Dwaynes Towing and Recovery JunkYard in Tuscaloosa (AL)

Great tow service!!! I called and the driver (Reggie) estimated a short tow time and arrived faster than he told me. He had a great attitude and took care of my car while loading it, towing it and unloading it!! Great job!!!

I am so happy this was the towing company used during my car accident. They are awesome. A+Customer Service and Support. I would highly recommend them. They are reliable, friendly, and knowledgeable. Best tow service in Tuscaloosa!

My son slammed his car into a pole at the yacht club of all places and Dwayne’s was nice enough to come to his rescue. They arrived quickly as requested and towed our car to their yard until insurance could take possession. We had a phenomenal experience and hope to never need their services like this again!!

Dwayne is a great guy. Nothing but the utmost respect for him and his company.

Prompt and affordable service. I called a few and none could handle the job of moving a large shed or give me a price. Dwayne's responded quickly and we got on the schedule. He called back with a quicker opening due to a last minute reschedule and we had our shed picked up, delivered, and leveled in short order. Highly recommend.

I am disappointed in the way this company handle business they towed my red dodge caliber from my residence upon the site manager request without a warning notice I ask the guy that towed my vehicle can I get my belongings out my car he insisted that I can and that I should call the office the next morning I called the office and the lady that work in the front office told me no I cant not on a abandon vehicle untill I pay first that was a insult my vehicle wasn't abandon I was in the process of getting my car repaired at my residence, several months past they sent me a letter saying my vehicle will be put in a car auction on a certain date, I was like ok I know that but this is what gets me send me the letter to where my vehicle is at in the car auction is it demolished sold where is it this company doesnt take the time to work with ya and company's like you is the reason why unpaid balances go unnoticed dont think about sending a letter a year to now the outstanding balance could of been paid if you just do your job the right way.

July 18, 2023 My experience with this company was wonderful! They were very helpful and understanding and allowed us time to retrieve our vehicle right at closing and they stayed open after closing to allow the tow truck driver time to arrive for our vehicle! Perrin was very friendly and helpful and kind. Thank you all so much for your kindness. It was greatly appreciated. K. Church

Very nice and considerate staff. I hate I had to visit them due to the circumstances, but the people were very considerate and helpful. I had a total loss from a vehicle accident. Therefore, I had to get all of my belonging out of my vehicle.

Dwayne's Towing and Recovery offers prompt, friendly service. Jon responded quickly to my call and showed up quickly to jump start a dead battery within a half hour of my call. He was also a fantastic resource to recommend reliable battery replacement options close by once he had me up and running. I highly recommend using these guys and will be happy to do so again.

Do not have anything towed with this company they will tear up vehicles and over charge u!!!!!caution all residents

I locked my keys in my truck and Steve was definitely a blessing and saved the day. I would recommend this company to anyone. Very fast and reliable. Thank you

The wrecker came and did a great job handling my car, and given the implications from the issues that I dealt with, he was... pretty good at reading the room? Not sure if I used it right, but all in all, great service, and slightly cheaper than the other five I called.

They charged me $619 for my car being there less than 24 hours, absolutely ripped me off. ANY OTHER TOW PLACE WOULD HAVE BEEN $300 MAYBE $400

My husband tried working for them and they cheated him out of money , got mad because of our situation... Office lady was nice at 1st... then we left the area and they threatened charges of theft... they DO NOT PAY properly... apparently he's been around Tuscaloosa quiet a while but like only 2 guys now seem decent.. I get vibes from people and ya know what I got some bad ones from that bunch... Use them if you want to be cheated one way or another... but I myself very highly DO NOT recommend this business... It legit looks like the five star reviews are from other family members and friends paid to make them look good... I can almost guarantee that since it's football season prices are are JACKED UP... Other than this business Tuscaloosa is an AMAZING PLACE !!!

I called them the week prior and scheduled a towing. They showed up a little later then the time I picked but it was ok. The driver was polite, respectful and professional. The office lady I talked to the week before was really kind and professional as well. Safe to say I will use them for anymore towing problems in the future. Thanks For your services!

The driver Reggie can and was so professional! He set up a repair facility for me, he called the manager to begin the process. He took me a hotel so that I could be safe for the night. He truly took care of a stranger! Thank you Reggie!

These folks or crooks,they tow college kids cars and charge them all different rates. My son was wrongfully park in a handicap parking space which I’ve only new would be a ticket but this company going around praying on black college kids and towing there vehicles..please be advised!

It sucks being stranded somewhere especially with a toddler. I called around town to a few different companies who all said we’d have to wait at least an hour, but this place sent someone immediately and even charged less. Customer service was amazing as well. If I ever find myself in another situation like this one, this place is at the top of my list of places to call!

These folks or crooks,they tow college kids cars and charge them all different rates. My son was wrongfully park in a handicap parking space which I’ve only new would be a ticket but this company going around praying on black college kids and towing there vehicles..please be advised!

They over charge and they won’t answer the phone! I have been sitting outside for a long time! They only have one person working. So while one is towing cars the office is locked! I sat and waiting for him to get back! I called him so many times and no answer! Worst place to get your car towed! They charge 165 and if you want to get it the same day they charge another 100!

My car was totalled and Dwayne's was the towing company that showed up to tow my car. This was during 4th of July weekend and even though it was the holidays, I was still able to get in touch with someone when I called in to get information regarding my vehicle. Everybody was extremely polite and professional and I would definitely recommend them to anybody I need of their services.

Dwayne "rescued" me in Tuscaloosa. Water in my gas...car stopped! Called his office and he was there for me in within 10 minutes!

If given a chose I would have never chose Dewaynes in the first place. In an accident not my fault waiting on insurance companies and was told in 5 day they would apply for abandoned title 1 day after my wreck. Not a good chose of tow yards. Very rude people with no since of kindness. Do not use these people.

I have used Dwayne’s many times they have always arrived in timely manner and Fees are comparable to all others in town. I would highly recommend their services.

Terrible we had our truck towed after we shouldn't have. When we went to get the truck we had to wait about 2 day for the lady to come back to work. Also so much was stolen out of the truck. I wish anyone would have towed it but them. This place is the worst ever!!!!!!!!

My truck broke down on the side of the road. Called them for a tow and had a very good experience. Lady on the phone was nice and the driver got there fast. Thought the price was fair also.

As primary buyer and primary owner of vehicle I had a bad experience with my x in retrieve vehicle I contacted local police who were not going to referee a tic for tax game I contacted dwaynes towing the customer service rep was polite professional and understanding of my situation they said the car in the afternoon WOW they were extremely FAST gone in 60 seconds YES BABY YOU GUYS ARE TERRIFIC there owner request repo fee was reasonable and affordable storeage fee is also reasonable I may pay more due to reduced hours but who cars I'm satisfied and overwhelmed that my x cannot get it anything extra is well worth it to me