This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback, Phillip's Towing & Recovery LLC in Ozark, AL scores 92/100. Sentiment is strongly positive: fast response, capable heavy-duty recoveries, and friendly, professional staff (office included). Many note fair pricing and clear communication; parts were found for some, though info on yard organization or inventory breadth is limited. Complaints are rare but mention delays or occasional no-shows. Overall, a dependable choice for towing and roadside help, with minor consistency gaps to watch.
A very helpful tow company in Ozark. When they did not have anyone in my area to come change a flat tire, they located someone who was close by to come do it instead. Good service.
These guys are great! They got out to me in about 15 minutes and worked to get my car up a massive hill as best they could. He talked me through what he was going to do and gave me the options of what I could do once it was out. He was quick to answer all my questions and advise me on my next steps. Very nice guys and they did a wonderful job! Thank you!
Scotty took care of me! I wrecked my car down the road from my house and just charged me recovery. He was super nice and honest. It was nice and quick and cost 150$.
I am typing this review while parked in the entrance to the Phillip's towing company with my emergency lights on. I caught a flat tire a little ways away from the company, less than an hour ago (I had a spare, but no tire rod or jack). The people here came to the side of the road, helped me to move my car in the front of their building, and changed my tire to the spare & put air into it for FREE ! they helped me out just out of the kindness of their hearts & I am so THANKFUL to them !! I recommend them for anyone in this area & I will bring them any business I may have in the future!
Phillip's was quick and reliable got me unstuck in less than 30 minutes and the driver and helper where very professional and nice and mrs Christa in the office was very professional I would recommend PHILLIP'S TOWING TO ANYONE AND WILL BE USING THEM WHEN I NEED THEM AND LETTING MY COMPANY KNOW ABOUT THEM
THANK YOU PHILLIPS TOWING
I just want to say thank you so much for what you did for my husband and I this morning. We were sitting in our semi in the parking lot at Andy's diner in ozark with the hood open. An older gentleman pulled up next to us and asked my husband if he needed help. My husband explained what was going on and he made a phone call. 2 very nice young men showed up and went out of there way to help us. and within a couple of hours we were fixed and trucking back down the big road. Thank you again for all your help. God bless you !!
Nice people to do not work with, after they accept call and agreed to come, they did not show up and did not answered your calls, then hours later calling back saying thay have more important call to respond than yours
Had to have my F350 towed from Ozark to Wetumpka
The people at Phillip's were nice and friendly and handled the job professionally. Great group of people would recommend to anyone needing towing or recovery services. Thank you again!!
Only towing company I know of that can handle virtually any type of recovery job, stuck after drinking too many beers and hitting the ditch? They’ll come get you’re ride out; hydroplane turned dukes of hazard, now your ride is 10’ in a tree or on your neighbors roof? They’re equipped for that; airplane run outta fuel and you had to land on the highway? Yep, they’ll be your Red Bull, and get your wings back; Playing in the river on your Jeep, and suddenly you find a deep channel that turned your toy into a submarine? You guessed it, they got ya covered. But seriously, they’ll be one of the only towing companies to stop to see if you need assistance, or need a ride if they see you on the side of the road, and they’ll treat you as if they’ve known you since you were knee high to a grasshopper. Point is, you now know there’s not a single reason to call anyone else if you need any kind of assistance with your vehicle, from broke down, crashed, dead battery, outta gas because of that broke gas gauge, or even need some mobile buildings moved, they got you covered, give them a call, and you’ll be greeted by someone friendly and eager to help. ????
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