Aricela was so helpful gave information with all the questions I had. I would absolutely say this was a fantastic experience using Aricela to help us along the way.
It was a breeze working with Anees at Copart to sell my totalled SUV. The price I got from them was the best by far and the whole process was painless and quick. Anees was easily reached by phone or text and he kept me updated through out the process. Being in a wreck was bad enough and I did not want the hassle of negotiating a good price onu car. Copart is definitely the way to go, I recommend using them
I just want to share that my experience with Cash for Cars was awesome! Everything went smoothly, and the tow truck driver was so kind and respectful. My quote for my vehicle was very very reasonable.$$ Thanks Cash For Cars!
Would recommend, they helped me out and got me the best deal! Picked the car up as soon as they could, not only that they made sure I got the deal I wanted! Also they were super friendly and helpful :)
Spoke were great and responsive and the truck driver that came to pick up the vehicle was even more amazing. I can’t give him enough credit. He’s amazing …Daniel.
I’m going to be honest in that the process was so simple I was sure it was a scam. The reality is that from the beginning they were fast, understanding and very clear on next steps. I had called several places prior and all were under what Cash for Cars offered me. On top of that it is my pet peeve when I call a place and get transferred to several people and have to explain my situation over and over. Not the case with cash for cars. Every-time I called in, no matter who I talked to they knew my vehicle and where I was in the process. So refreshing! Everyone from the reps on the phone to the tow truck driver were very polite, reassuring and trustworthy. I would 100% use this company again and recommend to anyone. What was a very tragic and scary event with my son totaling his car, was eased by Cash for Cars and their team. Kudos to everyone!
Each department I dealt with (initial contact, support team, pickup) did its job well, and things went smoothly. Only problem was that when a call was transferred from one department to another, it didn't always go through, and I had to hang up and call the second department directly.
This was the easiest and smoothest experience. The representative that helped me over tye phone was kind and patient with all my questions. They are up front about everything. They gave me the best quote out of 4 other places I tried. Should I ever have to get rid of another car, this is where I will be going.
Experience selling to Cash for Cars (rep name Saul) was fast and easy! I had a check in hand within 24 hours of me submitting a request to sell my salvaged vehicle. Offer was really reasonable and Saul guided me through the entire process.
The challenge with Cash for Cars is that they are so segmented. By the time you know the first person messed up, the 2nd can't fix it. In the end, they get a 3 star because my 3rd 'salesperson', Syed, followed up and we eventually got a check. Otherwise they would get 1 star. Right down to the pick up tow not contacting us ahead.
I was provided with the easiest experience ever in selling my car! Esteban followed up with me every step of the way to make sure things went smoothly. Thank for everything.
Called them first and didn’t have to call anyone else. Clear communication, fast finalization of details. Service great! Fair offer. Deepthi was wonderful. Everything from call to payment unless than 24 hours! Highly satisfied.
My experience with Cash For Cars far exceeded my expectations. The web site was easy to navigate and once I reviewed their offer and submitted my information Gangadhar was quick to reach out. He was very helpful and easy to understand. The amount of money I received for my vehicle was far more than what I expected to get. Overall this transaction was basically effortless for me, safe, fair and quick!
Carlos did a great job. My only complaint was with the communication after he was finished on his end. Pickup dispatch never called me. The driver never called me. He just showed up at my house. If I would have been at work, it would have been a major issue. Your pickup contractor in Phoenix needs to do a much better job.
This review is for Luis Garcia. Luis did an exceptional job in communication and customer service. I thank him for helping me with this transaction. On a negative note, the relentless calls from the Indiana area code [317] were much too much for me. Hopefully they can resolve the communication problems and be completely clear where the calls are minimal to get what they need to complete future transactions. Again thank you Luis for all your help.
I was offered a fair deal to sell my wrecked Kia Soul by Jose. Everything seemed to be legit until the scheduling of the tow truck. I was scheduled for a Friday which no one showed up and no call, then again on Monday and Tuesday. Finally I was fed up and gave them one more opportunity and rescheduled for Wednesday between 8 and 5. The driver called that day and said he'd be there by 4. He arrived at 5:30 with check in hand. So I'm pleased with the outcome but wish the pick up was more organized.
Horrible customer service tried to help out a family member getting a vehicle sold in a stressful situation. This company made it 100 times worse they made a simple title transfer extremely complicated after dealing with nearly 10 different people. They still couldn’t figure it out. I went with another company got 100 more dollars for the car And picked up less than 24 hours. Do your research and call a junkyard near you do not waste your time with this company. It will only stress you out.
The price was fair, and prep was straight forward and very clear. I accepted the offer, scheduled pick up, and cleared out my personal items as instructed. The tow driver had a check for me, and hauled away my ride within 10 minutes. Very happy with entire process. Would definitely recommend.
Rakeem was so attentive and helpful throughout this entire process. Not only did he walk me through step by step but he continued to follow up with me to make sure that the entire process went smoothly. It definitely made selling my old vehicle easier than I than I expected.
Just completely wasted my time. Received an email with a $600 offer. I accepted. Was told they would arrive at 11 for pick up. Didn’t arrive into 11:45. Then said $500. Wasted a whole hour of my time.
Customer service representative was extremely helpful and polite. The process was quick and easy and my vehicle was picked up the next business day. I’d recommend your service to anyone.
Super easy process. Ashley was amazing. She walked me through the process exactly. They gave me two options drop off or pick up, tow was free. I chose tow and coordinated a time with the tow company for pick up. They called me with an estimated time day of, gave me the check I gave them the keys car and title. Done.
Habeeb was very helpful and made the entire process easy and seamless. He had great communication and was very polite! He also got things done quickly. The person that picked up my car was also great.
Very easy and fast process of selling a car that had seen better days and was not really worth the hassle of selling privately. Marcus was great to work with and always available to answer questions and explaining the process. Title transfer was done electronically to make things easy. Towing company was fast and efficient also. Very happy with the service and would use again.
I saw a bunch of mixed reviews about this company. I double checked it with the better business bureau and consumer reports. It was all mixed reviews. I decided to take a chance with them and I am truly satisfied with everything that happened. They were prompt to pick up the phone, highly communicative, the car title process was so simple through texting, Marybeth Lorenza was kind and very helpful. The price they quoted was very fair. The tow person was fast, efficient, nice, and very professional. If I ever find myself with a scrap car again, I will be calling Cash for Cars.
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