Shane is amazing tow truck driver!! Very friendly and helpful!! Sad I was the first blazer EV to get a tow! I know better. But it was still small miracle I didn’t have to wait long and great service !! Thank you!!
Will did an awesome job. Kept me in the loop on his ETA, more than willing to answer my questions and was knowledgeable. Very friendly, very safe and very accommodating. 10/10 recommend.
Driver was awesome! Showed me what was wrong, helped me get truck in gear and I was able to drive home. Went to the auto parts store, got what I needed and fixed the problem myself for $12.00. I'd give you 10 stars if I could.
I will recommend for anyone in WY area definitely best and best priced for sure. They stay behind they words and pricing and showed up quicker then promised!!!
Very fast response. Got a forklift out to the port of entry within 45 mins and got 2 pallets moved for us. Very fair price, great service. Will use them again anytime we’re in the area.
Cory arrived within 10 minutes after receiving my alert that they were on the way. Very helpful and pleasant. Would highly recommend their services. AAA sent Big Al’s and I am very glad.
I locked my keys in my car. The driver was very courteous and efficient. It only took him a couple of minutes and the keys were back in my hand! Thank you Big Al's towing!
My transmission went out in my car. Even though they were busy. David arrived when they say he would. Was very professional. He worked efficiently to get us on our way. We arrived home safely. I'm very glad they were there when I needed them. I would recommend them to everyone.
Very professional company as always, unfortunately for me, this is the second or third time I’ve had to use them but each and every time has been top-notch service. I can’t thank them enough for what they do. Will took special care of my car yet again! Thanks!!!
Big Al’s Towing is the best tow truck service I’ve ever had. Will, the driver, was professional and very personable. He had great humor and knew how to make light of the situation, which was very appreciated. I would highly recommend Big Al’s Towing to anyone in need of a tow truck.
I locked my keys in my rental car while in Cheyenne on a work trip and Enterprise contacted Big Al’s to help me with the lockout. Sam did a fantastic job and was quick, professional, and helpful. Highly recommend Big Al’s.
We were stranded and did not know what to do. So we googled tow companies and chose Big Al's towing. Dispatcher Allison was very professional and courteous. Truck operator Will arrived shortly and was extremely professional and helpful. Great personality.the overall experience far exceeded our expectations. The only reason I gave them 5 stars is because I couldn't give them 10.
We dealt with William at big Al's and he was super awesome!!! This is a really good tough job and is often overlooked as being first responders, but you really couldn't ask for a better guy than William. He was professional Curtis and had a great sense of humor I can't give our experience enough stars because 5 is not enough
We were stranded with a flat tire/blowout, on I-80 E and Will, from Big Al’s rescued us. Will was a blessing to us and arrived quickly, and put on our spare within minutes. He was exceptional, knowledgeable, and a Godsend!!
A HUGE shoutout to Big Al’s!!!
We are grateful for your service!!
TM
William, the driver/technician, was Johnny-on-the-spot responding to my call regarding a flat tire… very professional, very personable, helpful, and offered me additional guidance for my tires more generally. Cannot recommend William/Big Al’s services highly enough!
Badass company. Cory came ro the rescue of my truck not running for a tow to a local repair facility. He offered to try and get it to run and sure thing he got it to fire up. Not only saving me 300 on tow bill but also saving me in the hotel bill for the night. INCREDIBLE company, awesome job to Cory and the communication with the office everyone with big als top notch
Drew came to pick up my jeep wrangler. He knew how to put it in neutral, was extremely pleasant, and handled the task smoothly. I was hugely appreciative for his cooperation and professionalism. If you ever get an army vet with a red mustache, you're in good hands! Thank you Drew!
Arrival time was within the ETA given by AAA dispatch. Donovan was very friendly, informative and understanding. For his first time assisting someone who ran out of gas, we didn't feel like it was. This was a good experience.
A week ago we had one of the worst days of our lives. Big Al’s came to the rescue and were amazing. They got us safely on our way & took care of our trailer.
The next day they went above and beyond to help us gather personal property out of our destroyed trailer. Every employee there that day was so kind and treated us as family. Hands down they are one of the best!
Apr 01, 2024
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Big Al's Towing & Recovery, LLC in Cheyenne offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Big Al's Towing & Recovery, LLC are located in Cheyenne, and the exact address is listed above on this page. Our regular business hours are Open 24 hours, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Big Al's Towing & Recovery, LLC in Cheyenne buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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