What clients say about L&P Towing and Recovery LLC in North Rock Springs (WY)
My wife and I were moving from Utah to Colorado and our car broke down an hour away from our destination at Rock Spring. An officer called L & P towing and they immediately came to help even though it was out of their jurisdiction an hour away.
2 trucks came, one for our vehicle and another for my wife and me. The owner was understanding of our situation and helped us find the next steps to our situation with telling us rentals companies, mechanics in the area, and working with us until we could find a solution with our car.
The owner even helped us with forgetting medication in our vehicle. He went out of his way to get the medication and deliver it to our hotel where we were staying.
With my job working around a lot of tow companies, without a doubt in my opinion L&P towing is not just the best towing company but really saved us.
Don't hire for small jobs. They expect free money for work not done with a two hour minimum charge. Ontop of that they don't warn you about the cost while they are there. And demand payment before dropping the car leaving you no choice. So they like to take advantage of people panicking and stressing out to to not think about the cost. Side note based on their replies to other reviews they pick and choice when they charge the minimum. So hope they dont chose to screw you over. You guys are the apart of the problem with keeping poor people poor. What money someone could have to fix a vehicle goes into the just moving a vehicle and potentially risking them not being able to get to and from work while also trying to get kids from school or groceries for the kids. Wish I can demand money for services not provided
These guys were some of the most helpful and friendly crews we have run across. I would gladly recommend them to anyone that needs assistance on the road.
I lost a tire on my truck towing a 42 ft trailer. L&P towing was there very quick and went above and beyond to help me. I am so full of gratitude for Troy and his crew for their kindness, professionalism and commitment to ensure we were safe and sound. Thank you ????
OMG! Larry was my hero 2 times!!!!! I broke down on the side of I-80 in the middle of no man’s land. He came at 11:00 pm and towed me and my Toy Poodle (JoJo) to Little America because they have a garage there. I stayed the night in the car until they opened the next morning. Come to find out they couldn’t help me. I called him at 8:30 am the next morning (woke him up) and asked him to tow me to the Toyota dealership in Rock Springs. He said it would be about 2 hrs but he was there within the hour. We chatted to whole way there. He is very polite and friendly!! I just wanted to express my deepest thankfulness for his GREAT SERVICE!
Thank you L&P Towing and Recovery LLC
Never have I been so lucky as to have these awesome gentlemen tow my R/V AND trailer with jeep! I had been arrested at mile marker 76 due to a roach on the floor of my R/V did the whole jail thing for 9 days my dogs 11 days. These guys not only picked me up from jail but they allowed me to work off my debt to them I want to that this is the #1 tow company in the United States of America hands down #1 I am so appreciative of these gentlemen.
On my cross-country move, my car broke down on the highway while towing a trailer. The L&P guys showed up in about 30 minutes with a tow truck and regular truck for the trailer. Super friendly and helpful, they really helped me out and took care of me during that low point. When I got dropped off at a hotel, they even helped me load my bags onto a cart to wheel in. I wish these guys were near where I live, so I could call them anytime I needed help!
The owner, Troy is simply one of the best humans.
We had a surprise breakdown. He scooped our tractor and hazmat trailer quickly, thoroughly, and safely.
Then, the two truck stops we wanted to stage at couldn't help us. So? Troy put us up in his yard.
BUT THEN! He offered us snacks, and *supplies for our truck*, AND USE OF HIS PERSONAL VEHICLE.
Further, he did it all with impeccable heart, professionalism, and a giant smile.
He almost made us glad to have a breakdown.
If you need help and you *don't* use L&P Towing and Recovery, you are doing it at your own peril. Do yourself a favor and save their number in your phone.
Their drivers race through the reliance trailer court. Manager told the sheriff they have expedite permission by the highway patrol. They use their red & blue lights to run drivers off road. HP said NO to both
There were about 10-15 trucks stuck on I-80 eastbound near point of rocks, wy due to an accident up ahead. Stuck due to traffic, ice/slush caused it a bit difficult to get out. This towing service came out soon as the road ahead cleared and started pulling everyone out without saying a word or giving a price quote for the pull out. Gave our truck a tug(took less than 15 minutes total) and charged $1500(along with every other truck they so much as touched). This is one of those companies that is buddy-buddy with the local highway patrol and set ridiculous rates that you can't even bargain with because you have no choice. Preying on the unfortunate is a crazy business..
Their rate is $1500 an hour 2 hour minimum according to them, use at your own risk or if your insurance is covering your bill.
These guys are awesome!
They were quick getting to our location, knew what they were doing & was able to get our tankers to a safe place on the interstate without hesitation.
Thank you!!!
My medium duty (2.5 ton) truck experienced catastrophic engine failure on the highway.
While other tow companies were saying they were unable to help until the next day, or later, Troy was willing and able to head out quickly. He arrived within a very reasonable time frame, and swiftly and professionally got me and my rig safely off the highway. He was willing to work with us on the price, and even suggested several nearby options for repair shops.
For the first time, requiring a tow has left me with a positive feeling.
My brothers tow rig blew its engine just outside of Rock City. These guys showed up in the middle of the night and towed the rig and trailer. Super nice and kind folks!
If I could give them 10 stars. Our 1957 deuce and a half truck broke down on the side of the interstate around 7pm, after hours for most companies. Troy was on his way to us almost immediately, did a great job and charged us an incredibly reasonable fee! He even offered to help us find a place to store it until we could get a plan figured out to get it repaired. So grateful for all the help.
I rolled my truck due to a front steer tire blowing out just east of Rock Springs Wy. The crew arrived within 15 minutes of the state patrol notification. They went right to work . Found my phone and brought it to me. Cleaned up everything and hauled my truck back to their lot .I went to get the truck 2 days later all my stuff was intact. They have great communication all along the way. These are the guys you need and I recommend them. Kindness they showed and professionalism was so appreciated in the scary situation.
Flipped a truck on interstate, they showed up very professional very understanding in a terrible situation. Got the truck out of the highway and cleaned everything up with no Hassel. I am tough to please and I would call these guy for anything. Gotta be the best in the towing and recovery business I have every seen. Thank you for making a bad situation easy to get thru. Prayers to all the guys who helped.
Do do not use these people they charged my relatives $34,320 dollars to tow a truck charging him 25 cents per pound times 80,000 to haul it then 10 cents per pound times 80,000 for traffic control and 4 cents per pound times 80,000 for there labors to be there then ad there administration fee which was 10% of the bill $3,120 so save your money and call someone else because there total came out to $34,320
These guys are crooks, charging someone $34,000 for a tow. Like are you serious? Do you not understand the reason the world goes around is because truck drivers? Karma will come for ya. ??♂️
These people are unreal if you can even call them people! Our truck jackknifed in WY 30 miles away from Rock Springs WY. We called our own towing priced @ $500 per hour. While they were on their way, somehow these crooks showed up stating that cop called them out. Their price was supposed to be $800 per hour, whatever no big deal right? I wanted my driver to be off the road ASAP. So what they did they hooked my driver up to their tow truck, he sat on the road for hours waiting for them to come back, at the end of the day they called me stating that we owe them $13,500 for their services. Supposednly they charge per LBS also, which is unheard off! ARE YOU OUT OF YOUR MIND? they ended up towing my driver to their yard and ripped us off 13.5K! DO NOT USE! THEY ARE CROOKS!
THEY ALSO GO BY CLARK BROTHERS ENTERPRISE AND
B&T TOWING AND RECOVERY & SWEETWATER TOWING AND RECOVERY! DONT BELIVE ME? CHECK SECRETARY OF STATE BUSINESS SEARCH!
ALL SAME COMPANY HIDING UNDER DIFFERENT LLCS AND DBA's. BEWARE AND BE CAREFUL!
These guys showed up like angles from the heavens and got me out of a bad situation to make it home in time to witness the birth of my child. I'll forever in their debt.
Great guy! Was quick and fair on his pricing. I broke down outside of rock springs and he was 15 min away. Took care of my car as its a little low. Highly recommend!
These guys are excellent.. them and google maps are potential life savers. Highly recommend. They came to way out of no where and took risks to get me out. Soo greatful. Troy and Dylan are heroes.. even worked with me when i was a little short on payment.
Also came thru for me much sooner than exoected!
Bless.
Unfortunately these guys were called to clean up my brothers fatal crash. They took everything including his cell phone to the dump without contacting any of the family, highway patrol or the corners office. I wish I could give them 0 stars because there actually worse than that. When I called to try to figure out where his belongings were they had no remorse in what they had done. They were not sincere in any way. My brother is now gone and unfortunately we can never recover the pictures he had or any of the priceless bloggings he had in the car with him.
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