Robert is simply the best mechanic in Sparta Wi, Hands down. He always goes above and beyond for us!! We will not take our vehicles anywhere else! We are so appreciative of Mike, Monica and Robert! Thanks for all you do for our community!’
HORRIBLE business! They wrecked my aftermarket wheels, there’s huge scrapes in them. At first it was $600 to even get anything out of my car, I left an honest review because they were very rude and hostile, they then told me almost 2 weeks later that they were adding $845 because “I wrote a bad review” and gave me 2 days to come up with that and come get it otherwise they would take it to the junkyard. I came and paid $1440 and they had multiple cars in front of mine so I couldn’t even get to it for another 3 days. They were insanely rude the whole entire time of dealing with them, especially the old married couple
Arnolds have helped me on 4 occasions when my vehicles broke down. An alternator went out twice on our Expedition. Both times out of town. Arnolds came immediately AND went to bat for us on the warranty. Both times they managed to warranty it. Awesome , friendly service.
Honestly I’d give it zero if I could, told me it would be a 131 dollars to get my door unlocked and I’m 4 miles down the street. Had me on hold for a bit too, you’d think for not being that far away it would only be like 50 bucks but nope they wanna charge more then it cost me about 6 months ago to get my car towed in Onalaska
Mike and Monica are 2 of the most kindest people you could talk too they both have helped me in so many situations and do a awesome job very knowledgeable and fast to fix alot of stuff on vehicles I would recommend this shop to anyone
This small little shop is definitely what a small town auto repair shop is and should be. I have taken my vehicle there for years and have had nothing but good experiences. The mechanics know their stuff and your vehicle will be fixed right the first time.
Went in for new tires. Robert found an issue with my oil pump. It was under factory warranty. Arnold's set up appointment with the dealer, took it to the dealer for me, and got it fixed by the dealer free of charge.
I have used Arnold's many times mostly for normal maintenance on my vehicle but also a tire change and towing services. The Arnold's are timely and helpful. They've helped me out many times in a pinch. Highly recommended!!
My family and I have been customers of Arnold’s for decades. They are a 3 generation family business. You can’t get better service. We are so fortunate to have them in our community.
Very good service garage. Robert is always great to deal with. They service all my vehicles from breaks to tires to oil changes. Robert has gone above and beyond for other warranty work by setting up appointments at the dealership.
Love this place! When I lived in Sparta, it was the only place I took my vehicles. You can't beat a small town family owned business where they take care of their customers to the fullest! Would recommend to anyone.
I don’t trust anyone else with my vehicle besides the Arnold’s. They don’t overcharge or bill you for things you don’t need. They treat your vehicle as it’s their own. If you’re not taking your vehicle here then you’re obviously doing something wrong.
They want to charge me $230 dollars for a tow that was literally a 2 minute drive on the same street. I paid $180 for a tow that was from LaCrosse to Sparta just a couple of months ago with a more reasonable company, and to make it worse they told me they didn't care and that I should just have better insurance. I never leave reviews, let alone a negative one, but this place is HORRIBLE!
Left two high school students standing on the side of the road for over an hour waiting for a Tow. Driver called then and Arnold's decided not to tow the vehicle because they thought it was too muddy to pull the vehicle out. Didn't even go to the site and investigate themselves or bother to call and say they were not coming. Complete disrespect for someone stranded 10 feet from the road.
So helpful, personable, and knowledgeable! My car died on my way home with my cat in the backseat and we all got safely brought home! Very, very thankful for Arnold’s.
The best experience for a bad situation. Had a trailer tire blow out in Wisconsin on our way to Louisville, KY. Arnold's was able to help us get on the road quickly and safely and we didn't miss a beat on our trip thanks to them. We are very grateful. Superior customer service!
We were on our way to Minnesota from Michigan and hit a deer at 9:45pm. Mike was able to help us out tremendously and got us on our way. Arnold's will do what they can to help you get on your way!
This small, family owned business is truly amazing! I love knowing that no matter what is wrong with my car, within a short amount of time I will safely be on the road on my way home. They not only care for your car....they care for you.
This is a family-owned business that has been serving the area for generations. Today, it was 32 below in the morning and my car wouldn't start. I called them at 8:15 and they were really busy. They got here about 11 and had my car running within 5 minutes. Service with a smile. I'm really happy with them
We were stranded, needing a tow, for our only car. After towing us and our car to the shop, Mike (Arnold) offered to drive us home knowing we didn’t have a way to get there. We live 7 miles northwest of town in the boonies, and he generously drove my family safely home so we didn’t have to call a cab. Highly recommended!
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