Had a small trailer that broke down. The State Police called Jerry’s. Jerry,s came and moved it 14 miles to their yard. The fees were outrageous. 4 hour minimum. Charge to winch it on their vehicle and 3 days storage even though they weren’t open to get the trailer. Service was great but felt taken advantage of at every opportunity. Do not recommend!
Jerry’s Towing towed our vintage RV which was sidelined along a busy highway. It was obvious the driver was super experienced as it was not straightforward being such an old rig. The driver was prompt, expert at his job and we knew we were in good hands- thank you!
When I needed to be pulled out of a ditch my fault, no damage, but Jerry's towing was very responsible & very timely, the driver who showed up knew his job & did it very well, thank you so much.
The tow driver was very friendly. They showed up on time. Also the pricing was very fair. I had a wonderful experience with this company and thank you.
We contacted Jerry’s Towing late at night, in Wisconsin, freezing cold outside with snow covering the ground when our daughter’s car stopped on the side of the road. They accepted the call for help and arrived within a half hour, took her car to its auto repair shop and waited with my daughter for her pick up! Jonathon was the driver/operator and eased her worry about being stranded away from her college home and far from our help in Illinois! He/they were amazing! Can’t recommend them enough, they were our knight in shining armor! Thank you so much!
Truck would not start. Jerry’s had someone out within 15 minutes to help us out. Eventually needed a tow and they seamlessly turned it from a roadside job to a towing job without double charging.
$160 to change a tire. 15 minutes to change a tire with all their expertise and equipment. Do the math. $160 x 4 = $640 PER HOUR OF WORK!!! 70 year old father in law hundred plus miles from home and 200 plus miles from destination to see his new born granddaughter over the holiday season. HO HO HO Jerry’s Towing. I foresee coal in your stockings this year
Very helpful!!! We lost a tire and rim on our fish house. We were stuck on the side of the interstate. Their crew got us off the interstate safely. Also fixed our fish the same day and got us back on the road. Absolutely amazing!! 5 stars without a doubt.
We were 5 hours out of town when our car died. Called the local police and they called Jerry’s. Everyone we interacted with (especially Jon) was very helpful. Understanding, considerate and competent. From towing to repair, if we need these services again, we would go out of our way to use Jerry’s.
Highly Recommend! No one wants to be using a lockout or tow service but these guys made the process excellent. Neil was especially helpful, considerate and knowledgeable. He made a not great situation work out quite well. A big thank you to Neil.
I am beyond grateful to Mark for treating me like family at a time of great trauma, excruciating pain, and devastating loss. Jerry’s towing towed my car after an SUV jumped the I-39 southbound off ramp at exit 188 and crashed into my Toyota Corolla while I was on Rib Mountain Drive / Highway N on the way home after hiking Rib Mountain. The car was a total loss, but I somehow by a miracle survived. In unbelievable pain from 6 broken ribs, I was unable to remove my license plates and comb through the debris that was thrown in the car so that I could retrieve my belongings after being released from the hospital. Mark did this for me, in the pouring rain, without ever hesitating. I have tears in my eyes as I write this. He is such a special person and you are very fortunate to have him as part of your team, which is an amazing team. It hurts to write this, or I would write more. Sincere thanks is all I have to say. Bless you and your team for all you do for the community.
It was like spending time with an old friend who wanted to make sure you were safe to get on the road, even though we didn’t have the parts on hand . He was able to fix the situation so we could get to parts provider. Very polite. I guess we happen to breakdown at the right time. Thank you!
Called Jerry’s Towing to get our SUV towed to our mechanic. Because I didn’t want to pay the night rate, I was offered an early pickup time. The driver was on time and there were no issues. Great communication from both the driver and scheduler.
Very prompt getting to my car on the side of the highway when my car broke down. Excellent customer service from Jon, the tow truck driver. I don’t understand anything about the “car world” and he talked to me for a bit and explained what options I had to do. Very friendly and speedy towing service!
I locked my keys in my car on a Sunday afternoon. Jerry's was quick to answer and dispatch the awesome driver to assist. The service was great and efficient. The only reason this is 4 star review is because I thought the price was very high ($175). But I'm very satisfied with the service and would recommend them to others.
Jerry's was quick, great driver, great service, and being able to pay with your phone while you wait was very convenient.
This was my first time using them, and I was not disappointed. Will definitely be using them in the future, if the need ever arises again.
Great service. They were quick and friendly on the phone. They do a great job talking you through your situation and getting all information needed. If your lucky you'll even get Rick, who's the awesome with taking care of you! Drivers are extremely professional and the best group of drivers I've ever encountered. And if it's Steve who picks up your vehicle you will be in great hands! Thank you Jerry's Towing!!
Mark was awesome. He arrived way before the ETA. My truck was hooked up in less than 10 minutes and brought to the dealership right away. He also has some great towing stories.
John came to save the day!
He was the best!
Jerry's towing saved the day!
They gave me great service at a great price! Very reliable, they were there faster than they said they would be and that's outstanding!
I will always recommend Jerry's towing to my family and friends.
Thank you!
Happy Holidays!
Sincerely,
Angie
I had called four other tow companies (called in order they came up) and all were 2-3 hours out; understandable. It was hot, so I didn't really want to wait. I reached Jerry's Towing and a driver was dispatched right away. Not ever needing to use my spare in the past, I had no idea where it was on my car (Honda) and also didn't have service on my phone to look it up; just my luck! Tom with Jerry's was so kind and helpful! He pulled up a video and found my spare in minutes. When the spare had been replaced, Tom noticed it was a bit flat. Again with my luck! Tom filled it up for me and I was on my way.
Payment was taken via a link sent by dispatch. Makes sense to take it prior to services. My dad (HERO) had to drive to me so I could use his phone to make the payment. Only downside. Again, great service! Kind employees and I felt great about the transactional experience.
Super nice folks, put my pickup on the flatbed, then towed my vintage 1961 camping trailer behind. Nothing was a big deal, fun visiting with driver, and arrived home with no issues. Would definitely use again if needed!
After waiting five hours for my insurance provided “roadside assistance,” I decided to take matters into my own hands. I spoke to a good four or five companies before finally talking to Jerry’s and deciding to go with them. Super happy with the driver and the conversation, and for helping me get the vehicle to the right spot in town, finally…
Major breakdown with my work truck. They handled it seamlessly. The driver arrived promptly. He was professional, kind, courteous, and empathetic. After dropping off my truck at their yard he brought me to my hotel. On the way to the hotel he even offered to stop at Kwik Trip so I could grab some food. They understand every aspect of the business as well as every challenge the customer will face due to the breakdown. They go out of their way to accommodate all of it. Top notch!
Can't say enough about Jerry's Towing! After two failed attempts by my insurance company to send a tow truck, I decided to make the call myself. Despite being past 1:00am, they answered right away. Payment was quick and easy; reasonably priced. My car was promptly picked up and towed 20 miles to a local mechanic which meant it was also fixed quickly the following day. Jerry's got me out of a huge bind, and they will be my first call if I'm ever stranded within their range.
Absolutely great service. I will continue to do business with Jerry's Towing for a long time to come...You cannot pay for the experience these guys bring to the table. You have nothing to worry about when having your vehicles towed by them they will take care of your vehicle's needs and do the job properly and quickly.
Dispatch was great to work with. They got their operator out to my truck quicker than was quoted. I wish I would've gotten the operators name he was great to work with and fun to talk to. I'd definitely call again if I break down in their area.
It took 12 days to tow to a body shop! I emptied the vehicle, gave the claim number, and authorized the release. Jerry's towing knew where to bring it, but it just sat in their lot until my insurance investigated the matter and got them to finally remove it from their lot & charge storage fees.
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