This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback for Andrews Auto Salvage LLC in Ozark, AL, sentiment is largely positive: friendly, helpful, professional staff, fair pricing, quick pickups and next-day shipping, plus help sourcing parts when inventory is thin. Many find it easy to work with. Weak spots include pricing inconsistencies at pickup and difficulty reaching staff, suggesting uneven responsiveness. Yard organization isn’t described. Sample here is limited. Overall score: 82/100.
I have ordered a part for my car by phone, and all I can share is how shocked I am of how wonderful of an experience it was. Linda, thank you! She helped me out with the price without asking, and shipped the part the next day. The part was a few pounds over what we expected and she covered it. Customer service was beyond stellar, and you rarely see this anymore. I have never been there, but after this experience I’ll be more than happy to shop with them again. She was professional, funny, and easy to talk to. Best wishes!
Exclusively where I shop FIRST for all parts on my operation.
Family owned and operated, deep connections to find the part if not on the yard.
I never hesitate to recommend the Andrews family in this business to everyone. More often than not, I’ll pull a part and have Mr. Andrews suggest another part that goes with it, he’ll throw it in, on the house. Doesn’t get more American than these folks. By the way, currently two of their sons are serving in our great US Army. Go see ‘em!
Do not do business with this place quoted one price yesterday then when I came today to get the part wanted to go up on the price once I was there they are crooked as they come
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