Remington Auto Salvage Inc . JunkYard in Eau Claire (WI)

Okay, as a parts manager at a local dealership, I get calls all the time with people promising to be the best. Thus far, nobody has put their money where their mouth is like Luke from Remington Auto Salvage. Our first interaction was pretty typical, just a casual call, joking around, and he wasn't pushy, he just left me with his number and said to call him if there was anything in the future. About a month later, I had a situation where I needed a salvage part and I needed it fast to satisfy an upset customer. As if by fate, there was the sticky note with Luke's name and number on it, and I thought "what the hell" and gave him a shot. So get this, I ordered the part from Luke, and not only was the price fair and the shipping cost low, but it arrived to me WAY faster than I expected. I'm not saying I was upset with the timeframe he gave me, I'm just saying that I was blow away by how quickly it actually got to me. It might not be the case with every part every time, but damn. That was quick. I've called Luke and bought parts from him three times so far, and his work is precise, courteous, friendly, and most of all consistent. If you haven't yet, give these guys a shot!

I started dealing with Remington Auto Salvage about 6 months ago on an odd request. Luke Rieckens, the salesman, was very helpful and accommodating. We settled on a price and started the process of getting the part I needed ready for pick-up. I then received a call from Luke telling me the part was not up to their standards to sell, and I wasn't able to buy that one. The unfortunate thing was it wasn't an easy part to find. They actively tried to purchase a vehicle that had the very particular part I was looking for but couldn't come up with anything in a timely fashion and we decided to go a different route. My deposit was returned quickly, and Luke apologized multiple times that they couldn't help me out. Fast forward to a few weeks ago, I called up Luke again to see if they happened to get something in. He said that they didn't but one of their partners in the business had something that would be perfect for what I was looking for. Now I could have called that yard and bought it for maybe a little less money, but I chose to keep dealing with Luke! He has gone above and beyond to help facilitate the sale of this part and pick-up from the other vendor. I recommend dealing with Remington Auto Salvage and especially working with Luke! I will certainly purchase from them again! Thanks Luke!!

Called in to see if they had the part I needed was greeted by Tony who was patient with me and very knowledgeable. He even tried to get all the parts I needed together to help me save on shipping. Can't wait to get my parts and will update when they are received. ***Update : This has been the best experience ever! Parts were shipped extremely fast over the holiday weekend. Tony messaged me on Friday saying they pulled the part and were shipping it out to me. I had it on Monday! Boxes were packaged extremely well. It took some time as I needed additional parts that I couldn't get from a donor car and were made custom (did a conversion) but after testing I'm extremely happy with my purchase everything worked and was exactly as described. Definitely a trustworthy company and anytime I buy used parts again I know where I'm going to look.

Went to get a 3.5 l EcoBoost V6 for a 2015 Ford Explorer as our spun rod bearing out of the blue. The first engine they got me I was quoted 7 to 10 days it showed up in three excitedly I took it home toward apart to put a new water pump oil pump front and rear main seal and timing chains in. However upon disassembly I found at the timing was already loose and slapping and I decided to return the motor and get one that would hopefully be in better shape. The second engine they got me had less miles on it and upon disassembly I found it to be in very good internal condition they managed to get me an engine with 20,000 less miles on it for the same price as the initial engine due to the timing being off on the first engine that they provided me luke at the front counter was absolutely awesome and worked with me every step of the way to ensure that I got exactly that what I needed and that it was a quality product. Absolutely five stars for making it right. After the first engine I was rather worried but getting me an engine with 20,000 less miles and ensuring that I wasn't charged anything extra was above and beyond I really appreciate the excellent customer service that I was provided from Luke at Remington.

Great salesman and does his best to get you quality parts at a decent price.I would highly recommend Luke at Remington auto salvage

Luke is such a pleasure to work with. Very knowledgeable and very passionate about his job. Would give 10 stars if I could. Keep up the great work Luke!

Needed a new headlight, very helpful and straight to the point. Great prices and great service Tony Wall especially! Would recommend.

Christian made my experience simply awesome! He went above and beyond by getting the part I needed same day only hours after I called! I100% recommend them!

Don't order from them online. All the positive reviews appear to be in person reviews, not for online orders. I ordered a part, was charged, but received no tracking number. Have called multiple times, no one can even tell me if it was shipped or not. Don't order from them online.

Screw this place, I drove all the way out to this place “1 hour” for them to tell me I can’t even buy a fuel rail without the entire engine, on top of that they won’t even let you pull your own parts & charge new prices for their used trash … I’ll be going back to my u pull r parts in Rosemount MN, at least you can pull your own parts & not get charged 110% premium for them. I’m honestly surprised how they are still in business will never come back 🖕🏻

Looked these people up for a used hood for my daughter's car. Seamless transaction. Was there 15 minutes max. What surprised me most, you would never think this was an auto recycling facility upon first glance. Impressively clean and well organized. The part description and price were great. Will return

I used to say they were by far a 5 star. Clean and courteous when you want to buy something. But when it comes to warranty they are horrible. I recently bought a Subaru transmission, Bought the 2 year extended warranty for parts and Labor. It made it a week and something happened inside the transmission. The warranty guy calls and was trying his best to find any technicality to deny warranty as fast as they could. They finally found their reason to deny it "wasn't wrote on the original RO so evidently you didn't do this" Even after pictures and proof of all the fluids being full, and installed by my ASE master technician that verified all the fluids were at the correct levels before it left. The warranty company tried trapping me into saying we didn't know what we were doing. I verified with my tech and i personally verified the correct differential level. and even sent pictures of the fluid level. I tried working with the salesman to get any refund and it was a stiff NO, but he said I could buy another transmission at full price again... Not happening. I leave very few reviews but once I've exhausted my energy to poor customer service this is where it ends. Cost me another $3k but won't be buying anything here again.

Luke was friendly and extremely helpful. I appreciate his follow-up call. I'll definitely look to get more parts from Remington.

This is the only place that I go for vehicle parts. Every time that I call, they are happy to hear from me and happy to help! I do most of the work on my vehicles on my own so, being able to do so with the affordable prices that they offer makes it so much more worth it. The entire staff is very friendly and super easy to work with but, I have give a huge shout out to Luke! He is very knowledgeable about both vehicles and the merchandise that they have on hand and is able to quickly and accurately find the parts that I need. Anybody out there looking for working, affordable parts, give them a shout! You’ll be very happy with the outcome!

Luke was awesome. He helped me confirm the color of the part I needed and went out and un-installed it so it was ready for me when I came to pick it up!

I have had nothing but good experience with this place. I ordered a seat for my 18 Impala, and I was promised Tuesday I received the seat friday, and it was much better than the sales guy said. Thanks

Remington Auto salvage should be very pleased with the performance of their representative Luke. He followed up numerous times with my questions and inquiries and answered the mall completely and concisely.

Luke will not stop until your vehicle is back running! Excellent customer service and great communication for time lines on parts arriving!

Tony is great so much help - I have his work number and will use Remington for years to come because of how helpful and great he was to work with.

Remington Auto Salvage will be my go-to as long as they're open. Luke helped me over the phone pay for and hold a transmission. I drove from CO to pick it up, and within the week I bought, picked up, installed the transmission. It works like brand new, shifts butter smooth. IGNORE THE ONE SEAR REVIEWS. These guys know their stuff, and are more than happy to help. I even got the wooden transmission pallet for free, which I'm eager to reuse in the future. I will definitely be back and order parts for shipping too. Don't bother looking anywhere else if they don't have a part they can find it for ya 💪🤙

Best place for parts! also wanted to say a big thank you to Wiatt hand downs best customer service representative he will take care of you!!

I am no one in the business world anymore. I am old and retired. This puts me at a disadvantage when i am out in the world looking for a special part. At Remington i called in-as a complete stranger. I was treated , by Luke, as a valuable customer. I received kind and courteous service immediately. I was given a most excellent price on the part i needed. It doesn't end there. Shipping was EXTREMELY reasonable, i received the large item very quickly and it was packed really well. It was honestly the best experience, I have had with a business of this nature. Thank you!!!!!!!!!!!!

I don’t know what some people experience that they give a low star review! Called in this morning about my 2019 Subaru Legacy radiator and passenger side mirror and they had the parts at reasonable prices and said they will ship then right to my door! Thank you! Definitely will be back if I need more parts!!

My boyfriend and I drove up from Denver for a transmission and they were beyond helpful. Luke especially lined us up and took payment over the phone. Two days later we have it in the trunk and a day later installed and working perfectly. Thank you Remington Auto!

We needed a transmission for my daughter's vehicle and purchased one from Luke at Remington. It was an unbeatable price and the customer service was amazing. Highly recommend them for your part needs! I will definitely be using them in the future!!

Very knowledgeable. Friendly and thorough. Called me back to verify what part I was looking for. I, definitely, would recommend this business

Luke helped me get a part I needed for my F150. He stayed in communication when I had questions and provided me with good customer service. Thank you.