What clients say about Auto Works in Cropwell (AL)
My right headlight didn't work and it wasn't the bulb. Skip said the right side was fried. He could replace it but for the headlights to look the same he felt I should replace the whole assembly. The first time I drove at night I realized, even though the low beams were on, I couldn't see in front of me. Facing a wall the beam wouldn't go high enough to get above a wheelbarrow tire. Obviously, Skip didn't test it before giving my car back, even though having it for almost a week. I called & took it back. He adjusted it. Again, it wasn't tested because nothing changed. I took it back again. I asked if he could have gotten the wrong assembly. Skip said they plugged in, they fit, he adjusted them as high as they would go - nothing more he could do. It appears Auto Works didn't use the original factory headlights and never tested them to be sure they worked properly. So, I lost the money for the repair and I still can't drive at night - unless I use "high beams". Ticket ??
I’ve had nothing but a great experience with Mr Freeman! He takes care of all my automotive needs! Never have had a problem! And also bought a great set of tires at an unbelievable price! So thanks Auto Works ???? Keep up the good work!!
Skip is my favorite mechanic ever. I fully trust him to work on all my vehicles. He is fast, dependable, and very friendly. I highly recommend Auto Works. Also, I got a great deal on a new pair of tires. :)
Skip is our mechanic for 20+years now.
He is honest and loyal always getting us back on the road fast.
It truly saddened me to read the reviews.
Yea, he has a temper just as we all do.
He is human. That is not against the law. Until you've walked in this man shoes you have no right to judge him.
It's not his job to make you feel warm & fuzzy.
Skip and Johnny are exceptionally talented mechanics taking pride in their craftsmanship.
I will stand under oath any day as a personal or business reference.
Auto Works we appreciate you!
Do not take your vehicle here unless you want them to ruin it!!! My son brought his audi in for an oil leak fix and they charged him over $1000 and then was still leaking. Took it back and they said they fixed it. A week later the engine locked up. We've had two certified mechanics Tell us the work that he did was the cause. Skip cussed my teenage son out. Now we will be filing a lawsuit. I just tried to speak to him again And see if he could help resolve the problem And he said the car was a piece of junk, and that he just tried to help. He didn't know what he was doing. He just took my son's money. There will be consequences.
The best mechanic shop in town! Excellent service, great price, and fantastic work. I highly recommend this place for anyone in need of automotive repairs.
Half ass Fixed my tuck that a .mouse chewed up the wiring and took it back for codes. Said it was fixed. I didn't drive two miles and they were back on. Said I never told them to check the dash, i did twice.now have to fight insurance to find someone else to finish fixing it.
Just completely unprofessional charged me $300 for nothing and proceeded to give me an attitude when I ask why it was so high I will Rather take trip to hell then take a car to them waste of my time and money
Skip was recommended to me by my landlord 11 year ago and said this man will take care of your car not to worry and he did just that ,so I to recommend him , I didn't need a battery just needed charging, and my transmission issues ,so go by if you need a quote on repairs he's got ya
Very disappointed to have them and 3 other places try charging me 3 to 400$ MORE than what my part actually cost. This place wants to charge 100$ in labor, then 900$ for the part that's only $527 before tax at O'Reilly's. You, Express & Hyundai (along with others who do this) should be ashamed.
I'm taking my car there from now on so I need say no more. Friendly people. Really try no not try make sure you get your car fixed right . Thanks Mr Skip and Mr Johny .
Skip Freeman is by far the best in the business. Honest and dependable as well as accurate. One stop and he'll have you back on the road in no time. No need for several opinions or estimates.
I don't know how this guy is a mechanic a simple fix turned into me having to put a new motor in my truck he said because it was his fault he would put the new motor in but would not pay for it this guy is stupid I'll go have my work done at the dealership from now on
My family and I were headed home from vacation when something happened to our truck which was hauling the camper. We ended up staying at Lakeside Landing for the night. Auto works got us in the next day and got the truck fixed for us. Everyone was so nice and helpful. They did a wonderful job.
I trust Skip, and think he does good work. But, he is difficult to communicate with.
You need to be patient when talking with him, because he just cannot focus on what you're saying. It can be very frustrating
