I would not even give this place one star. We drive 4 hours to get there, I've never been treated so poorly! Kathy couldn't find the proper serial number on the converter. She had a really nasty attitude. Her supervisor Kevin came over and banned us from ever going there again. My boyfriend was trying to tell Kathy where the serial numbers were on the converter she didn't want to listen to him,then they tried to offer us $2 a piece for diesel converters. We we're not willing to sell them for that cheap because we already had another junkyard look them up and they offered us $95. My boyfriend said to me she didn't know what she was doing and that's what we are banned for. And when we were taking the converters back she threw them at him. I'm sure there's probably a lot of complaints on this lady because right from the start she had an attitude. She should not be working with the public at all. And her manager wasn't there to witness anything, just took her side automatically.
The workers that we've dealt with have been very helpful. Huge thanks to Trevon for guiding us in the right direction when we looked lost. Now that's a great employee!
Anytime I bring non ferrous in the guy in the shop weighing my stuff puts my metal as a lower paying metal.i had 25 lbs of white brass checked it myself but he Insisted it was dicast aluminum
Anytime I bring non ferrous in the guy in the shop weighing my stuff puts my metal as a lower paying metal.i had 25 lbs of white brass checked it myself but he Insisted it was dicast aluminum
I love coming here! The staff is always friendly and extremely knowledgeable! They always take good care of me when I visit! The yard is very well maintained for a scrap yard! Thank you guys for all the hard work you do to keep things moving, your friendly faces are an added bonus!
Brought in lead weights from commercial fishing nets today. When I asked about pricing I was told .40 if dirty or .43 cents if clean. After weighed and dumped into a large bin the price we were paid was 4 cents per pound. They classified our weights as wheel weight. Totally ripped us off! Talk about bait and switch.
The posted hours are until 3:30 Monday - Friday, however they never stay open until 330p. They close at 315. Either stay open as posted, or change your posted hours alter!
Brought some copper I had to the guys down road before I went here. The way I was treated was unacceptable. I packed up the copper and went to these guys. The folks at Alter were kind, helpful, and answered every question I had. Very polite and made the process very smooth. I’d recommend bringing ALL of my scrap to Alter. Good group of people in that yard.
Smaller Amounts: South Scale area Separate your metals if possible in pails buckets etc. Put the metals/batteries etc on a pallet they have and someone on a forklift will get it. Or use the larger steel gondolas for larger amounts of one type of item (ask first). Aluminum cans go into cages I think.
Larger Amounts: North Scale area. Goto the scale and they will direct you. Weigh on scale upon entry and each time you drop off a certain metal type = follow their directions from scale. When done payment is inside scale area.
They also sell steel new (inside a building) and used. They can also cut steel and size it for you. (ask and they will get somebody). Sheets, bars, i,L beams, c-channel etc.
There are two rates for metals in general. Clean and dirty. Clean aluminum - aluminum only no steel etc. Dirty aluminum - has steel parts/pins in it. (paid less) =separate the clean from the dirty to get about 4x the money for it.
I've been going to Alter for a while now They set up a business account for me and the service is always personal and fantastic across the board. All the staff I've dealt with have been friendly and helpful. They've also worked with me as I learned a few things. Last but definitely not least, they pay better than the other places I've checked in town! That's a win win in my book! Great job team, keep it up, I appreciate you!
Very friendly...fair pricing...should have more parking in the main weigh station lot by the main office, semis and trailers were parking people in while they went into office and the office had about 12 people inline...now that, We were NOT happy about!! Other than that, great service!
They weren't the fastest, I had to wait for a large truck in front of me. You also have to trust their weight since their scale is out of your view. But I got money for what I brought and that's the important part.
This place is a joke. Unbelievably bad customer service, a terrible layout, and employees who have no clue what to do. I recommend finding somewhere else to sell.
Sketchy business practices. Brought in some decent steel. Was told to unload it by the shred/misc. pile. Came back with a second load and saw my steel moved to a newer higher paying area. Scale person said second time unload it by the appliances.
For being one of the biggest recycling plants in NorthEast Wisconsin, they aren't bad for a corp. Bring in a hundred kilos of aluminum and they treat you well with going dollars.
Absolutely ridiculous that the website says open until 5pm but that's ONLY for the scale..... came here from out of town......very upset customer!!!!!!!!
Jul 07, 2017
Nearest Junkyards to Alter Metal Recycling - Green Bay
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