This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Duke's Alternator Shop in Rainsville, AL scores about 93/100: sentiment is strongly positive. Customers praise deep expertise, courteous, family-run service, and fair pricing; many report same-day fixes or quick turnaround on alternators and starters (including tractors) and honest diagnostics, sometimes even free checks. Common knocks: inconsistent wait times/communication, with a few serious delays during a move and jobs left untouched. No real info on inventory variety, yard organization, or ease of finding parts—this is a repair/rebuild shop, not a junkyard.
I understand the situation of having to move buildings and being behind and I have tried to be understanding the best I could. I dropped my starter off for a 1954 dodge that is hard to replace a year ago this month and I can’t even get them to answer the phone and get my starter. I wish they gave me the option of pick up before moving. I was even patient before that considering they didn’t move until April/may and I dropped off in August. If there is someone that can help me get my starter or that knows them I’m out of patience.
Very good service. He had my alternator fixed the same day. He knows his stuff and I highly recommend. Honest and alot cheaper than buying a new alternator.
Busy, small shop that has been around a while. Second generation alternator and starter mechanic that knows his stuff. Very busy most of the time so it may take a minute to get it fixed, but worth the wait.
I dropped off my alternator Monday morning at 8:30 AM. Called back Wednesday afternoon. Was told he should be able to check it the next morning. Went back the following Monday afternoon about 3 PM. He hadn’t even touched it. It was still in the floor where I left it a week earlier.
Mike. Is very good at repairing alternatives or starters, and has been doing just that for many years. If you go there once. You'll find yourself there the next time you need Dukes service. Always with a smile and a kind word. He knows his stuff and fair prices
Mike does great work rebuilding alternators! This is the third time ive put one on my car..i tend to forget he works on them...maybe if id thought of him the first time I wouldn't be on my 3rd alternator. Lol Do Not Forget !! Thanks Mike
Fair and friendly. This reminds me of a place back in the 70 and 80 and when I say that I mean by there honestly. I would highly recommend because he is trustworthy and willing to do you right. Dukes Alternator is top notch in my book.
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