This store will help u get the right parts u need to get your car running. I would give them more stars but not all their employees are knowledgeable about what parts to buy or not to buy.
As a shop owner I can rely on Brian and his past knowledge and training to get me what I need and at an affordable price for my customers. When there is an issue he resolves it. Delivery is always prompt and includes my full order the first time. Its not the same for other O'Reillys locations. I do a fair amount of service calls and he is very accommodating. Brian knows where to get hard oddball and non automotive items that are farm or construction related as well. Definitely an asset.
Very friendly, the gentleman that checked me out even carried my new battery out for me, even though they were busy. I should have asked his name, to give him a proper shoutout! What great service!
Then he assured me that my other purchase was a great choice of cleaner/protector for my UTV seats. I will definitely be back!
Company is running a scam on the reman parts I tried to buy a brand new starter but it had the test sheet in and if you know anything about parts and reman parts that test sheet should only be in there if it's a remand part I paid for a brand new part they pulled it out of a box where you could tell definitely was not that starter antenna valuable core sticker on it which also means it was a remand Part the difference in price was about 4050 dollars I was argued with a and gaslit because of their guilt when they were caught in their shameful activities
Very helpful staff. I was in a tight situation and they gave me a discount when it was really needed. They helped me get back on the road and made my visit with family possible.✌
Worst customer service ever! Walked in and picked up 2 boxes of def fluid. No cashier in site. Two other employees ignored us even when I told them we were ready to check out.
The kid helping mr was great he intalled my wiper blades like he jad done them a thousand times. He was efficent and effect as a customer sefvice represenative id go there again if i got the same person.
Staff has amazing service. If you're visiting the Prairie Du Chien store, I HIGHLY recommend speaking with the Manager Dustin for any of your automotive needs.
Although Joseph has relocated to Richland Center and I no longer get his helpful advice, Schub is still in Prairie du Chien and always congenial and providing his excellent advice and service.
O'Reilly's is always very helpful, very attentive, and anytime I have gone into their store they always have the item I need in stock which definitely helps with good vehicle maintenance. I also like right by the registers all the small little trinkets or items that you would have in your vehicle and I usually will buy a good amount of air fresheners while I am there. I absolutely like receiving the cards in the mail depending on how much you have spent, you will receive a plastic card in the mail and I've probably gotten over $100 worth to use on my next time going in. That to me in itself is a great deal and I am always looking for great deals!!!
very good service ! I went to change my windshield was a cold day of January and snowed even so it was very kind the young man, who helped me went outside and changed my windshields very kindly definitely a place to go back.
Great store! Was a little busy and the staff handled it very well and professional. Very helpful with what we needed. Quick and efficient! Large selection of auto parts and supplies as well as other types of vehicles.
It was 10 minutes to close on a Saturday night and yet the staff was friendly, helpful and wanted to make sure we left with the right parts and tools. THANKS GUYS!
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