What clients say about O'Reilly Auto Parts in Park Falls (WI)
Very helpful staff, so willing to support you and getting what you need vs having to look up and figure out which can sometimes be challenging! I appreciate them!
Ordered parts and was told I had to pay for shipping on one out of two calipers. I explained that’s fine but when would I get them….. he explained no later than Saturday. According to their manifest it’s there but it’s not. So due to this mistake of many which have occurred over the years we won’t be able to have our work truck up and will lose out on a 2,000.00 job. This is crazy! Asked them to have manager call me and gave them my cell and no call either.
Was having truck issues at the kwik trip and these guys went way out of their way to help me any way they could to get me back on the road. Can't thank them enough.
Jimmy was a great help with fixing our flat tire on the rv. It had a bad valve stem that was leaking. We got the tire off and he ran over the tire with his personal classic Chevy to break the bead. Then helped us install a new valve stem and pump it up.
Guy behind the counter had no clue how to do a battery core return. Kept blaming coworking for not doing it in the first place then said I could only get a gift card. I had to Insist on having the money put back on the credit card I purchased the battery with. This was especially disappointing because I have made purchases at O'Reilly's around the country and have always enjoyed outstanding service.
Quality parts and team is knowledge able.. not to the extreme like other gear heads at other parts stores but good enough to get the job done most the time
I stopped at your store this morning driveing up from park falls the weather was bad on the highway vechicles splashing my windshield and i had no washer solution it was dry, you see i have arthritis in my hands and i asked them if they could help me put the washer solution in, i am a grandmother of 13 and i am 63 and they refused to help me, if you want any help dont stop there ause they will not help you. shame on you. and i hope you dont treat your other customers as bad as you did me.
Nice clean store, some employees are very knowledgable, some not, but all try to help as much as possible. The store is always well stocked and we rarely leave empty handed.
Always very helpful friendly and knowledgeable staff . Wade is the manager and an excellent mechanic and will always give you the information you need to get your vehicle running again or performing better.
I hate going to auto parts stores! My husband sends me with a list and they always want more information which I can never provide. The staff here is very helpful and patient. This is the best place to go to when I'm sent for auto parts!
Very decent prices and great for getting parts for every day maintenance on vehicles vs buying online or traveling out of town. Great help to figure out the exact battery and wipers I needed for my van and even offered to replace my current blades with new ones. Sometimes when juggling kids and errands....the little help is greatly appreciated. Seriously enjoy going here when I have to.
Good people good service but I won't ever order another part through the store again I ordered it through them and it was supposed to be in damn near a week ago
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