Convenient location. Didn't have what I needed today, but staff was friendly. Grateful they can test your battery and alternator in the vehicle. Also has a paint store and heavy truck parts.

Jonathan Musser

12/01/2017 22:04:04

5 stars well deserved! I was helped by Bob, and I am now really happy he did. I needed a steel brake line for my 07 Sierra Classic as it was leaking pretty bad. No oem or factory part, but suggested me a bendable replacement instead, gave a tape measure to make sure I'll get the correct one. I was a little concerned about both fittings sizes, and he took the time to check on the computer as well as a new brake hose from their inventory to make sure. Bob gave me advice on how to bend it as well (I could have made a mistake, I think...) and everything went well. Total cost me about $40 with a gal of brake fluid and a fitting plug (both at my request) as he advised me to get 1 quart of fluid, which would have been enough but I still have over 2 months and 5000 miles on my road trip so I wanted some extra. In the end, I am quite happy I came back to Gillette for parts, and as a bonus, I got on tips on what to visit in the area.

Jerome D

09/15/2023 23:13:55

Awesome experience at Napa, Fellow employee Bob. H. Taking the initiative and time with myself to help make my time worthwhile during my time of confusion. He explained everything as thorough as possible for me to understand. Even took the time out of his day to help me with my wiper blade. Great environment there as well, all employees looking to help with what ever they can as soon as you walk in.

Garth Kottke

05/09/2022 21:10:51

Had everything we needed and let us use their parking lot to work on our truck

James Wigley

08/10/2019 13:52:13

I miss all the ones who used to work there . Understandable most have retired but they always have what I need.

Kathy Fleck

10/27/2023 15:53:08

We were helped out today by a friendly employee! (I believe his name is Evrick/Employee: 169). He helped us find the correct antifreeze we needed, and had a great convo over cars during checkout. Thanks for helping us out with our “1919” Jeep.

Stephanie Martinez

07/13/2022 16:47:06

Great customer service. Had to order some parts and they were in the next morning. Will definitely be coming back!

Ben Hernamdez

03/03/2023 20:01:37

Used to be good service just called took two trys to get someone to answer . Asked for a tool box lock the guy was snappy, said no and hung up on me.

kdubs98

07/14/2023 19:16:36

Merchandise selection is extensive and very organized in aisles/shelves. Most of the staff members are friendly and helpful. The biggest gripe I have is the length of time it takes to make your purchase. There is NO RUN IN AND OUT to get anything. Even though your merchandise requirement is simple and easy to find - there is always a long wait at the counter to check out. They need to set up a separate checkout register for quick purchases - use the counters for customers who need a special part that requires looking it up and finding it in the storeroom shelves.

Gina - 05232014 Stephens

08/25/2017 16:37:42

Really depends on which employee you get. Some are okay. A couple are great. Seems most have a poor attitude and don't do anything that causes them any amount of work. Couple that with increased cost. I go there when my options are limited. Mostly no thanks

Eric Hartshorn

10/10/2021 18:15:00

Amazing people that work there! Brandon helped my husband change out our alternator after it went out on our way passing through. He didn't have to help but he went the extra mile and did. Thank you so much Brandon for helping getting our little family back on the road and for the new belt, we defiantly will be paying this forward.

Christine Mertins

12/28/2017 19:26:08

Stopped in to get a new break light bulb. When that turned out not to be the issue Travis O. was quickly able to help me further diagnose the problem and get me the right part. Customer service at the counter and parts was perfect. I will always come here first.

Allen Brown

08/25/2018 19:04:50

Bought top of the line brake pads and brake rotors. They didn't stand by the warranty I called and had to talk to a manager that would not honor the warranty. Most of the parts are made in other countries and the warranty isn't worth the extra price.

Mike Clyde

08/07/2020 01:42:04

Having the quality parts on hand 90°+ of the time. With a staff of men N women that are very knowledgeable and friendly (they go the extra mile). Plus the ☕ coffee and 🍿 popcorn are a classy touch !!!!!!! Thanks to them all for the excellent service!!!!! Clements Wojtysiak 04/16/2020 @ 0700

clements wojtysiak

04/17/2020 08:33:38

Very knowledgeable and friendly staff. They provide a great app to where you can order what you want and pick it up in the store. They will call you and let you know they have it. I am also into radio controlled cars and Napa has some of the hard to find parts that I can't find anywhere else in town

kelly tangeman

06/21/2017 16:18:43

Had the part in stock that I needed. Wasn't to expensive. Had the same part on Amazon but I would have had to wait for it. Had the tools I needed to install the pulley. Pleasant customer experience.

Jared Good

02/27/2020 00:16:23

By far the best place in town best in price and very friendly people. The only place that had the part I needed and Erin is now my new favorite person she was fast and knowledgeable on what she was looking for.

Jr robling

09/13/2018 16:57:59

Between the auto, heavy duty and paint store they have everything. One stop shop. Thanks to the record napa team for always keeping Gillette going

Brandon Sims

09/22/2021 02:55:23

Wow, I'm not sure what's going on here. The counter help are openly hostile to each other in front of customers. My last few trips to this store was unproductive and unprofessional.

T S “mcblackjack21” Mcraedy

06/14/2022 18:30:45

I went to this napa store looking for a replacement for an axle bolt ...i never expected the help the workers showed me ..i really appreciated what the did for me you guys were so awesome thanks for helping us get back on the road

Ashley Dale

02/22/2020 21:02:26

Will never do business with this Napa again. Watched a guy bring in a jack that was completely cover in rust from sitting in a flooded toolbox get told just go pick a new one out. Then I get treated terrible and they won’t return a 186 dollar part because it had surface rust( been raining for a week straight) and a scratch and on top of that it was the wrong part!! I guess that’s how people get treated when Robbie is having a bad day.

Jake Jumpers

06/20/2018 19:40:25

All around awesome folks! Bryan over at the paint store is your go to man for anything auto body related and Ashley in parts is the bomb!!!

blaine maxey

07/23/2021 21:13:33

I'm new to Gillette and they welcomed me and I enjoy coming to Napa every chance I get. Good Guys in the paint department.

Antwone Jenkins

10/01/2020 12:39:08

Wonderful staff with good knowledge. Willing to go the extra mile to get you what you need.

Jacob Harding

08/03/2021 04:36:45

It's Napa.. what more do you need. Lots of parts. Slim on UTV PARTS

Craig lugan

07/05/2023 21:22:17

Great parts store, I was on the road traveling and needed a part called ahead and they had it on the counter waiting for me when I arrived!

Sean Nispel

05/22/2021 13:20:52

I know more than the guy waiting on me. I won't be back.

Kim Bo

08/24/2023 15:30:47

Thank You all for your input !!! We here at Record Supply-Napa Auto Parts, strive to give great customer service and have the right parts on hand when you need them.

Kevin Record

05/17/2018 18:25:29

Excellent customer service, excellent delivery staff, excellent management! Well stocked for our community. Highly recommended.

win mag

03/19/2020 19:59:20

It's the best place in town to buy parts there's always that 1 store in town that the guys know what they're doing and this seems to be the one in Gillette

EADN20

01/16/2021 17:12:03

Address:	101 Carey Ave, Gillette, WY, United States
Phone:	+1 307-682-8871
Services:	Auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 251 Reviews
ZIP Code:	82716
Open Hours:	6:30:00 AM - 6:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		6:30:00 AM - 6:00 PM
Monday		6:30:00 AM - 6:00 PM
Sunday		Closed
Tuesday		6:30:00 AM - 6:00 PM
Saturday		7:00 AM - 5:00 PM
Thursday		6:30:00 AM - 6:00 PM
Wednesday		6:30:00 AM - 6:00 PM

NAPA Auto Parts - Record Distributing LLC. JunkYard in Gillette (WY)

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