This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Auto 80 West Used Parts in Demopolis, AL lands a mixed, polarized 66/100. Strengths: many cite friendly, helpful staff, fair-to-good prices, and a broad selection with parts pulled to order; some had items ready on arrival and saved money. Weak points are significant: repeated communication issues (phones/emails unanswered), inconsistent inventory info, long waits for parts, quality concerns with wrong/defective transmissions, and complaints about rudeness. Pricing feels uneven, and a strict store-credit return policy frustrates buyers. Yard organization is unclear.
What clients say about Auto 80 West Used Parts in Demopolis (AL)
This place needs to be shut down permanently I order a transmission from them it was no good they replaced it with another one it was no good after words exchange they wrote me a check that was no good
I don't think they want anyone's business. They don't answer the phone or email requests for parts. I tried to contact them both ways with no response. Tried calling at several different times on 2 separate days. No answer. Sent a form request (from their website) to verify stock of a part showing in their inventory. No response. Are they still in business?? I'm not driving 50 miles to find out.
Do Not give this guy your business. He refused to sale me a tire . He was very rude , mean and absolutely disgusting. He refused to sale me a tire then threaten to call the cops on me.
I bought a part Tuesday and it didn't work went to take it back Wednesday morning they don't do refund who ever heard of store credit at a junk yard this place must really need business where they couldn't refund 80.00 bad business good luck I hope you get alot with that 80.00 buck
I ordered my transmission from them an turned out they gave me the wrong one . So I called an asked for .y money back they said no that right one was on they way an it would be here on Monday so Monday came i called them they told me they would call me wen the truck came in so no call back . Tuesday a.m they call asking me to send a pictureof the transmission in my car sent an they would call me back an let me kno if it was the right one so I waited on that call neva got it so I decided to call them back just to get it will be in Thursday. After paying 860 for a transmission I cant get but they want your money
VERY RUDE !! I paid for a wiring harness almost 3 weeks ago and every time I call he says that someone is taking it off for me. I called again today twice because he said he would be ready by 12 so I called before going and he got very rude with me about how he's doing things at his own pace and he will get to me when he can, then he told me I could come get money back and find someone else to buy one from . I will be doing so and I will be getting in contact with someone to have it SHUT DOWN !
The staff were very courteous and helpful. I called ahead and they found the part I needed and had it waiting for me when I arrived. I saved a bundle by going to Auto 80 West Used Parts.
Website
