What clients say about Wheelman Towing and Recovery in Eau Claire (WI)
We cannot say enough good things about Wheelman Towing and Recovery. We broke down on I-94 just east of Eau Claire on a Sunday afternoon while towing our 5th wheel camper from Illinois to Minnesota, definitely not an ideal situation. The Wisconsin State Patrol dispatch gave us their number, and within an hour, Douglas arrived to help.
Doug safely towed our F350 and camper to his shop lot, but what really set this experience apart was everything he did after that. He generously let my husband use his shop truck to run to the auto parts store, and by the time he returned, Doug had already reattached the driveshaft that had to be disconnected during towing. He didn’t stop there, he helped install the new serpentine belt and tensioner and made sure to carefully monitor the startup. When he noticed sparking, he quickly diagnosed that at least one of the idler pulleys was also bad, likely saving us from another breakdown down the road.
After one more quick trip for parts and Doug’s help installing them, we were safely back on the road.
Doug truly went above and beyond. In a stressful situation, his kindness, expertise, and willingness to help made all the difference. To anyone reading this, please remember to move over for tow trucks. These folks are out there doing difficult and sometimes dangerous work to help people in tough situations.
There are still good people out there, and Doug is definitely one of them.
Wheelman Towing & Recovery has been outstanding to work with. Their team is professional, responsive, and dependable when it matters most. From quick response times to clear communication and safe handling of our products, they consistently deliver top‑notch service. We truly appreciate their reliability and partnership and would highly recommend Wheelman Towing & Recovery to anyone in need of towing or recovery services.
— Border States Electric
Wheelman has towed multiple items for me in the past and will continue to in the future, he does heavy equipment pickups & drop-offs for me and has always been able to accommodate to my needs and short notices! Super friendly local folks!
They came to my aid quickly on the side of the freeway. They got me somewhere safer to change my tire and got me back up and on the road in no time. Tow drivers are unsung heroes!
We blew a tire on our gooseneck on 94 on a Sunday. Not a single place around us was willing to help let alone going to cost an arm and a leg.
These guys were our last call and were willing to go out of their way and get the socket needed, extremely reasonable pricing, and amazing customer service. We felt taken care of at a top tier level. Make these guys your first call, you won’t be disappointed!!
They did an amazing job flat bedding my son’s Camaro from his old apartment to his new house. Easy to work with. Right on time. Took extra care to secure everything. Great driver. Everyone was very friendly and easy to work with. Would definitely use them again.
True story. I got stuck in mud and the first company I called got stuck in the mud. I have never seen a tow truck call a tow truck. Wheelman got me out in 2 minutes, was friendly, super knowledgeable and didn't make me feel like a jackass. This is the GUY!
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