Bad attitude and want to make me mad enough to take a swing at them. No I'll just not go to anyone of them. Forever. Bullhead city store was mrg. Store.
I had an excellent transaction with Chris the manager. He talked me off the edge. I was at my wits end with this car I was working on. He calmly and professionally helped me. I highly recommend this location.
Bought a battery for my 2021 Buick and they installed it and after installation had engine and other codes and was told my system needed a decoder and suggested to either go to oreillys or Buick to clear codes
So today September, 24 2025, my battery quit on me in a parking lot a half a block away from Autozone. Napa was closer so I went there first and the staff in there was rude as hell and wouldn't help me. Fortunately it was only a 100 degrees out so I walked down to Autozone and explained my situation. Without hesitation one the guys in a gray shirt told me they had a store use jumper box and that they were gladly able to help me at no charge. I live over an hour away and was trying to finish work to get home. Another gentleman grabbed the jumper box and drove over to my vehicle. We got it running and I was able to get it home. Huge Thanks to these guys for being great human beings. This is exactly what great customer service is all about!
Jesse G. is amazing! I was leaving my oncologist office after 4 hrs of chemo, and my car wouldn't start. AAA came and gave me a jump, but said my battery wouldn't charge and I needed a new one. So as I was driving to Auto Zone I called and Jesse answered. I told him Im weak from the chemo, and when I get there can he come out, take my credit card inside and charge me, and then install my new battery. He said of course! I got there and he came out immediately, and got me on my way home in just a few minutes! BEST auto parts store in our area! He even gave me some encouragement about me beating cancer before I drove off! EXCELLENT CUSTOMER SERVICE!!!
I’ve been wondering where Justin from the Fort Mohave AutoZone has been these past two weeks. He’s honestly the only salesperson in that store who really knows what he’s doing. Every time I’ve needed help, Justin has always gone above and beyond to get me the right parts and answer my questions. The younger employees seem like they’re just playing around, but Justin takes pride in his job and truly cares about the customers. He’s a very good guy, and I hope he’s still with the store because AutoZone really needs more employees like him.
Fantastic experience at AutoZone in Fort Mohave. Justan really knows his stuff and went the extra mile to help me out. Couldn’t ask for better service!
I just want to give a huge shoutout to Justin at AutoZone! He was incredibly helpful and very knowledgeable — you can tell he really takes pride in his job. It’s rare these days to find someone who not only knows what they’re talking about but also genuinely cares about helping customers. Justin went above and beyond to figure out exactly what I needed for my truck, and thanks to him, I left confident with the right parts. His great customer service really stood out, and honestly, he deserves a raise for the way he treats people and represents the company. AutoZone is lucky to have him!
I went into this store this morning I was their first customer. One employee was on the register/computer he didn’t acknowledge me. Another employee was at the front when walked in. I said good morning I need a battery I have the core in the car it’s too heavy for me to bring it in. The employee that was at the front walked away while the one on the computer still didn’t say anything. I waited 3-4 minutes another employee walked by said good morning and kept walking. Finally the employee at the front looked up and said good morning and went right back to his computer. After standing there for at least 5 minutes ( you can check your cameras) l wet your store went to O’Reillys where I was greeted and helped immediately. Your employees need to get brushed up on their customer service. They lost a $250.00 sale this morning and I won’t back in the future, I will also repeat my story to friends and family. Thank you k
My car wouldn't start near their store. They let me borrow their jump start device, and let me borrow their tools past close on a Sunday to let me install a new battery! Very kind staff!
I went to your store in Fort Mohave Arizona on Friday April 18th 2025 evening for help with my car. I needed my alternator and battery checked as I was having issues with my dash light and my trunk lift. Your employee Justin R helped me and figured out the problem very quickly and efficient. He also had to deal with a very rude customer before he helped me and handled it perfectly. He stayed very calm and very professional and that's hard to do with people that are being disrespectful to him. I think he's awesome and deserves a raise!!! Will definitely visit your store in the future.
Zero customer service. Not knowledgeable at all. Joe the manager was very unprofessional. Would recommend going anywhere else. Employees was threatening tell I stood my ground and made the button monkey get me my money back. What a joke of an autoparts store. Shame on you!
Prices are too high and when some punk kid came in and stole a bunch of stuff, they tried to say I was with him - I was alone and being assisted by another employee at the time! I don't care if y'all start carrying a flux capacitor, you will never see my money again!
I wasn't that thrilled about the service I received here. I bought a battery online and had it delivered. When I returned the core to the store, the associate wasn't friendly at all. He didn't even say hello to me and when I talked to him he acted like I was bothering him. I was very polite, as always. When the transaction was completed, I said thank you and all I got in return was a mumbled "yeah". I will never go here again. I'll give you 2 stars for the product availability and the same day delivery. Beyond that, you need to hire people that care about your customers.
Brandon W and Lauren k Were there To help me when I came in with a Santa Claus shopping list. They were helpful with a difficult order, and by difficult I mean just parts hunting. They helped and called everybody they could at 8:30pm before closing that I was seriously impressed. They went above and beyond and really set the standard high. Totally recommend this place
I just want to say I am so very grateful for these 3 Autozone associates in the Fort Mohave store, Dee, Ian and Charles they always go above and beyond to help myself and my husband, they always make sure our problems are solved by finding what we need or even just by giving there advise or opinion on how we can solve our car problems. Plus also have great customer service attitude
Hi I had the greatest service ever on Feb 19. I rolled up ten minutes until closing. The lady manager, Dee and her co-worker had my issue diagnosed and had a brand new battery in my car at a price I could afford. Thanks again, you two!
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