What clients say about Big Dog Towing and Repair in Westover (WV)
Big dog was amazing! I thought I would be stranded overnight in Morgantown but they went above and beyond to get me back on the road. Great friendly guys too! Highly recommend.
Roughly a week ago, I was in a not so ideal situation and wound up with a bent rim. It was around 4AM and I was afraid nobody was open, I called Big Dog Towing and they immediately answered and sent someone out. Their mechanic, Dakota was extremely helpful and made sure after I got towed back to the shop that I had a way home. My vehicle was done the next day and was good as new! Fast forward to today, I was helping someone on the side of the road and called Dakota asking for a solution, and we got the car fixed. I would highly recommend this business to anyone in need of assistance!
Wow. I called 8 different places and this is the ONLY one that was willing to come to my rescue. Not only that, they came after 10p.m. on a Saturday night and didn’t gouge me. Jaeson updated me as he switched trucks and got fuel and even offered for me to ride with him for the trek. The only reason I called so many places was because I was hoping insurance would help that way but State Farm was going to let it sit. Thanks Jaeson, my hero. It’s clear why they have such great reviews. I’m so grateful.
When I say best customer service and they went ABOVE and BEYOND for me! I was able to get some work done that had been bothering me for months and I drove here from NY trying to head to SC and back but the team here is fantastic! From Mary, Donnie and Decota the mechanic! Amazing and such spectacular people! Please come and get your work done by them!
I'm very impressed with this company. They towed my vehicle from Morgantown to Clarksburg without any issues without me being present. They were very communicative and polite to me. They were the only company that would assist me due to the snow storm which caused several accidents in the region. They were very busy, yet found time to help me. Thanks again!
Tow truck driver told me he'd put it in as a repair / emergency tow, found out later it wasn't put in for repair which cost me more time and money, and that the driver had been let go. The great communication afterwards got my car fixed and back into my possession running better then ever.
Jason went above and beyond when helping us get our Armada to the dealership. They were fast, friendly and caring during the process and it did not go unnoticed!
The person who answered the phone was nice and helpful. The driver, I believe his name was Jason, was so helpful! Needed my car towed from my apartment to the dealership. Thought it was just going to be a load up and go type of thing, but prior to towing it, he tried to help us find the issue to save me a trip to dealership. He definitely went above and beyond. Very reasonable priced, too! Highly recommend.
I called on a Sunday, battery was dead, stuck at motel had to get to Children's hospital asap, he came within 15 mins, very friendly! If you need someone and you're in their area, call them first!
There guys were fantastic! I broke down in the middle of the road and they came quick and were efficient getting me out of the road. We went ahead and had my car sent back to their garage, and I was contacted within two hours to get the rundown of what was going on and they told me the pricing. They replaced my fuel pump and had it done by the next morning! They were fast, friendly, knowledgeable, and overall did great work. I would highly recommend them to anyone!
Absolutely great service. Locked keys in car. Called big dogs towing after my insurance agent recommended them in the Morgantown area. The owner who answered the phone was extremely nice and helpful. She got someone out to my location in under 30 mins and it didn’t take him even 15 mins to pop my door open. Very reasonable price for the unlock and great service 10/10 recommend.
Me and my fiance were having issues with our car stalling, shes been there twice this week and both times the service was quick, easy, and they were incredibly nice about the pricing for work. Cannot recommend enough
Andrew was excellent! I was not thrilled having to use a tow service, my car not starting, etc. but he made it such a smooth process, got me the help I needed and was happy to help! Couldn’t ask for a better service! At the end of the day, only towing service I’ll call from now on!
This place was a Godsend. I was traveling by myself and my car broke down on i79S north of there. It took a bit to get there, but the tow driver was great to work with and even brought his wife with him so I’d be more comfortable. The price was reasonable and the tow driver so kindly helped us load my car onto a tow dolly the next morning.
I was quoted 2-3 hours from my roadside assistance ?? I called and the lady was extremely professional and nice! Albert (I believe) was there within 30 mins and completed the task within 20 mins! They will continue to get my praises and business!!
Big Dog Towing did AMAZING for us last night. From the phone call asking if someone could come out right away, to calling us to tell us how far away the tow was in relation to location, to the actual towing of our motorcycle. The tow man took the time to help us walk the motorcycle onto the flatbed, and explained what harnesses he was using and why. He was personable and we felt like he was very knowledgeable in taking care of motorcycles. I HIGHLY RECOMMEND THIS COMPANY. I know if we have any need for another tow for any reason - car, truck, or motorcycle - who I will be calling in the future.
My husband called on a Saturday morning, he showed up in the timeframe he said he would be there, he even called right before he came to let us he’d be there in ten minutes. He jump started our vehicle to get it on to the tow truck and on to the car dealership, very nice guy. Thank you, Albert!
Coming home from work(3/3/2025), I hit a huge pothole. I pulled over to find my transmission fluid everywhere. I knew i couldn't go any further and would need a tow home. I decided to try Big Dog Towing because of the great reviews. I was not disappointed. Albert showed up, quickly loaded the truck, and got us home. I was expecting to pay hundreds of dollars for this tow. Boy was I surprised! Not only was the tow affordable but Albert was very kind and helpful. I can't say enough good things about this company. From the 1st call to the dispatcher, to the tow home, they were kind, courteous, and knowledgeable. If I ever need another tow this is definitely who I'm calling! Thanks for saving us Albert!! Thank you Big Dog Towing!
Needed my car towed on a Sunday! No problem. They came within the time frame we said to! They were kind enough to have also dropped it off at the dealership for us! They were nice and kind people who came to do the job! Highly recommend!
From time of call, dispatch, and arrival (time from dispatch to on scene), everyone was professional and polite. Driver took due care to what was happening and requests made on drop off of vehicle, even keeping me updated of vehicle drop off. Highly recommend for any and all tow service wants or needs.
Had no problems getting my car picked up and taken to where it needed to go. Albert was a great help and kept me updated with the status of the car. Will use again if needed!
Albert came to our rescue.
He was an extreme help trying to figure out the best way to handle our situation on our breakdown. It was probably the one of the best towling companies we've ever dealt with in our life. We've had to be told a few times and it was the best experience in the nicest worker. Albert was just outstanding. I recommend this company for everybody. I Google chowing 3 companies popped up. But they had by far the highest ratings of anyone so I chose them.
Great service. Great communication and Albert took time and is a hard worker. Made sure to contact me about arrival and listen to any concerns I had. Highly Highly recommend. Great job and tow truck driving is underrated and I appreciate you guys. Great save!!!
Excellent Service! My car managed to auto lock with my keys still inside. After contacting my auto company for help Big Dog Towing and Repair was dispatched to help get me back in my vehicle. With an original ETA of 45 minutes BDT was there in less than 20! Andrew was friendly and professional. He showed concern when asking if I was somewhere warm due to the impending snow storm. Would definitely recommend!! 10/10
Wonderful experience, well priced. Didn’t get the name of the driver but he was very easy to get along with and helpful. Would be my go to if I was looking for a tow. Came from Motown to Fairmont to drop my car off at the Nissan dealership up there. Great company? Five stars.
This is a fantastic company. Andrew, the driver and operator, was helpful and friendly with everything. Directed me to a good mechanic, allowed me to stop on the drive back and get supplies for the weekend since I am staying out of town, and also dropped me off at my hotel. I could not have asked for anything more. He was happy to do all of that. I would highly recommend big dawg towing to anyone in their area.
Omg the BOMB!! Kibd & friendly
Folks , ready to assist 24/7! With a smile :)
When your in need of a tow truck/car emergency these are your people that will arrive promptly to HELP:). I couldn't be more happy with my Service!!! Thank you again!!!
I locked myself outta my car.....feeling educated a d stupid at the same time!!! Thank guys !!
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