This rating is based on customer reviews, inventory size, pricing, and service quality
Mote's Body Works Inc-Wrecker in Geneva, AL shows largely positive sentiment: reviewers praise excellent, like-new bodywork, top-notch collision repair, and a friendly family team. However, some note longer wait times, staffing shortages, and spotty communication/updates; one strongly negative review cites rude service and refusal to work on an older vehicle, making experiences somewhat inconsistent. Pricing, parts inventory, yard organization, and ease of finding parts aren’t covered in these reviews, so clarity there is limited. Overall score: 86/100.
What clients say about Mote's Body Works Inc-Wrecker in Geneva (AL)
Was polite over the phone said they could fix what I needed done but went and got the car loaded and brought all the way up there cuz they were supposed to be a good place but when I got there no one seemed to want to talk to me they didn't even ask what I needed done just told me the vehicle was a total loss because it was over 10 years old and wasn't worth fixing never spoke to me or evaluated the vehicle just went straight to being rude and didnt want to touch the vehicle
We had an appointment for a Jeep to be worked on June 6th and we actually dropped off the Jeep 3 weeks early so that it could possibly be worked in. It was actually a week after our appointment time when our jeep was done but keep in mind he did say that he was down a worker and has been super busy lately. I never did to get a call or update during the waiting period which is my only negative from the experience. They did call me to say that it was done.
Had my car brought here for collision repair. I recieved top notch service and my car looks better than it did before the collision! I definitely recommend
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