Huge thanks to driver Austin for his incredible professionalism! I was in a tough situation—my truck was stuck, and he came to help. He carefully assessed the situation and skillfully adjusted the trailer since my truck wasn’t positioned straight. When I suggested turning around in a nearby parking lot, he didn’t just agree—he first went to check the road conditions, considering the winter weather and heavy snow.
After that, he cleared the way, got behind the wheel of my truck, and flawlessly backed up, making a perfect turnaround without a single slip. I was truly impressed by his skills—without a doubt, he is one of the most professional drivers I’ve ever seen! Thanks to his expertise and thoughtful approach, we saved a lot of time and money.
A huge thank you, Austin! If you ever need a driver who truly knows his job, he’s the one!
I got locked out of my semi kenworth T-680 in Green River, Wyoming with my dog inside. They told me about an hour and came within 30 minutes. Unlocked and opened the doors! Very affordable rates!! Thanks very much Stauffers!!
Broke down on the side of the road on the US six in utah heading to Colorado had a good experience with this company as a company driver Tyler was very professional. He gave us a ride to our hotel after dropping our truck off at the Kenworth dealership. My wife and I even left my wallet inside of his wrecker and he was generous enough to bring it back, even though his job was done! Hopefully I don’t ever get stuck in this area again, but if I do, I would recommend this company and I would recommend Tyler and the gentleman that he was training. Both of them very professional, and friendly. Thanks for my wallet once again man if you ever read this, we would’ve been stuck out side at 1:32 AM And not able to check into our hotel with out it!
I broke down on I 80 in Evanston Wy called Stauffers towing they show up within and hour. Tyler did a great job. Didn't tare anything up was very careful will definitely recommend them and use them again if needed thanks Tyler great job
I was stuck in the middle of nowhere, about 10mi off I80 near Rawlins, WY. AAA said StateFarm both said they couldn’t help. Shops I called in Rawlins had no trucks. I am so so grateful that you all could! Brendan Madia arrived just when you said he would. My dog was a little worried about getting in the truck, but he immediately loved Brendan and decided he was the safest part of the truck. I could never have hoped for such an outcome, but it really made my day! Many many thanks to your company and Brendan. I still woulda been sitting out there if it weren’t for you all!
Top notch company, I got my kenworth stuck and called them for a winch out. The girls that answered the phone were nice to talk to and said they had a truck available. They came right out as promised and got to me quick. Jason and Levi didn't hesitate on getting to work and had me out in no time. Was great to see guys that know what they're doing and can quickly assess the situation and know what is needed to get the job done instead over complicating things. As a driver that goes through wyoming nightly I wont hesitate to call them for any towing/recovery service if/when i ever need it.
Anyone having doubts about their positive reviews feel free to look my name up on fb and you'll see this is a real review.
Quick and responsive service. DJ showed up in about 15 minutes and helped us put on our spare tire after our previous one popped from I-80 debris. The spare ended up being low on air and he went above and beyond by escorting us a couple miles back to Little America where he also aided us in filling the tire. Got us back on the road in less than 30 minutes.
Thanks again DJ!
Great customer service and an awesome tow truck driver, shout out to Joseph. Thank you for all the help. If your ever in a jam I definitely recommend!!
Jim (I think that was his name) came up Cokeville, Wyoming a couple days ago and towed me to Rock Springs. He was nice, courteous, and professional. We got to the dealership right as they closed, so Jim gave me a ride to a hotel in the area. First time needing a wrecker, and it was a great experience!
I made the mistake of taking my gps advice to get off I 80 near Rock Springs for a few miles to avoid an accident. I got my semi stuck in the snow and, had to be winched out and, towed back to the highway. I couldn’t have asked for a more professional and, competent response. Thank you Stauffer’s.
One of the worest company in the USA. They perform bad customers service with no good quality of work. The don't know the proper customer service. They charge what ever they want. There is no proper cost for their service.
Only 4 stars because I don't know about the financial side of things. However the heavy wrecker guys were a huge help! They were patient and really went out of their way to help out. I definitely appreciate them and their help getting my broke truck onto the trailer so i can haul it out of here.
Brent was friendly and on top of the situation and his performance and professionalism was amazing I would give him a 10 if I could...Thanks again Brent
Awsome business. They where a life saver for us today. If you have semis running and break down in rock springs or surrounding area they should be the first place you call.5 stars all day
I dont remember what yard the wrecker came out if. The service was fast and professional and the price was very reasonable. I will be using them again if I ever need a heavy wrecker again in this area.
Complete Rip-off! Stauffer’s Towing pulled the truck 10 ft up the hill, just by hooking up to a front axle, which actually took them 15 min . Our truck had line blocked in front of him, uphill on a Icy road, so had to stop and had problems moving up after the complete stop. They demanded 1800$ as a minimum charge and said that the rates are set by Wyoming Highway Patrol , what is complete BS. This is regular predatory practice by HD towing companies. If you check their feedback on Google for their UT location , you will see that they probably paying someone to fake their rating, I have hard time believing in 4.9 stars Towing Company rating from over 1000 satisfied customers ;)
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