This rating is based on customer reviews, inventory size, pricing, and service quality
EMR Northern Metal Recycling Eau Claire in Eau Claire, WI earns a mixed-positive 76/100. Many applaud helpful yard staff, fair-to-good scrap prices, clean grounds, and generally quick loading/unloading for drivers; a few even praise specific employees. Complaints center on inconsistent customer service (abrupt or rude phone/office interactions), variable wait times (from fast to very slow with poor direction), and pricing that some call low versus nearby competitors. Note: reviews indicate they buy scrap and don’t sell/part out vehicles, so parts hunters may be disappointed.
What clients say about EMR Northern Metal Recycling Eau Claire in Eau Claire (WI)
In the past, they were a little hard to work with and seem like you were an inconvenience for them. I stopped in today to buy some materials but they "don't sell anything" I was told.
Had to go to office for bathroom keys down the hall.almost didn't make it to go to bathroom..waited 1 hour to unload aluminum cans. Couldn't wait any longer..poor customer service took cans to stickler recycle..they were great in and out 15 minutes and they paid cash..
deal with them all the time ....very good people......there time is worth money to so have ur stuff ready and cleaned and sorted properly....if you had a bad experience your doing something wrong....alunminum rims HAVE TO BE CLEAN....DONT BRING THEM WITH WEIGHTS OR STEMS....COOPER NEEDS TO BE CLEAN.....TAKE A MAGNET OVER THEM DOUBLE CHECK FOR METAL....IF THEY BABYSAT EVERYONE ...THAT ADDS UP TO TONS OF HOURS....WHICH MEANS THEY PROLLY CANT MAKE A LIVING......KNOW WHAT UR TRUCK WEIGHTS.... SCALE HAS A READOUT VISIBLE OUTSIDE.....IF YOU DONT LIKE THE READING DRIVE RIGHT BACK OUTSIDE AND DOUBLE CHECK WITH OTHER SCALES.....3 scrap yards within 10 mile radius ....this mean there prices have to be completive.....Great for keeping eau Claire area clean....and money in my pockets .....checks always cleared......keep up the good work toys
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