First off fix your Google address so people do not go to
your house and have to deal with your rudeness!! ITS AN EASY FIX
My husband was in a fatal motorcycle crash and this was the towing company who picked what was left of the motorcycle up ! When I called to see if they had his cell phone or anything that was on the bike I was told by a very very very rude lady ( that is being nice) they had no personal items of my husbands just the bike only. I ended up having to go sign to release the bike to the insurance company and took pictures of the motorcycle and am very glad I did . I know what my husband kept in his bags and the bags were destroyed in the crash but for sure there was a tool bag and clothes and a couple other PERSONAL things . While standing there at the bike with the gentleman who works for the towing company I see his clothes and he mentioned the tool bag he dug it out of the rubble for me and in that bag were personal items, gloves and tools of my husbands that they left out there to be tossed with no regard that a family just lost their person and these items are of importance to them ! THOSE ARE PERSONAL ITEMS ! This company had no regard for any of the items ! I had to speak to this lady 3 times and she was completely rude to me during a very diffcult time no compassion no care that we lost a life in this and could give a crap about the importance of
PERSONAL ITEMS ! I didnt have a choice in who retrieved his bike but I will tell you if there is a need after this they would NOT be my choice ! i FEEL FOR ANYONE WHO HAS TO DEAL WITH THE LADY ANSWERING THE PHONE SHE IS JUST HORRIBLE!
Would give 10 stars if we could! Lee's Towing arrived in minutes and went above and beyond to help us out of an unfortunate situation. If you find yourself in the area and needing help, they should absolutely be your first call!
Truck broke down just outside of wheatland and my Hero Jake was able to tow us back into town at 8pm without any issue along with staying until we got a motel figured out.
Quick, affordable, friendly and professional service. Our truck was on the verge of loosing a wheel entirely. Not only did they tow it for repair but did it with diligence and was sure not to let it break off entirely saving us so much money on our repair bill.
To start off, these people are RUDE! Right out the gate when I called to find out where our vehicle was it was 4:02-4:03 PM and the lady that answered acted like I stole her puppy, just attitude and rude. By 4:30 PM I had somebody there to talk to them bout our vehicle that was towed by HPD. We weren’t told that they closed at 4, at all until my person got there. And NO! He wasn’t “scoping” out y’all’s house or anything else for that matter. We have our own two houses and our own vehicles. Just looking for our vehicle to see if he was in the right spot. We got that address off google. Change it if it’s not correct. We were told an OUTRAGEOUS price (700$) and were told we HAD to pay half the tow bill to get our stuff because she “didn’t want to be stuck with the vehicle”. Well don’t charge 10$ a mile and 80$ per day storage fee for a few hours and maybe. Just maybe we would have that vehicle off your hands. But NOW you’re stuck with it. And we got our stuff without paying a penny. Pretty pathetic we had to get law enforcement involved to get some stuff from our vehicle. Do better and maybe this would’ve gone smoother. And yes I worked for a tow company here in town and I know the prices for HPD hook up is 250-300$. I would’ve paid for that. But the other prices are outrageous. And go ahead and try and put me on blast in your response. It won’t go well. We got what we were wanting. Y’all got stuck with the vehicle.
I am so thankful for this towing company the owner took time out of his day just to take my car to Loveland, Colorado . I do have to say this is the best towing company in Wyoming. Courteous, kind, and respectful customer service. THANK YOU Lee's Towing.
Wonderful service! My husband and I were in a horrible place, stuck in the mud and they came out on a Saturday night to help us recover. The owner was so accommodating and mindful not to damage my vehicle during the recovery. Top notch customer service. If I ever am in need again I won’t hesitate to call. Thank you
Today, I had exceptional service from Lee's Towing! From getting help from Brianna in the office to Jake (the tow guy), everything was top-notch professional! Brianna helped me set up a tow while I was out of state. My friends met Jake at my property and they kept raving about how wonderful and professional he was! I had the privilege to speak with Jake to confirm details of the tow. He was friendly, professional, and thorough. In today's society where
good customer service is rare, Lee's Towing stands tall as a shining example of what every business should strive for!!! Awesome job, Lee's Towing!
Complete scam artists!! Do not use them for any tow services. There’s no customer service and tack on extra expenses without telling you. The man and women are very rude and will ignore your calls. After completing all the necessary paperwork they still do not stick to their word. Use any other complacent.
As you can see from others who are unhappy with their services, they are then attacked on here!! It shows the owners true colors.
Thank you to the staff that got the western express truck 11/25/2023 morning and thanks to the very patient employee that waited for the company to send payment. God bless y’all be safe thank you! Customer service was over the top!
After Dodge roadside assistance refused to help my daughter who's '23 Promaster van had broke down 70 miles away, Bob Ruwart Motors recommended Lee's. I called expecting to be told they were too busy (since Dodge told me they tried everyone & they were all unavailable). The lady was so understanding and helpful. She sent her brother out to pick up our daughter, her dog, & the van. He even dropped them at a local hotel. Thank you Lee's Towing for rescuing our daughter from the side of the road & shame on Dodge Ram for not caring about it's customers!
We called for a winch out. 22 degrees out and we were high-centered in a snowdrift in the middle of the road. After refusing our roadside assistance operators call, they did come out... but only after being dispatched by the local sheriffs office. For the winch out they charged us $500 out of pocket. The driver literally told us they "refuse roadside assistance calls because they don't pay enough" Both the woman who answered the phone AND the driver were VERY rude. The driver became way more polite after the car was (pretty easily) winched out of the snowdrift. But the entire experience was disappointing to say the least.
Awful, rude, nasty owner!!! Worst business owner I’ve dealt with…ever!
Go with someone else, anyone else, than this business.
Our daughter had this service called for her by HP after accident. Apparently people she dealt with initially were very nice but then owner entered the picture and promise to allow daughter & her husband to retrieve the month-old tires from her vehicle was retracted. When I called (husband & I still had vehicle titled in our names) to try to resolve, owner was so difficult: yelled, constantly interrupted me, called my daughter a liar; just very, very horrible person who should never be allowed to deal with customers!! I tried to talk reasonably to her to resolve situation but she’s obviously just a detestable person that thinks she can bully people whenever & however she wants.
P.S. told her I DO review businesses & would not be leaving favorable review on her; she told me she’d have her lawyer after me if I did…all truth here /1st amendment ma’am, so good luck with that…Like I said, a bully!!
Lee’s towing are a bunch of scam artists and should not be in business!! I got caught in a blizzard in Wheatland and slid off the road. The police showed up and called Lee’s. After being accused of DUI I was released and tried to claim my car from Lee’s!! It took 5 days of phone calls that started with a $2000 release fee to $5000!!!! My insurance handled it and my case was thrown out of court for false evidence!!! Essentially these people are horrible people that take advantage of people with no options!!! If you need to call a tow truck don’t call these people you might never get your car back!!!!!!!!!!!!!!!!!!!!!!!!!!
Pickup broke down on the side of the road while hauling a gooseneck trailer with a piece of equipment.. called these guys and they were there in 30 minutes! Both guys were super helpful and really nice! Even took us from Wheatland to Cheyenne so that we could get a rental & hotel. 10/10 these are the guys to call when you’re needing help!
Amazing service! These guys get things done. I was caught in a windy snow storm and was blown off the road into a deep ravine, Jeremy came promptly and made sure I was safe and warm. They were able to get me out faster than I thought. If you're ever in need of a tow in the Wheatland or surrounding areas, definitely call these guys.
Max was my driver and he got there fast, was smooth with his work, and got us out of there faster than I’ve had before. I can’t remember the other guy’s name that helped me, but he was a complete gentleman and let me back to my car to get the last of my things. They both kept great company to keep me calm with this being my first accident and they were honestly some very kind and caring men. Wouldn’t have wanted to work with anyone else.
I had stalled in the middle of an urgent trip to Denver with my child… it was incredibly hot, and I was incredibly stressed out. I was quoted 45 minutes to an hour for arrival of a tow, and Lee himself, arrived before the quoted time. He checked out my Tahoe really quick and gave us a lift back to Wheatland, to his family owned shop. Not only was he quick, he was an awesome driver(I loathe being a passenger)!! He and his family were amazing to my family, and even had a reasonable quote to fix my car. You’d be crazy not to hire this company for your mechanical and towing needs. The world can most certainly use more people like Lee, and his family! Great people, great timing, phenomenal service!!!!
Caught in a wind storm our camper flipped on its side and had to be towed off the road by Lee’s. Right off the bat the bill was higher than we could afford (and the trailer was totaled). We were told that we’d be allowed to come get our belongings at a later date since we were from out of state, but when we asked again as our friend rolled through town we were denied. And on top of that the daily cost of the camper sitting in their tow yard was outrageous and by the time our insurance (Covid-delayed) was able to get out there the fees were too high for them to consider paying.
We lost all of our belongings and are essentially out 30k (year old camper). It felt like extortion, like this towing company preys on people’s misfortune and hits you while you’re down.
Our company had a significant accident on I-25 close to Wheatland that involved only our tractor/trailer. Lee's towing was called by the highway patrol. Wyoming doesn't regulate the rates that these companies charge - and Lee's towing has some of the highest rates we've ever seen anywhere in the country. Since those rates are submitted through the state, there is very little you can do to get them down. Ultimately, our insurance settled for what was still a staggering amount, but less than there max rates. Maybe they would be good to work with on pre-negotiated terms. I will say the service they provided was good (i.e. they were able to clear our equipment effectively and efficiently), but the pricing felt like extortion.
Excellent service. Even though insurance took forever to get figured out Jeremy was ready to come pick our motorhome up right away. The next morning he had it diagnosed and fixed, and I was able to pay online and pick up after hours. Thanks for the tow!
This place is owned by some very strange people. They are who Platte County & the town of Wheatland, WY have contracted to tow vehicles for the police department and break downs on I-25. You are legally allowed to get your belongings out of your vehicle after a car-accident, but this company attempted to make me pay their bill (which was through the state of Wyoming) before I could have my belongings from my vehicle! They lied and I was forced to get the officer on the phone who was in charge of that police departments' towing & recovery division, and I placed him on speakphone and asked him if I was allowed to get into my car and have my belongings, which he vocalized. Only after this threat did Lee's Towing allow me to have my belongings. Watch out these people are rip-off artists and liars!
Bryant helped us with a flat tire. He was amazing! Not only did he change our flat for the spare but made sure we were safe getting to a nearby gas station to pump up our tires. He also gave some good advice about further steps to take and was overall very nice. Good experience.
Lee's towing is no joke, these folks have got it going on! If you need a tow truck Lee's Towing is the best I've ever dealt with. These folks are my hero's, quick response, got my 5th wheel trailer and my tow vehicle to the repair shop within an hour when AAA couldn't. I cannot thank them enough. Professional, courteous, they went way above and beyond! They can cover all your towing needs large or small! Give them your business, you will not be disappointed!
Jeremy and the boys at Lee's towing absolutely saved our vacation. We got caught in a wind storm lost our trailer as it flipped on its side in the road. They were on site within minutes even on new year's holiday to get the truck and trailer separated. They came back later in the night after wind backed off and righted the trailer with 3 snowmobiles inside. They flipped it without damage, saved our trailer. Saved our week. Thanks again for helping us continue down the road.
I had locked my keys in my car and I called early one morning to see how long it would take....they were there within 10 minutes and I was able to make it to work on time....They were amazing and really care for their customers. They were very quick and was very careful with my vehicle being sure not to scratch it. Thank You Lee's Towing Jeremy and Tiffany. Keep up the great work in our community.
Jeremy with Lee's Towing was absolutely amazing and a true professional! My family and I were almost to Glendo, WY when the right front tire blew on our RV. Unfortunately the blowout caused additional damage and we needed repairs from a mechanic. We were able to drive our tow vehicle to Glendo and stopped at a boat repair shop. They were able to provide the number for Glendo towing, which were very nice too.
Unfortunately they did not have a big enough rig to tow a 31ft. Class C Minnie Winnie. They provided the number for Lee's Towing and I'm so glad they did. We called Lee's and they were immediately able to provide assistance. Jeremy responded extremely quickly out of Wheatland and made every effort to try and fix the problem to save us from even having to tow our RV. Unfortunately we needed a mechanic, which amazingly Jeremy was able to organize in Wheatland. We were towed to the mechanic (Bobbie) and within a couple hours we were back on the road to the Black Hills of South Dakota. My family and I were so impressed by Jeremy and Lee's towing in general. If you are stuck in Wyoming along I-25 or any other area, I would highly recommend contacting Lee's Towing they will treat you right!
Lee’s towing was amazing! Late at night went out his way to give us a ride after we were stranded after an accident. He helped straighten everything out with our insurance company. I would highly recommend this company!
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