Scott, Mike, try to ensure you get the hard to find parts to fix: car, truck, semi, tractor, lawnmower. Also, if it in not in the computer they still have books, and catalogs to assist in finding parts.
Leaving this review on behalf of my father, Marty.
Review for The Parts Place – Purchase on 7/2/25
My experience with The Parts Place has been extremely frustrating from start to finish. I placed an order on July 2, 2025, and two weeks later, I still have not received any tracking information or confirmation that my parts have even shipped. I’ve had to follow up multiple times—all communication has been initiated by me—and despite having email documentation, I’ve had to re-explain everything on every call.
There seems to be a lack of organization and accountability within the company. I’ve spoken with several representatives, many of whom have been rude or smart-mouthed for no reason, which is completely unprofessional. Due to the delay, I had to make a change to my order, and instead of understanding, they acted like it was an inconvenience—even though nothing has shipped yet.
To make matters worse, I was told the parts I needed were unavailable, even though the website clearly showed them as in stock when I called today to make the update.
Overall, this has been a poor customer service experience from every angle. I simply want the parts I paid for, and I would think twice before ordering from here again.
I needed a few hydraulic hoses made, went to Napa, not knowing about this place, of course Napa “ couldn’t make them on the weekend “ 😒 so I went in and they got the hoses done for me, glad I went there!
If they don’t have it. It’s not made!
The staff has so much knowledge.
Prices are competitive and comparable. I have been coming here for many years for any and all mechanical needs. Cars, trucks and tractors !
Scott is like an encyclopedia when it come to numbers of parts. He is a great boss to work for. He also helped me find a blower motor for my car that I was having trouble finding. He got it to cross to another number that was cheaper than an OE part. Thanks for helping find it. If there is something I can’t figure out or find he points me in right direction either a parts book or a supplier to find it and helps with things I don’t know but instead of just doing it he teaches me to.
The Parts Place is like stepping back in time. Needed a new belt for my snow blower. Of course, they had it ! They have hundreds+ of belts hanging from the walls and ceiling. Very nice people. Lots of inventory.
If you are looking for that odd part or vintage parts, or need service with you pre-computer equipment...top notch. These guys even helped with my 46 Ford brakes!
AMAZING place!!! After multiple local parts stores (including the dealership) failed to have the part that I needed, The Parts Place came though!!! Friendly helpful service, great prices and huge selection! If you need a part, especially something hard to find, THESE guys are your answer! Thanks for the help!!!
Great place and great people. Always seem to have the parts i need. Even the older and oddball parts. You just never know what parts are laying around.
Great for parts and obscure stuff that the chain parts stores don't carry. They also make lines and press bearings, resurface rotors etc. Just don't expect it done by the time they say. Often they take much longer than they intially quote me. Other than that, the place is fine.
Super helpful employees. My wife and I got stranded with a low battery on our motorcycle. They went out of their way to help us out. Love small town places like this with knowledgeable, caring staff!
Very helpful and friendly service. Usually have what I need. Or they will get it for you in a couple of days at most. Prices are reasonable, sometimes less than the big retailers. Always helpful with your vehicle problems, especially older and unusual vehicles, and farm equipment.
This place I remember 35 years ago when I lived in Elkhorn, it hasn't changed much. If they don't have it they can get it for you. Very nice store personnel, definitely worth a visit.
Honestly great people very knowledgeable never had any problem till now . It’s Sunday open 9-1 . Needed my bearing repack they did that no issue. found out after installing the bearing it was defective, bought a new bearing took it in and drop it off at opening .told it would be done at a certain time call not once but twice still not done walk in before closing bearings were still sitting on the counter . Excuse was we got busy and only 2 of us shouldn’t have been any excuses CUSTOMERS come first if it couldn’t be done they should’ve have said something it’s how you operate a BUSINESS common courtesy.
If you ever need a hard to find parts for your car bike or general equipment this is the place to go. Very impressed that they have been able to find some of the parts that I have needed over the years when others could not. Definitely recommend.
Great knowledge and keepers of very rare parts. Have a very old Allis Chalmers forklift that the starter went out on. Being a very small company and still using the forklift in production we were very pressed on time. After calling every were and being told by Allis Chalmers that its a discontinued starter. I went to Parts Place and they had the starter in stock!!! thanks for saving by back end guys.
excellent service & extremely knowledgeable about wide range of use for the part you need! generations of experience. Cars, tractors, agriculture,light factory these guys know it and often have it.
plus, if you like the old school feel of walking in, boards creaking under your feet, belts & pulleys and everything else hanging on the walls and ceiling-this is the place
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