This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, O'Reilly Auto Parts in Tuscaloosa, AL earns an outstanding 98/100. Reviews emphasize exceptional staff professionalism—names like Tommy, Ryan, and others help with diagnostics, battery and wiper installs, rotor turning, and quick problem-solving. Shoppers note fair pricing, clean/organized store, and a solid inventory with quick special orders (even semi-truck parts and OEM fluids). Finding parts is easy, and service is fast; occasional rush-hour waits occur, but staff apologizes and communicates. Overall: friendly, reliable, and value-focused.
What clients say about O'Reilly Auto Parts in Tuscaloosa (AL)
These guys are great. Highly recommended. The manager is very helpful and goes out of his way to make sure the customer is satisfied. He did more than he had to to help me save as much money as I could so that I could keep my project under budget. He turned my rotors and did an amazing job. He made sure that I was happy with them before I left the store. I will continue coming here when I need parts.
I cannot praise Tommy enough. I stopped by to get some paint off my car, and he did it for me in 2 minutes. No fuss, no stress, I'll be coming back here for all my car problems.
Came in today to get an oil cap for a rental. The crew here today was professional and took care of me in 5 minutes.
Come check them out for all your car needs.
BAMA TRUCKER - ROLL TIDE
My mom just got me a new car, a Honda CR-V LX, and I was having trouble with my Bluetooth (connecting my phone) the two gentlemen who assisted me and my mom were the bomb! Awesome guys, I really appreciate their time.
I wish i could give it 10 out of 5 stars! The guys in here are fantastic!
I needed a new battery, i went in and they got me fixed up immediately! Tommy really helped by installing it for me!!!
Ryan at skyland location was very helpful, he put my wiper blades on my truck in the rain and he did it with a smile on his face, employee like this is the reason I shop a o Reilly.
My goto parts store. Friendly and knowledgeable staff are always helpful with whatever I need. If they don't have the part, they can usually get it within 24hrs. Have helped me out many times in a pinch.
Awsome customer service Very knowledgeable Staff on all parts and needs definitely one of the best parts houses in the Tuscaloosa area from door greeting to professionalism is a A1 in satisfactory
I always recieve help and the greatest customer service as soon as I enter this store everyone that works here is super friendly and super helpful and the store is always clean and in order only place I will do business
The young man who helped me was knowalable, courteous and extremely nice. He did a diagnostic on my car and told me what I needed and didn't charge me anything. I will definitely be back when I need something. He is an asset to your company.
Both of the gentlemen who helped me today at O'Reilly were friendly, professional, and polite (something you don't see much of these days). Michael went above and beyond to not only be helpful, but he also resolved my dilemma and restored my hope in the younger generation. The other gentleman also went out of his way to help me resolve another issue with my car and gave me much-needed peace of mind.
I also have to give kudos to the manager, Tommy Sweeney. From the first phone call to the final sale, he was courteous, had a positive attitude, super helpful, and also resolved my dilemma. Great leadership at this store! I was impressed by all of them, they made my day, and I left a very grateful and satisfied customer. Thank you, O'Reilly!
Went in look for headlights bulbs for my truck. Went in told them exactly what I wanted Nicholas help me he showed me exactly which kind I was looking for got him to double check and make sure they where the right size everything was quick spent 3 minutes tops in the store
Doconte ( may be spelled wrong) was so kind. I bought windshield fluid. He was more than willing to fill my container for me. Heck I didn't know how to open hood. Thank you sir, your customer service made my day.
July 3, 2023
Tuscaloosa Skyland Blvd location.
O'Reilly Auto Parts on Skyland are a great place for shopping for any part that your car may need,They are very professional,skilled,and friendly,I was there for a good 15 minutes,and had a part put on,now that's what I call real Business.
The people are great. They will go to no ends to help you find the part for your car and if their particular store doesn't have it they will check stock in another store for you. Great prices as well and I will shop here only, unless I'm in need of something and they absolutely do not or can not get it, which is very seldom.
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