Winter Battery Blues means our battery died while out shopping. It failed starting with both our boost-charger & a friendly guy helping us try to charge. I assumed it was alternator or starter. We called Liberty and Taylor arrived sooner than the estimated time. He first tried his larger jump-pack with multiple connection attempts, no luck. He decided to pull out the truck's charger, and that did the trick. Saved us a tow and got us going, advised us we'll probably need a new battery. Super friendly guy, appreciated his help. This is the third experience with Liberty over the years and they've always been professional and efficient.
Jose was a wonderful driver who helped me get me and my car to a tire shop with about an hour's notice. He was very kind and helpful and I would definitely use Liberty Towing again!
They were super professional and speedy! "Jose but call me Jos-B" got my flat changed in below freezing temps and even filled my spare tire with air so I'd make it to the tire store. Thank you!
Great service all around! Liberty was willing to tow my motorcycle on a super-cold winter day—many local tow companies won’t do that. Dan was able to fit the tow in the next day, for a fair price. Jacob took perfect care of my motorcycle, and clearly knows his bikes!
My car died during this winter weather and couldn’t get to start so I called liberty towing, was told I’d have to wait a bit because they were busy. I did have to wait an hour but was able to get the car home and safe. I never got the operators name but he was very kinda and helpful. He was in and out in 10mins. Overall this will my go to place if I am ever in need of towing assistance.
My son’s friend was over due when he called saying he was out stuck in a corner field. When we got there it was clear the situation called for a professional. We started making phone calls. Liberty had the fastest response time and the best price. The driver got him out quickly and safely. Thanks Liberty
Liberty Towing came to our rescue this morning when we broke down. They arrived incredibly fast, were very professional and careful. Thank you so much highly recommend!
They are so Awesome. Called for a service for my nephew who goes to school in Madison. I am a Ford dealer with an Wrecker service too. They were very professional, friendly and got the job done in an very efficient manner. Very fair on the charges. Just reallllly good. A 10. I wouldnt hesitate to use them again.
Needed a tow and wasn’t sure where to call so after a quick google search called Liberty. My call was answered right away and with just a few questions they said someone would be out with a couple of hours. That was fine with me but someone showed up within 30 minutes. Even better! Price was reasonable, car was loaded quickly, and now it’s getting fixed. Helped take a stressful situation and make it just a little bit easier.
Liberty has always been the best when it comes to customer service! And making a stressful time go smoothly! Taylor was amazing and very professional he had my truck back home in my driveway to me in a quick and timely manner. Thank you to Megan the receptionist who made my experience so easy and the communication was great! And affordable!! ... Thanks so much.
Will certainly never use this company again. I called for a tow at 8AM and was told it would be 90mn. Since nobody showed up I called again and was told the driver would be there in 15mn but again nobody showed up so it's now 2.5 hours and I call again and the gentleman tells me my request was never entered in the computer so no tow truck was never assigned. So basically I was LIED to twice about someone being on their way. What a way to do business!
This was my first time using Liberty Towing, and they made the entire experience incredibly easy from start to finish. My call was answered right away, and everyone I spoke with was so helpful and patient as I figured out where to have my vehicle towed after discovering it had a flat tire the night before. I had left the car in a restaurant parking lot overnight, and the tow truck driver even stopped by my house to pick up my keys — truly above and beyond what I expected.
I am extremely pleased with both the service and the price. Thank you, Liberty Towing — I highly recommend them!
had my truck broke down with the storm we had to call Smith towing to help us out they told us!!! they were busy then we call Liberty towing services in tthisshow up immediately in less than an hour we try to do the right thing we call the city to let them know that we are having a truck problem but we figured out and we have delivery towing coming in like 20 minutes all the sudden couple officers show up and we tell them that probably Liberty towing should be here in about 15 minutes and they immediately called Smith towing!! all the sudden they weren't busy anymore !! they showed up in like 10 minutes They tried to take our truck so they can charge us just to towing it literally a few miles away!!! We got so lucky because the guy from Smith towing didn't want to mess with the truck the plow and the Salter saying his truck wasn't big enough but the officer didn't want to just let it go! Then they went to talk in private!! Because the officer really won them to take our truck!! Lucky us Jacob from Liberty towing services show up in like 5 minute after the guy from Smith towing!!! ( With a similar truck truck side) We have to wait until finally the officers Let It Go and let Jacob from Liberty towing services do his job and take our truck to the shop and did an amazing job that guy is a pro!!! Thanks so much Jacob I hope you read this
I had a flat tire and could not replace the spare because I had the wrong tools. I called 2 other places before trying Liberty because I knew they were located on the other side of town. The first company I couldn't get past their phone menu, the second company quoted me a price 3 times higher than I expected. Liberty answered the phone quickly and got my information. Taylor arrived in about an hour was professional and efficient. The process was painless. He aired up my spare and put it on for $90. I think that is very reasonable. I won't hesitate next time I need road side assistance.
Called 11/28/25 for a tow from Madison to Janesville. Got a quick quote, and they had a driver dispatched within a half hour. Jacob was friendly, knowledgeable, and fast. Got my truck home before impending snow storm. Thanks!
Our car rear suspension and tire was damaged by a large piece of debris in the road requiring towing to a local car service center. Liberty Towing in Madison, WI handled the service with speed, professionalism, and safety in mind. A shout out to Taylor, the driver, who provided the exceptional service. I would highly recommend calling Liberty Towing when needed.
Liberty turned a hiccup into a great experience. When the tow timing changed, the Office Manager kept me in the loop. Taylor arrived, handled everything with care, and even made the ride home enjoyable with great conversation. Rarely does a towing service make a tough moment easier—these folks did. Thanks!
Outstanding service. Helped me from a state away, get my son's vehicle going. Very polite and prompt service, with a very reasonable service call price. Highly recommend as a fellow small business owner. Thank you!
I want to personally thank Liberty towing for the prompt service and advise that the tow truck driver gave me. I ended up having a flat tire on the side of i-90 and was waiting an hour and a half for another tow company to call me back to tell me they didn't have my tire. So I was able to get a hold of Liberty towing and was towed within the next 30 minutes to tires Plus in Madison. When the tow truck driver dropped the car he noticed that I had another bad tire and I was able to get that taken care of and fixed right away to be safely put back on the road . It was a great end to a very scary situation.
I had a flat tire and needed it changed. Liberty was able to help me right away. Taylor came to change my tire, and he worked very efficiently. I would definitely recommend this service to others!
I had to call Liberty Towing after my truck’s water pump blew while I was heading back to Kenosha a while back. They were quick to respond and got a tow truck out to me in a reasonable amount of time. The driver was super friendly, easy to talk to, and handled everything professionally.
They towed my truck safely to the nearest dealership, and the whole process was smooth from start to finish. The pricing was fair and absolutely worth it for the quality of service I received.
I’ll definitely be using Liberty Towing again for any of my future towing needs. Highly recommend them if you ever find yourself in a tough spot!
Second time I’ve used Liberty Towing. Don’t recall if I left a review before, but I am NOW! Just the best. They get to you asap, they know what they are doing. They get your vehicle up, loaded, and on its way to repair. Even in tight situation's - they know what to do. My last experience was A+++, recent one - the same. Jose was a marvel. He was cool as a cucumber handling a situation I thought was - not easy. I was wringing my hands, “how’s he gonna do this?” Before I knew it my car was up & on its way. Thank you, Jose & Liberty Towing Service
Highly recommend this company! Our driver, Jacob was extremely nice and seemed to love his job! Responded same day for a non-emergency service haul! We are very happy with the customer service and the cost! Thanks, Liberty!
Couldn't recommend liberty towing enough. The driver was there quickly despite it being a Sunday and went above and beyond to help us out. He was very knowledgeable about the area and very accommodating as well. If you need a vehicle towed I would not hesitate to call Liberty Towing
From start to finish liberty was GREAT. Communication was wonderful from both the receptionist and the driver! Took less than 2 hours to get my car home the same day! Taylor was so professional and kind. The best rates in town, no extra hidden fees. I would definitely recommend this company to anyone!
First time ever needing a tow truck if I ever need another one I don't know how they could live up to the experience I had today. I was so scared stuck on the on ramp to 90 and Taylor was so calm, helpful efficient and safe. He was there so quickly and went above and beyond to get me off the highway.
Fantastic and extremely fast service for an extremely fair price. Got lucky and called when it wasn’t too busy, and Taylor met me at my vehicle in less than a half hour. Super quick, respectful, professional, and kind- Taylor also gave great advice to confirm the issue and how to solve it. He also took the extra time to help me turn my van around so that I can work on it easier and stay out of the road while making my repairs. 10/10, would call again.
Dispatch sent a front lift truck after i told them the car was lowered 2.5 inches and would need a flat bed, showed up 30 minutes late and the excuse was they were busy. then took another 40 to get me a flatbed truck. Disappointing service but drivers were very helpful and careful with my car
Absolutely the best experience with a tow company I have ever had. Wonderfully friendly lady that took my call, super professional driver, response time of less than 30 minutes for a 2 hour haul. They went FAR above and beyond to help me and my four legged passengers. If you need a tow this is the place to call!!
We had a 1976 Chevy Tioga RV that had been sitting at the back of our property for 20+ years. My friends at Redline Auto Care in Mazomanie, WI and I were able to get the vehicle to the road (tediously) over the course of several days and some careful planning.
I called 8 (yes, 8) different towing companies asking if they would tow it to no avail. One said that they "don't tow vehicles prior to 1981 or older." Kind of weird, but yeah, anyways...
I called Liberty Towing and Dan helped to guide me through the whole process. He had me contact All Metals Recycling to ask if they would accept it, which they stated they would. Called Dan back, he had an opening for the next morning at 8:30AM. Tow truck arrived, we filled the back tires which were a little low and got it safely to All Metals Recycling.
We didn't have a title or registration, so Dan asked me the day before to write up a "surrender" notice that we were surrendering the vehicle to Liberty Towing and then to All Metals Recycling.
Everything worked out great and I would definitely recommend Liberty Towing to anyone who may need a helping hand. They certainly made my day and got me to the point where I could breathe a real sigh of relief.
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