What clients say about Rod's Towing & Service L.L.C. in Merrillan (WI)
The service was fast and friendly. My bike was strapped in their included trailer with precision and care. The driver was very knowledgeable and knows his craft well. The only problem I had was with the price. My bike was towed 7.6 miles and that cost me about $280.00. That is $36.84 per mile. I know inflation has been running high, but holy hell! $20 per mile would have been reasonable. I don't discount anyone trying to make a living, but you don't have to make that living off just one person! Great service and would use again if no other company answers the phone.
great service today by Kyle, foolish Arizonans parked our RV in a campsite with soft bottom and an incline in the rain all night and no go!??? came quick and got us going! The office was also very efficient and helpful! They're the one to call in this area!!
Broke down 9 miles north of Steven's Point.. out of towners headed to Land O' Lakes for the holiday weekend. Rich showed up towed myself, my husband and our dog to the shop in Merrill. He was very knowledgeable and friendly. Said they would call Tues. Morning and they did and it was fixed Tues. Afternoon. Very fair price for the tow and repair. Definitely will call again **knocks on wood** if we ever break down on our way to Lando in the future.
Rv had a flat called good Sams and they contacted rods towing. They got here within a half hour and little bit later we are back on the road. They are the best fast and efficient
Lost boat tire they came out in time frame they promised went above and beyond to make sure there was no more damage done loading the boat, the driver was exceptional, just a tip you can use the nut from a the shaft of a 1" ball for a spindle nut in a pinch
We had a trailer tire blow and Rods towing was fantastic. They picked up the trailer and brought us to MLD who was also fantastic. Driver went out of his way to line up repairs and make sure we were taken care of! Thank you Rods Towing
Timely, professional service! We had a flat tire on our way home at the beginning of the long drive. A State Trooper pulled up behind us, and gave Rod’s Towing a call, as we were unsure of who to utilize since we were unable to use our spare tire or make a phone call due to bad cell phone reception. Greg came out and helped us, and was able to get us back on the road in no time! A few hours later once we got home, I got a call from him asking if we made it home ok. How nice! This is a dependable, honest company that gets the job done, and the service we were given was above expectations. Greg went the extra mile for us, and I highly recommend this company for your towing/service needs in the Merrill area!
Semi engine went dead rolling down the road with a fully loaded trailer at 4 am. Called, they answered quickly and within an hour their tow operator Chris was on site and getting me hooked. Very friendly and professional, got me and my trailer off the road and to the shop. Would definitely use them again if necessary. Thank you again Chris!
Robin Lowe Trucking Inc.
Kim Lowe
Our hero’s! Excellent service, quick towing, their own mechanic must have missed lunch to fix our vehicle. Pleasant waiting area and an entertaining Sheparddoddle named Copper. We were lucky they rescued us two old timers off the side of the road in a snowstorm.
Timely and efficient! Experienced a flat tire on the weekend and couldn't change it ourselves. Called Rods Towing and they had someone there within 20 minutes! The serviceman was friendly and polite.
Everyone was very kind and helpful during a difficult time. Our vehicle was totaled in an accident, their employee helped us get all of our belongings out as I had hurt my back and was in a brace.
If I could give 10 Stars I would. I've never had service like this before. We broke down on the side of a desolate area up north and no internet service on the phone. We were bounced around from tow company to tow company and no one would/could help us until we called Rod's Towing.
Rod's took us to our cabin, took the car to the shop, and held on to the car while we worked through some issues with Kia. Once Kia gave us the green light, Rod's towed it all the way to Wausau.
I can't believe the hospitality, integrity and professionalism of this place. I'm so grateful for them.
Very quick response. The owner even took my call and questions on a Sunday. Having my car repaired on vacation wasn't ideal, but they definitely did a great job communicating and getting me back to having fun quickly. They did everything they could to do the correct repair for a very fair price. Highly recommended.
I was headed from Milwaukee to Minocqua for a family vacation and broke down in Wausaw. Rich from Rod's Towing pick me up in the Wausaw area and tow my van up to Minocqua at 10 PM. Professional and courteous. Rich call before he left the shop to make sure I still needed his help then was promoted in getting to my location. Very friendly too. Thanks Uncle Ishy!!!
Outstanding towing company. Very nice and professional employees. I managed to get my truck stuck on an icy parking lot while making a delivery. They called me a couple times and gave me an eta of when the wrecker would be there and the driver showed up exactly when I was expecting him. They got me out of a jam with professionalism and they were friendly about it. Job well done.
Brought our RV in and they were able to get a part in that's not made anymore, fixed it & we were able to get on the road. Reasonable price, great work.
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