NAPA Auto Parts - Columbus in
Columbus (WI)

Prepare to be ignored until you're ready to spend your money, and then be ignored immediately after you do. Couple of old guys in there ignoring me and acting like they'd rather be at home watching TV. Also threw my card on the table instead of handing it to me? Super weird interaction. At least they had what I needed, but so did O'Reilly's.

Staff was very friendly & very helpful.

Best place around a buy auto parts

The new location was a little hidden but gps got me there easily.The parts I needed were in stock and the staff was well trained and courteous.

Overpriced, but at least they'll most likely have what you need.

Worst customer service ever!!

Very helpful

Always great! Quick and helpful.

Employees are a little short with customers if they don't know exactly what they need.I had a core return and they made me take the part out of the box and put my core in the box.No help at all.

I prefer this NAPA when it comes to finding parts for machinery such as parts for older farm tractors and forklifts. So many parts stores are in the rut of looking stuff up by make, model and year which with old machinery is hopeless. But here you can take a part in and they know how to measure/evaluate it and look for a match in a manufacturer's book yet. That is a critical skill in a small farm town.

Uneducated staff. The young kid was still trying to learn while the older lady just stood behind him rolling her eyes. Neither had a clue how the 20% discount works and why it only took off about 5%

Buying products with rebates that are hanging on them that are outdated seem a little misleading

Good store very friendly helpful staff

Friendly, knowledgeable staff, well stocked store, convenient location.

Recently you guys have been much better about getting the customer the right part. But in the past it was a nightmare when you get your car all apart and realize Napa gave you the wrong part and you have to put your whole car back together to drive there and get the right one which usually they don't have in stock and your Sol but thank you for the Recently good service but thank you for the Recently good service...

this was the worst parts store a have been to the bad attitude of one employee will hurt any good name of napa auta parts l can buy parts anyplace i want, went to a competitor they had the part on the shelf ,no over nite and another trip to portage needed,wonder if he put the hose were i told him to put it! this all happened as the owner was there watching

This place run circles around o'riley. Go buy some stuff

Good service. Store is lacking some things but they are remodeling.

Friendly fast service

Usually have what I need and if not they can have it there tomorrow.

Service was great. They were able to order the part I needed and had it in that afternoon. The prices were very reasonable.

Very helpful staff. Great to have them available nearby.

I bought some expensive Windshield Wiper Blades. Four years later they honored the warranty. Local business and showing great service!