This was the best towing service I have ever experienced. They were very friendly and professional. Quick but efficient service for a great reasonable price. Communicated entirely from start to finish. Highly recommend to anyone who needs good quality service.
They were great! Had a dead battery due to extreme cold , and they came out within 20 minutes! Very professional, nice, and prompt! We pray we won’t need them again🙏🏾, but will definitely reach out if we do ☺️ thank yall for your help!
I had a pickup truck with two flat front tires and the motor would not start. Because of the multiple issues with the truck, I wasn't sure if any wrecker service would be interested in helping me get the truck home. I called Lisa & Terry and explained my predicament to them. In less than five minutes they were on their way to assist me! The whole process was very smooth, quick, and professionally completed! I saved the phone number of "South Calera Towing" in my phone directory, because I will call them first, if I need any type of wrecker service in the future! Great folks and excellent service!! Ten stars: ☆☆☆☆☆☆☆☆☆☆
P.S. Happy "Marriage" Anniversary to Lisa & Terry! 41 years and going strong!! Wayne
Ridiculously expensive and unprofessional.
Response: You have the wrong customer, that was not my call or circumstance; however, your response further validates my experience. Maybe this is why I was treated so rudely. From a customer service perspective, EVERY customer deserves a fresh experience when they call your business.
They showed up very fast and helped me get out of a tough situation tonight. Very thankful for them and I’ll be using them for anything else I may need in the future!
Lisa and Terry Sims are absolutely the most professional team but also treat everyone with so much kindness. I hope I don't need them again anytime soon but definitely will not use anyone else.
Unfortunately, my car would not crank as I was preparing to go shopping. Within 15 minutes, Terry Sims of Calera Towing came to the rescue. I was able to go to Publix, but when I tried to leave my car battery would not start the cat. I called Calera Towing and agaim Terry jumped off my car at no charge.
Thank you, Terry Sims!
Terry and Lisa are very caring people. They helped me and my grandson tremendously. I would give them my highest recommendation for their service. All- round awesome people.
Recently had my car stolen at work. Luckily it was located n found n this towing company got my car. It was a terrible headache due to the different counties n law enforcement involved. However, the best part n yes u read that correctly. Was meeting the workers of this company. They went above n beyond to help me. Understanding n considerate. Keep me in touch every step of the way. Help me get to the right person to have my car released. N also helped me figure out why it wasn’t starting. To some that may not be a lot. But to a woman in her 40’s n had all this going on,I was overwhelmed. But every time I seemed to speak with them they always made me feel better. N that is a lot in my book! HANDS DOWN THE BEST COMPANY EVER! Also picked my car up from Lisa today! I must say she is one of those angels 😇 god places on one of those troubled roads to help soothe the way back home❤️ Thank you to the trooper n South Calera Towing! Made this nightmare so much bearable to go through! Recommend to EVERYONE!!! US THESES AMAZING PEOPLE!❤️💯
Today my husband had the accident he waited almost 3 hours for a tow truck when a State Trooper came by and at that point the state trooper called Mr Terry Sims from South Calera Towing he was very nice and polite and got here very quickly and got my husband out and my car out of the ditch he was very very polite and professional if I ever need a tow truck again or a tow truck driver I will be calling Mr Terry Sims of South Calera Towing again thank you very much Mr Terry Sims for your assistance and courtesy in our time of need
Great service the owners answered the phone and told me 35 minutes and they were there in 20 very fast friendly service very reasonable price. 2 other companies I tried took 15 mins for a technician to call back and then I was told it would be over an hour to get to me.
Professional, caring, quick! He and his wife were very nice. They even saved us a little money. They arrived less than 45 mins and got the job done less than 15 mins. Awesome people and towing company.
Today I experienced a horrifying situation where my car almost flipped over by the railroad tracks in Calera. Terry Sims with South Calera Towing was fast, friendly, and dependable. He was able to access the situation in a timely manner and pulled my car out with no scratches or dents. If you need a Tow, PLEASE CALL SOUTH CALERA TOWING & ASK FOR TERRY SIMS….
Great service from start to finish! The driver arrived quickly, handled everything professionally, and even offered me a discount without me asking. Definitely going to call them again if I ever need a tow. Highly recommended!
Terry & Lisa were so sweet and were there in 20 minutes to help me get on the road. I was passing through and locked my keys in the car. I recommend them highly!
While traveling on our annual family vacation, we were involved in a serious accident when our vehicle was struck from behind, causing us to spin into the guardrails and resulting in a total loss of our car. In the midst of this frightening experience, we were truly blessed. God sent angels in the form of the incredible team from South Calera Towing. They went above and beyond with compassion and kindness to assist us during a very difficult time.
We are deeply grateful—thank you to God and to South Calera Towing for your extraordinary help and support.
I recently had an excellent experience with South Calera Towing. My truck broke down at a gas station, and I was in a difficult situation. The team at South Calera Towing responded promptly and professionally, providing outstanding service from start to finish.
Their customer service was top-notch, and they communicated clearly about the estimated arrival time and towing process. When they arrived, they handled my truck with great care and ensured it was safely transported to the repair shop. I was particularly impressed by their friendly and courteous demeanor, which made a stressful situation much more manageable.
Additionally, the pricing was fair and transparent, with no hidden fees or surprises. It’s clear that South Calera Towing is a family-owned business that truly values their customers. I highly recommend their services to anyone in need of reliable and efficient towing. Thank you, South Calera Towing, for turning a challenging day into a positive experience.
Terry and Lisa were wonderful and made us feel so welcomed. They are hands down the pinnacle example of southern hospitality. My family and I were driving our way down to Panama City Beach from Michigan on 04/22/2024. We got into a very bad fender bender, thank God everyone was fine and we were a bit shaken up about the experience. After having to deal with reporting to the sheriff's department as well as the insurance company, Terry swung by with his tow truck. First of all he wanted to ensure everyone was ok and safe. Second he allowed us to explain the problem to him and took the time to listen. Third he provided us with a solution to where the vehicle might be going, he saw how distressed we were and offered to take us to a car rental place. Mind you not every car rental place might have what you need, but with that in mind he rerouted to another rental place of our choice and with the guarantee of taking us as far as we needed to go to find the right vehicle. After taking us to the rental place, Terry and Lisa waited on us until we were done with paperwork just in case. He offered to lower our vehicle off the tow truck in order for us to grab all that we owned in it outside of our luggage for the the trip. The whole process from the accident up to the point of hopping back onto the road to drive to Florida took no more than an hour and a half. We are so blessed to have walked away from our accident and complete our journey to Florida, and how smooth the process went from the sheriff that helped us, my insurance company, and most of all Terry and Lisa who helped us the rest of the way. If I could give them more stars, I would. Thank so very much for being who you are and God bless.
Very professional. I was in a major wreck and was not from Alabama. They picked me up and took me to my car to retrieve my phone and suitcase. I was stuck with no ride and they gave me a ride to a local hotel and made sure I was able to get a room. Very generous of their time and services. Thank you!!
I got into a car crash yesterday on the 4th of January where I was rear ended and they helped me tow my car, they were extremely nice and let me get my belongings out the car once they towed the car to a safer area. Once I got home I even forgot my friends keys in the car and called them and asked for help the very nice lady helped me find my keys and even brought them to the cvs for me on her own time. She then helped me get the rest of my items out the car the next day. Very great business and people. They were also extremely fast in assisting me the next day when I called them to get my items. 10/10 would give more stars if I could. Picture is of my car that they helped tow
We had a terrible accident on I-65 around Calera. 4 cars involved - 3 were totaled. Everyone was traumatized and in shock. Our granddaughter was with us. Our Bluelink service called law enforcement as well as roadside service. Terry and Lisa from South Calera Towing came immediately. They were very calming and efficient. Helped us gather all of our belongs and then gave us a ride to their office so a family member could pick us up. They walked us through the process of contacting our insurance company and made sure we had everything out of the car before we left. Such nice people. Just what you need in that situation. Thank you Terry and Lisa.
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