What clients say about Roberts Towing & Repair Inc. in Roberts (WI)
Amazing service when another tote company failed to come out due to AAA. He made his way out and even taught me about some of the truck and showed me amazing things that he was the best tow truck driver I’ve ever had phenomenon work would recommend Them by far amazing
Affordable. The brakes went completely out on my car at 35 mph after puting bran new rotors and brake pads on my car by a friend in my area. I knew that it was time to take my car into a trusted shop Roberts Towing & Repair. Master cylinder was replaced and wheel bearing. I had my car towed over 50 miles to Roberts Towing and Repair because I knew they care about their customers. Which you will see in the quality repairs and service that is provided to you. Thank you!
Just to give you an idea of the quality service I reside near Chippewa Falls WI. The service and repair is that great!
Tom from Robert’s Towing helped me out of a ditch yesterday during an extra slippery bit of snow. He was incredibly kind and efficient, and made sure I got to the gas station nearby safe as I was running low, which helped me calm down as I was very anxious about having gone into the ditch. 10/10 service, and I hope Tom gets all the good things in life!
Truck severed lower ball bearing in small parking lot. They picked up my truck with very good knowledge and practices of not ruining more things on the truck. They were able to repair my truck at a very reasonable cost. We will be using them for any future repair work. Thanks so much!
My car broke down on a road trip and I was towed here on a Sunday. Cody at the shop was very communicative and let me know everything that was going on, and they had my car fixed on Wednesday. I live over 4 hours away and they let me leave my car there for almost a full week until I could arrange someone to drive with me all that way and back, so I am extra grateful that they were so accommodating. I'd highly recommend them to anybody around the Roberts area.
This a family owned business and you can tell. I was traveling home from St. Paul with my family back home to Michigan and my van broke down with 5 people and a 2 month old. When I called they were very busy with repairs but wanted to get off the road quickly because it is so dangerous. They were not able to repair my vehicle but the tools is to Flagstar Ford dealership near by and called the dealership ahead to see if we could be serviced! They brought out TWO trucks to take my family and I to the dealership. That is a true family culture. Please use them if needed. They were really accommodating. Thank you!
A+ customer service. And great response time! Would recommend their services to anyone in the area and even out of the area if you want professionals hooking up to you car. BIG thanks to Roberts Towing.
This company was so helpful and timely when I got stuck in a ditch. I wait 4 hours for another company (Jerry’s towing) to come but they never showed, so I called roberts. Amazing customer service! Highly recommend.
Tom and the staff provide quick and efficient service. If you break down, or go in the ditch, ask the law enforcement person for a "private tow" and call Roberts Towing.
Cody was able to take care of my oldest child driving back from college to Saint Paul while we were out of town in Boston with a flat and dead battery on I-94. Thanks for the great service and coordination from 1300 miles a way.
My car blew a belt on I94 as I was leaving for a trip, called Roberts and was able to get the car brought down to them, they took a look at the car for me And tried to get the parts needed to get me on the road. The shop called everyone clear back to the cities and we're unable to find the parts available but they said that it should be safe to drive back to the cities . I did end up taking my car home and made it all the way, they decided to not charge me for the diagnostic since they could t get parts. I just wanted to thank them again my car is now repaired by my local shop but thanks to Roberts I knew exactly what was needed and felt confident getting the car home carefully. A+ service 10/10 would recommend them if your broke down in the area or if you need your car fixed!
Responsive and timely. Excellent and caring owner. Passionate about his profession and kind to assist us (on a weekend). I would definitely recommend and plan to use Roberts Towing & Repair Inc. in the future. Thank you Tom!
I got stuck during a blizzard. The visability was bad. They came out and rescued me and brought me to the truck stop. They were not able to tow cars due to the visability so I spent the night at the truck stop. They picked me in the morning and brought me to my car. I can't say enough wonderful things about my experience.
RUDE AND VERY UNPROFFESIONAL!!!WENT TO PICK UP MY CAR THAT WAS TOWED AND THE LADY WAS SO RUDE BECAUSE MY REGISTRATION WAS NOT IN THE CAR!!! OR PROOF OF INSURANCE!!! LIKE IT IS REALLY ANY OF HER BUSINESS THAT IT WASNT I THERE!!!! THEN ONE OF THE OTHER WORKERS STARTED YELLING ALONG WITH HER!!! HORRIBLE PLACE!!🤬🤬🤬
Charles came and was very patient with meeting back at my dads overheated car. I also was impressed with fast and professional he was on loading up my dads car. Very friendly guy!! I wi be recommending them to others and will have my business in the future!!! Thanks Charles!!
These guys will scam you and try to steal your stuff!! My insurance company covered a tow within 15 miles and I had Roberts towing run a diagnostic for me. A diagnostic can usually run between $40- 100 depending on what they all need to do, Roberts towing charge me something like $150 for the diagnostic, another $50 per night for “storage” (one night), and was trying to change an additional $400 to put in a O2 sensor. When I questioned their prices they threatened to not give me my car back and to keep charging me daily storage until I paid in full. I I took it to the shop across the street and was offered a much more reasonable price.
I will never take my vehicles anywhere else! They are always honest and never treat me like I am an idiot regarding vehicle maintenance. I recommend Roberts Towing 200%
Great customer service! They were willing to look at our car that had issues while on our travels. Roberts Towing & Repair Inc were the only ones who would help us out while no one else would even though they were busy themselves. When we came back to pick up the car a week later, Cody went above and beyond by meeting us on their day off. Thanks guys!
There such a great place and outstanding people they are so helpful and nice. I was stuck and a horrible mess without Roberts Towing and repair i dont know what i would do. i have took my car there twice now and my boyfriend has took his truck there a few times before me and there awesome with there work as well as treating people great 5 stars all the way! KEEP UP THE GREAT WORK!!
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