Fast and reasonable on the pricing.
I called and got an idea of when I could bring my car in and was offered to have my car peeked at so I could get an idea of what I was dealing with and what I might expect when I bring it in. Had it been simpler, I could have gotten it squeaked in that day but it was a little too time intensive. Which was fair. My small car needs to pretty much have its engine bay rearranged to have any important engine work done on it. ?
The following week, I dropped it off. John was very helpful and patient. I dropped off my car early in the morning and it was done later that day. It was only a fraction of what I was expecting to pay. This will be my go to place for future repairs.
Fantastic group. My Silverado broke down in Sparta while passing thru town and they got me back on the road in an hour. Very highly recommend West Central. Thank you guys!!!
My plans had changed when I was on my way home and had car issues while in Sparta. I called several repair shops within the neighboring cities (within a 50 mile radius) I didn't feel comfortable with the phone manner of these out of town shops. However, when I had called West Central Auto LLC., the exceptional service began right away, over the phone! I felt comfortable bringing my car in and received HONEST, COMPETENT, TIME-EFFICIENT, FAIRLY-PRICED work. Although I live out of state (South Dakota); based on the superior service that I had received, I will go out of my way to bring my car to this shop for planned routine maintenance and any major work that my car needs.
Thank you ALL!!! I am going to keep West Central Auto LLC around for the long-haul!
I’d give 10 stars if I could. These guys delivered a Christmas miracle. Our car broke down while traveling and Jason was able to get it in and fix it on the 26th (for a very reasonable price too) and we were able to make home safely to celebrate the rest of our Christmas. The friendly service, quick turnaround and reasonable prices were about the best Christmas gift we could have gotten.
Love these guys. Always bring my vehicle to them whenever I got an issue that I’m unable to do myself on my own vehicle. Their prices are extremely reasonable and their scheduling, while usually pretty packed are easy to work around with my busy schedule. Never had a single issue with them and even recommended friends, family, and coworkers to get their vehicles service by them. Best in town by far. They make sure to communicate everything with your vehicle every step of the way.
I'm upset because I don't remember the tech's name that helped me today as I was a blubbering mess. I was stranded 3 hours from home, and after a dozen phone calls between insurance, family, tow companies, and other mechanics, West Central Auto came through like a guardian angel. Not only did he get me back on the road after going way above and beyond, but his fix got me all the way home without having to stop like we thought I would have to. I will never forget how amazing he was. Thank you!
I had an alternator die on the way to LaCrosse from the Green Bay area. West Central was affordable and quick to get the job done even though we live 3 hours away. We were able to get it repaired and back home in just a few days. Highly recommend to anyone who lives in that area to get their vehicle serviced.
Was suggested to try West Central by a co worker, have since taken two of my vehicles in and have been satisfied with the work. Pointed out issues I had and needed to address before alignment and didn't try to sell my anything I didn't need. Ive suggested them to people and will return if I ever need. Nice family owned business,A+
These are a great group of people. Very fast, friendly and honest customer service. The prices are very reasonable also. I'd highly recommend this business for anyone.
There was a little longer waiting period than I would have liked to have, but at least they were very good at explaining what was wrong and gave me suggestions on how to stay on top of the alignment and tire rotation.
These guys are fantastic mechanic at a decent price. Once they find the problem they will inform you and fix it. Eric,
the owner is one fair guy and will answer your questions.
Very professional. I will bring my car here when it needs work done on it. Several people told me they are really good and I agree. I highly recommend bringing your vehicle here.
Needed last minute assistance and West Central Auto was willing to look at my car immediately! There was a major problem and they were able to fix it within 20 minutes and get me back on the interstate. I would recommend this place to everyone! Great service!
This shop has exemplary customer service, and was very prompt when fixing my vehicle. The price was honest and fair. I would highly suggest using this Auto shop as your go to!
Do not take your car here. They overcharge and do not fix your car properly instead they do shoddy work cutting corners in order to make more money. I took my 1995 volvo 940 to get the exhaust fixed. They charged me $1600 to replace the exhausted. 6 months later, from the catalytic converter to the tail pipe fell and was being supported by nothing. My pipe connected to the catalytic converter cracked and beoke. They didn't put any brackets on except some rubber ones by my muffler and also found out they didn't replace the entire exhaust just parts of it. I couldn't take it back because I had transferred and moved to Mississippi. Look for another mechanic who is not going to take advantage of you. Don't take it to west central auto.
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