This rating is based on customer reviews, inventory size, pricing, and service quality
In Eau Claire, WI, ASAP Used Auto Parts shows a strong positive trend: about 4.7/5 (94/100). Customers praise professional, friendly staff and standout service; smooth yard coordination makes parts easy to source, with same-day pickups, transfers, and even delivery. Pricing is fair and often cheaper than rivals. Inventory breadth is notable, from rare tire sizes to special orders. Clean, organized facilities and typically short waits stand out. Downsides are rare: one poor phone interaction and an occasional wrong part. Overall, a top local pick for used parts.
What clients say about ASAP Used Auto Parts in Eau Claire (WI)
Ran into a bit of an issue, but the customer service resolving said issue was exceptional. Things happen and I understand that. Their commitment to making things right was A+. I will continue to shop at ASAP and suggest you do too.
Their customer service is phenomenal and Christa was a rockstar when it came to dealing with their yards and sorting out a way to get me the correct part! Thank you Christa!
What a nice change of pace! So clean and everyone is so friendly. It’s a very comfortable environment with local historical photos and artifacts to look at while you wait. Super affordable and freaky fast. This is my go-to oil place, will be back every time!
Called for information on aprt they didn't have and asked about possible pricing on car to be scrapped...as female I will always appreciate good honest help...when they tell.me I can get more money or pass less somewhere.....I'll return when I can
Friendly helpful staff and they had everything I needed to get my vehicle going again and very reasonable prices! Definitely going back to get parts in the future.
Best salvage business in Eau Claire. Honest, pleasant an prompt in getting what you need. Needed parts had it in stock. Their competitors wanted $103 more for the same part, an it was 3 years older! Check this business out first for your needs.
They got me the part I needed the same day after I told them it was important because it involved my job. It was later in the day and the woman I talked to said she'd try to get it done and she did. Installed the part and working perfectly. Customer service is 5 out of 5 stars at this business. Thank you guys so much!
Incredibly helpful knowledgeable and friendly staff! My GOTO for anything automotive I can source used. They stand behind their word, and do honest business! More than most business in the automotive industry around here can say.
Friendly and professional all around! Was notified when parts were available for pickup and they even transferred it to a closer location that allowed me to pick parts up.
Parts came exactly as needed and in much better condition than expected with proper hardware to install on my vehicle.
Highly recommended!
I like going g to ASAP TO GET GOOD USED AUTO PARTS AT A FAIT PRICE AND THEY ARE JUST LIKE NEW PSRTS BUT THEY ARE USED, the price is lower then you have to pay at a part store..
I have always had very good experiences with Conrad's and actually have been a customer in one way or another for for 20 years I also get a military discount of 10% on what I buy and I don't have to go all the way to Mondovi to get my park because I'll bring them into Altoona so that is a very helpful facts And I can hope to continue with them for many more years. Christa is an awesome saleslady!
Not good customer service. I called looking for information about them picking up a vehicle to salvage and I was basically getting the feeling that my questions were annoying to the guy I was talking to. I have no idea about this company but I absolutely felt I was bothering the guy and that is not a good experience for any customer.
Service was great! They were very smooth on getting over 10 clients' parts with only 2 working employees in front. The part that I bought was new and costed less than 1/4 of the price for the exact same part as any parts store. I called other salvage places and they either chose not to sell them or they charge fuuullll price for a used one. Thank you for helping me out Conrads!
Great staff from Menomonie to Eau Claire to Altoona. I have a hard to find parts for Chevy S10 Tahoe LT (1994) And they do their best in locating those parts for me. Great prices as well!!!!!
Thanks Guys!!
Friendly and knowledgeable staff. This location is a storefront for their salvage yard outside of town. If you need a part from the yard they can usually get it here same day for pickup.
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