Had a battery installed ....it was very cold out ...felt bad for him ..he assured me it was fine ...he was use to it and it really wasn't to bad he said
Shelley in the Prairie du Chien store was phenomenal getting me a part others would take weeks to get. She was super professional, prompt and courteous! Thank you Shelley!
The guys at the Prairie Du Chien Advanced Auto Parts helped me trouble shoot and then proceeded to find a solution for me. (Even from out of town… on a Sat., late afternoon). They got me hooked up with a local repair shop…in minutes …to install what I needed. ON A Sat Late afternoon ! They were a God-send…What a blessing !
Thank you. Brenda Ceilley
Absolutely outstanding customer service home town car quest closed and these guys honored factory warranty parts on not one but two separate occasions great people great customer first attitude!
Fantastic to work with. Called with questions..... got answers!!! We were traveling from a distance and he even stayed open an extra 10 mins so I had time to get there!!! Excellent customer support!!!
Dave was awesome! He stayed open for us to come get a part we desperately needed for our boat. He even sent me pictures of the part. He went above and beyond. Thanks Dave!
Chuck was extremely helpful in Prairie du Chien, WI. Our battery for our CanAm Spyder died and he provided excellent customer service to get us back on the road.
Excellent customer service, helpful staff. clean building. Thid location has a descent selection of common heavy truck parts as well as car/truck parts.
I have been in around 4 times last 2 months, and bought brakes for jeep and Buick (which needed a special tool to turn calipers in). They have a tool loaner program however you had to deposit $130 to use loaner. They showed me a $10 tool on the self help shelf which is made like one time use its cheap, but worked. Following week I returned the front pads(old ones 3/4 good). No receipt. They looked it up gave me my cash and were very friendly and helpful EVERYTIME. only complaint/ suggestion would be to break that loaner kit down so smaller needed section could be loaned on smaller deposit. Prices are competitive however several different men who helped me showed me top price, told them high milage car for other person. Both times they moved me into mid-priced and showed cheapest. Explained differences and not much price difference but mid line was better quality. Also offered brake cleaner and grease. I will only shop with them here. Great experience. Thank you
Chuck provided excellent service when we needed an oil filter replacement with a stuck threaded insert. Would drive from Milwaukee to here just for service from Chuck
Church and Matt were trip savers. Chuck’s knowledge of trailer axle parts was amazing. He was able to pull all the parts together that I needed to repair a burned out wheel bearing on our 5th wheel. Matt helped me diagnose a check engine light and resolve that as well. Highly recommend these two for all your part needs.
Labor day weekend. Alternator goes bad 2 1/2hours from home. Mechanics won't even look at me. Advance Auto Parts to the rescue. Amazing staff. Willing to physically pitch in if needed. Not everybody is meant for customer service, but these guys go above and beyond.
Would highly recommend PDC CarQuest. They were able to fabricate a power steering line for me in about 10 minutes at 1/4 the cost of the new part. Great Service!!
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