O'Reilly Auto Parts in
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Address:245 W Ocotillo Rd, Chandler, AZ, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:85248
Working Time and Location
What clients say about O'Reilly Auto Parts in Chandler (AZ)
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You walk in and somebody says welcome or at least acknowledges you, then they ask if you want help, and then, if your really lucky, they will get the item as well. Don't expect it all the time, but....they are also very knowledgeable about their stuff. Have fun. You won't be disappointed.
Sep 27, 2025 -
wow! Truly loved the customer service. Donavin so helpful, charming young man. He’s the best! Give this boy a raise!!!!!! God bless
Sep 15, 2025 -
I came in to check my battery because my car was having issues starting. Donivan was very helpful and figured out the battery was bad. He went way above and beyond to help install a new one and was also just very kind and informative about the whole process. It's rare to receive such good service, he was great.
Aug 26, 2025 -
Clinton was incredibly helpful in assisting me with selecting the right wiper blades for my Subaru. He also introduced me to the store's price-matching program, and patiently waited while I found a Walmart price to match. Thanks to his guidance, I saved $30! He was very informative, professional, and made the whole shopping experience smooth and hassle-free. I really appreciate his excellent customer service!
Aug 11, 2025 -
Great experience with this store and professional staff. The manager, Joey, immediately stopped what he was doing and installed a new battery for me on a very hot day. Could not be more impressed with the staff and a big thank you!
Jul 29, 2025 -
Came down with a dead battery, they replaced and placed my battery with no problem! They were so helpful and kind! I highly recommend if you need anything you come down here!
Jul 17, 2025 -
Clinton was super helpful with my dead battery. Got it switched out and on my way in 10 minutes.
Jul 16, 2025 -
Clinton is an awesome worker helped me resolve my check engine light problem. Now my check engine light is no longer on and thank him for that. Keep up the good work. Appreciate this hard worker.
Jun 13, 2025 -
This is my favorite Auto Parts store. Great selection, nice staff I've never had an issue.
May 25, 2025 -
Clinton was great help and replaced my battery in a timely manner and will be back if ever this battery dies again
May 13, 2025 -
Clinton’s exceptional in helping me solve a major axle repair issue I was dealing with on my 2010 Camry. He guided me to help resolve the issue as he has excellent mechanical knowledge. His help saved me from going to a mechanic and spend 100’s of dollars in unnecessary repairs.
May 11, 2025 -
Manager Joey took care of us and everyone coming in with fast and exceptional service honoring warranties and doing the job right. This is my store...he just took care of our Lexus and me and my son maintain our Ford trucks here all the time. We do as much as we can ourselves and these guys keep us going way better than Autozone.
May 09, 2025 -
Clinton is one of the best people working here. He's very knowledgeable and helpful. No up selling, just what I need which is much appreciated. There's also a young kid that works there with blonde hair and he is also very helpful. It's encouraging to encounter helpful smiling staff these days. Keep up the great work. Manager Joey please give Clinton a raise!
Apr 13, 2025 -
Went in for a new battery. Clinton was extremely knowledgeable and helpful. He ran diagnostics to confirm and made great recommendations. I’d definitely recommend O’Reilly’s Chandler/Ocotillo. Great service!
Apr 09, 2025 -
The store manager Joey is truly a parts leader in the industry and leads his team to be as good as he is. I would recommend this store and highly recommend working with Joey on your parts needs if you get the opportunity.
Mar 22, 2025 -
Got stuck with a bad battery. The team went above and beyond to test, solution and assist me with exactly what I needed to get back on the road! Great team, super helpful and went above and beyond.
Mar 21, 2025 -
I live in Apache junction and was on a job in the area till I noticed my oil light was on. I usually have the worst customer service ever with AutoZone, napa, and some O'Reilly's stores but this one particularly was amazing. Jessie went out of his way and helped with an oil pressure sensor. With my big hands, I couldn't get to the spot that was needed and he went out of his way and helped me. He insured as well that I got all the sockets and tools I needed for the job. I'm very pleased with the work, grateful for his help. Without him, I would have been stranded or my vehicle would have. I couldn't ask for a true blessing to happen. Thank you again sir if you read this. I'm happy to say, my vehicle is running phenomenal.
Jan 14, 2025 -
This O'Reilly's is awesome. I go out of my way to come here for the customer service. The whole staff is professsional and knowledgeable. I've ordered many parts, use the oil/filter recycle and am in the store at least a few times a month. They are always willing to help!!
Oct 28, 2024 -
Joey was incredibly caring as he helped me get the very best deal on a new car battery!! Even helped me get money back and reduced battery price on battery previously purchased from competitor!! Made me cry with all he did for me! What a wonderful person with such a huge heart!!
Jul 26, 2024 -
Honestly, O'Reilly Auto parts is the best auto parts chain that we have in the Phoenix area and I like them because they're all the way across the country. So if I need to warranty a part it's no problem. However, the reason I gave them four stars and not five is because frequently they do not have the part I need in the store. I realize it's understandable because they can't have every part for every car and they do have excellent delivery service from their main Warehouse. I believe their parts source has better quality because I used to buy parts at another store and maybe they would warranty the part but I still had to change it again. I bought the same parts at O'Reilly and haven't had to change it ever again. Again, because we live in a world of chain parts stores, just go to the best option.
Jun 23, 2024 -
O'Reilly Auto Parts has always been a trusted name, but finding employees who truly understand your needs on a mechanical level can be challenging. Thankfully, during my recent visit, I had the pleasure of being assisted by Abi. Her expertise and willingness to help made a significant difference in my experience. Abi not only helped me locate exactly what I was looking for but also took the time to ensure I understood the product and its application. It's employees like Abi who deserve recognition for their exceptional service and dedication. She went above and beyond, making me feel valued as a customer. Her friendly demeanor and technical knowledge set her apart, transforming a routine shopping trip into a positive and memorable experience. If I ever find myself in this area again, I will definitely return to this O'Reilly Auto Parts location, thanks to Abi's outstanding assistance. She truly exemplifies the level of customer service that keeps people coming back. Kudos to O'Reilly Auto Parts for having such a remarkable employee on their team! Surprise pictures are always the best ones!
Jun 22, 2024 -
Clayton was so awesome! Helped to change out the parts and fix another problem! He was so nice and extremely knowledgeable of what I needed to get for my car! Thank you! Would definitely recommend!
Mar 10, 2024 -
Robert started working on his first day today and he has been phenomenal! Staff are extremely helpful and friendly! Will definitely come here again :)
Feb 17, 2024 -
My Sprinter broke down in Chandler on my home to Tulsa. Ryan saved the day by arranging a tow to an awesome shop LR Diesel to replace the starter. Thanks Guys!
Feb 06, 2024 -
My vehicle was over heating, I stopped at this O' Reilly and Clinton gave me the best customer experience. He checked my vehicle, brought a fan to cool it down, poured the coolant and performed some tests before I left. Exceptional customer service!
Sep 18, 2023 -
Just leaving O'Reilly Auto Parts on Ocotillo in Chandler, AZ. Let me tell you. I came in late after work. Almost their closing time. The gentleman named Marco was so polite, warm, welcoming, professional. I asked Marco if he would help me put in the new light bulb I just bought for my headlight. He helped me and I appreciate him soooo much!!I know where I will buy all my auto parts from now on!! Thank you Marco!! And just wanted to say what a wonderful employee!! He is definitely the best!! On a side note. The store was neat, clean, extremely organized. But it was HOT in there!! I feel bad for the employees working long shifts. Maybe have the AC serviced or checked? Don't want my new friend Marco working in that heat! Thanks again O'Reilly!!
Jul 28, 2023 -
Great store with great people! They are super helpful. John was awesome....he helped me pick out the right car battery and even offered to hold the light for me while I replaced the battery! Great prices and really helpful folks make this store must go to for auto parts. They did it again!!! My battery in my other car was dead…Ty was awesome…jumped in and helped put the battery in!!! If you live in area and have car or battery trouble come here…they are truly best in class…Ty needs a raise!! Thank you Ty!
Jun 23, 2023 -
I rarely review chain operations; however my experience is always so positive at here O'Reilly's, I wanted to do so. The staff here is always very knowledgeable, and happy to assist with making sure you get what you need for your vehicle. When I needed headlight lamps, the guy working there (sorry I don't remember his name) came out to make sure which light was out; then double checked to make sure I purchased the correct bulb. Just one example of the quality service here. Thank you!
Mar 12, 2023 -
I haven't been to O'Reilly in a while. This was my first trip to this location. Ty (Tyler) and rest of the staff is awesome. They are very knowledgeable and bend over backwards to help out. Great products and fair prices. Kudos to Tyler, he made sure that I have the right part and all the information I need install the part in my car. Thank you!
Dec 12, 2022
Nearest Junkyards to O'Reilly Auto Parts
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