This rating is based on customer reviews, inventory size, pricing, and service quality
Reviewers of PREMIER AUTO in Semmes, AL report polarized experiences. Many highlight low, fair pricing, helpful staff, and a solid selection of used parts and engines. Others cite serious issues: sudden price changes on arrival, rude or unresponsive front-desk interactions, incorrect or weak engines/transmissions, slow callbacks/part pulls, and warranty concerns. Inventory variety seems good; yard organization and ease of finding parts are unclear. Wait times vary. Overall: 73/100—good value, but customer service volatility and quality control are common complaints.
What clients say about PREMIER AUTO in Semmes (AL)
Whatever you do, do not deal with this individual on any kind of transaction.I needed some heads for a motor he told me they was going to be five hundred dollars because I didn't show up the day that he asked that I told him I would.I showed up the next morning and he went from 500 a head to 750 a head he is a con artist and a ripoff.Please listen to me.Good, go somewhere else to get your parts.Because they do not do what they say.They're going to do and they change the price whenever they want to.I repeat, do not do business with this.Individual or this business i bought a motor and it lasted.Not even ninety days.Do not I repeat.Do not do not do not do not do not do not get any parts or anything from this business.You will be sorry No it was not a week I was n Florida came back it was to late on that Thursday it was 24 hours it was that Friday morning when u told me that it's bulls..... again I say don't deal with this company pleas don't buy so many of my friend have been scammed by this company "DO NOT BUY"
Very honest upfront prices. Eddie cannot be beat. I have made him my go to for reliable parts and prices. Excellent business man. Personalized service. And I’m picky!
This place has good prices and exceptionally used parts.The staff was also friendly and knowledgeable about the parts I inquired. I highly recommend this place to all my family, friends, and anyone looking to purchase auto parts.
He Did My Boy Keith Fox Wrong!!!! He bad for business!!!! He will lie to you tell you one price then when you get there he will give you a higher price!!!
My husband contacted this business about some heads for a motor after driving 2 hours to get there. Once you get there, they inform him that the prize had went up $250 more ahead. Because he didn't come the day before. When we was out of town on vacation, the owner is a con artist. He don't keep his word. So whatever you do, do not deal with this business. You will be sorry.
And the people are not very courteous at all. I repeat, do not deal with this company.Ever find someone else to deal with someone that has class and care about the people that they are dealing with.I repeat, do not deal with this business
Unbelievably incompetent. Sold me an engine that I was assured had good compression and “ran well” before being pulled. After installation immediately realized that cylinder one was dead and that the other 3 had barely enough compression to run. Obviously they didn’t test it before pulling it or they did and sold it knowingly having bad compression. Either way they are liars or totally incompetent at best. After calling to discuss the issue with the owner he told me he would call me back, but after waiting 20 minutes I had to call back to get an explanation. I was disregarded and the owner said I was pissing him off with my “accusations”. Avoid this joke of a business at all cost.
The Lady was extremely rude and asking the same question after I had answered it multiple times then she continued to hang up the phone. I’m not sure if the business is good in any way but they need some new front desk staff that will work with people instead of hanging up
I called there for a part and the lady was very rude to me said she would call me back when the part got pulled and never called back I went down there to see about the part 5 hours later and she would not even get up and find out if the part was ready or not all she would say is “that’s not I told you. I told you I would call you when it got pulled” here it is a day later and still has not called me back
Owner was very helpful!
Helped me find and get parts I needed to replace on my car after a car accident. Very fair prices.
Also, this is a black owned business.
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