I’ve come here 3 times now, and it’s been a flawless experience each time! When it comes to car maintenance, it’s very stressful to find trustworthy folks. I had my oil change place in my hometown, and now I’ve got my place here!
Red and Kai were so kind, helpful, and knowledgeable during my service today. I would HIGHLY recommend this Express Oil location for all your car needs!!
Outstanding service! Red was very efficient and communicative. All of my questions were answered and no one tried to sell me anything I didn’t need. I will definitely be going back.
I was driving my daughter’s car and discovered all of her tires were low and one was almost flat. When I drove in Elizabeth was very quick to help me with a complementary air adjustment in my tires.Everyone was very nice.
Red and Jacob are pros. They helped put my car back together enough to get home in such short notice. Thanks for the quick fix! Absolutely perfect work for my mission.
Dayton was very professional and knowledgeable. He answered all my question a responded to all the needs I had. He gave me the information on all that could be beneficial to the car but with any pressure. I will use them in the future.
The absolute BEST around. Exceptional service, going above and beyond. Professional staff who all seem to take pride in thier work. The manager is well liked and respected by his staff which is even more reason to love this place.
My daughter recently moved to Tuscaloosa and needed oil services on her BMW. She went to this business and was treated like family, highly recommend them, great to have a shop I can recommend and trust when I’m in Florida and can’t take care of it myself. She will certainly be back next time her car needs work.
When I drove out of the parking lot this morning after my oil change, I said to myself out loud: "that was actually such a pleasant experience." Not often you get to do that after leaving a place you spent money on your car. They (Nathan was who was working with me) were so nice and Express also had a 15% off coupon. I needed my engine air filter changed as well, and it was about half the price of what the dealership was going to charge. Will definitely come back to this location!
I love this place! Every time I come to get an oil change it’s very Pleasant. And Brad is the BEST! He was very helpful and informative. Highly recommend going here!
They were very kind people and very helpful concerning my car’s needs. I did not feel like they were trying to upcharge me in any way. I will be back for sure!
Brad was so helpful last week! I had plastic wrapped around my rear tire rod and axel….He was there and had me ready to go in 5 min… True chivalry does exist!
Love this place for my oil changes and tire needs! Always friendly, always speedy, and doesn’t muck around with the BS. Straight, honest car service. Very thankful.
The workers (we specifically were taken care of by Zack) were informative and patient, explaining what condition the car was in and options we had moving forward without pushing for unnecessary extras. Their kindness and helpfulness made the experience as painless and pleasant as possible :)
Took my wife's car to get an oil change and tire rotation. Brad did an excellent job and was very polite and thorough. I recommend this place for any vehicle maintenance!
I visited today on 10/24/25 the service was impeccable Mr . Zachary helped me and he was very kind , patient and helpful he communicated with me well and explained to me well about my car , I left feeling satisfied and happy and also excited to come back to get more services . You all have a great team
This group guys are super! Nathan & Ryan were very helpful and thorough with my oil change. Then after a multi point inspection, they found a belt that needed to be replaced. I felt like the belt and the labor for only one belt was a little overpriced, but they did a good job install installing! I do trust these guys with my car way more than I do the Honda place!!!!
Horrible help. I guess I got the no-help shift. I actually stopped in yesterday for oil change but they took entirely too long, could NOT get anyone out of a bay, got tired of waiting and left. I'm paying for it today because I think I have a faulty starter or switch. I'm stranded at gas station right across the street, and they won't help me push it. Four guys sitting around, but no help. In fact, as I wait for tow, one man who "couldnt help" just walked across the street where I'm waiting to buy snacks. But he couldn't help.
I purchased new tires and the experience was great. They walked me through the options and helped me decide on the brand. For installation, they were ready for me when I arrived and I was in and out in less than an hour. Highly recommend.
Ma’Kenna was incredibly kind and helpful. She was patient and willing to answer all my questions. The service was thorough and I left feeling confident that I was in good hands. Despite the price being higher at this location than other competitors, I will be returning to this location, because quality customer service is worth the value.
Great service! We always come here for our oil changes! The most important part of owning a car is keeping up with your oil change! Thank you guys! The whole staff/ crew have and always will be place we use! We drive from McCalla to here just for that! Adam and crew were great! Roll Tide Roll!
Justin and Shavers were amazing . They explained everything they did as they completed each task. I had a question about resetting my service light and without hesitation, they described the process so I can do it for myself in the future .
Easily, best service I have received in a while !!
These guys are amazing! We've been going to the Rice Mine Location for years now and they are always So responsive and communicate so well regarding our car repairs. Adam and David were super helpful recently with a handful of small repairs and were able to get my car in and out of the shop quickly! Prices are competitive as well!
I live in Atlanta, GA and was traveling home to Columbus with my Golden Doodle to celebrate my mother’s 93rd birthday. My car battery light came on and I knew that I had to get that looked at before driving the next 60+ miles. I was referred to Express Oil Change. Jackory and Aaron were so friendly and very attentive and they even let Chase (my doodle) in to wait for my family to pick us up.
The next day I was back to Tuscaloosa to pick my car up. I am extremely pleased with their service and they truly took care of my car and loved my dog, too!
Thank you so very much. I am a very happy customer!
Feb 07, 2025
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