Leonard Truck Outfitters provides excellent customer service. They are very professional and offer a wide selection of truck parts. I highly recommend them for any truck needs.
Having issues with my new leer truck cap .The crew acknowledged the problem and was ready to make things right and send the truck cap back to leer couldn't ask for anything better. Thanks guys.
Second spray in liner I’ve gotten from them. Just like the first time, it looks amazing and is exactly what I expected quality wise from them. Friendly staff (At the Princeton wv location) who know their information and take care of business. Highly recommend.
Friendly and courteous! Was stopping by to check on covers, and drove away with one. They were already in stock, and they had it installed super fast. Would highly recommend ? ?
Vanessa and Randall are both very good, knowledgeable, and helpful. Great products, and outstanding knowledge of what they sell and do. Highly recommend!
The manager of Leonard in Princeton, W. Va. and the person I went thru to order and purchase my repair material was wonderful. Very responsive, very knowledgeable, very informative, concerned for my need and very pleasant to talk to and work with.
Overall experience is terrible. I went there to shop "locally" but could have gotten a better experience just ordering off of amazon.
The day my bed liner came in for my tundra they got me an appointment to be there to put it in, which I was there 30 minutes early just to make sure they had plenty of time. They had another person in front of me so I was patient me being early, no big deal. Time passed well over a hour past my appointment and 15 minutes before they close they finally remembered I was still waiting.. then they throw the bed liner in and didn't have all the hardware to it and it was filthy dirty and I get a " the rain will wash it out..." That's supposed to be a new liner, but came in with no hard wear and nasty dirty. Been 3 weeks trying to get my hard wear from them and still haven't got it..
Do youself a favor and just do it yourself because they could care less about your stuff you bought and your time.
Don't waiste your time or hard earned money on anything they sale like I made the mistake of doing. Bought a brand new griffin dump trailer from them just to find out the tool box doesn't lock properly and the battery or hydraulic pump can be stolen at any time, has major wiring issue, and the break lights weren't even plugged up to the wiring harness from the get go. Asked to swap out trailers as soon as they plugged their tool up and found out it was a wiring problem with the trailer and they refused. Said they'd rewire the whole thing. After claiming to rewire the trailer it still threw error codes for the breaks. They then refused a refund and claimed my truck was the issue even tho I've been using a Homestead trailer (amazing trailer and brand btw) with no issues for the past 4 months. Absolutely horrible products, customer service, and all together company to deal with. They will also leave out the free tarp and free battery tender if you don't check before you leave.
They apparently believe that a faulty dump trailer that doesn’t lock (none of their trailers do) or ground properly to be connected to a truck, are fine to sell and when the lock couldn’t be repaired or the connection, they offered to swap trailers, with the new trailer being manufactured EXACTLY THE SAME. That doesn’t lock or connect properly. Anyone can steal the battery out at any given time to not just one trailer but ALL of them.
Amazing service. Didnt know my bed had too much damage to line. Got it fixed and took it back in. Got my bed liner in and it’s beautiful. Could not be happier. 10/10 highly recommend
More than happy with the help and service I received from David here at Leonard. And also big thanks to Robert for coming in to help on his day off. Highly recommend checking these guys out for you next trailer or building
Great place to take your truck to get any aftermarket accessories you need, the guys there are friendly and treat your truck very good, better then I treat it at times. I have purchased side steps, bed covers, floor liners, window shades and a spray in bed liner, all of which I am very happy with and if there ever arises an issue with your product, they are good about backing the warranty. I will continue to do business with them and David is by far one of the best business owners I have met.
I ordered a shed from Leonard’s. I received friendly service. They were professional, helpful and went out of their way to work with me scheduling the delivery. Both guys,Dave and I didn’t catch the other guys name, we’re great! I had concerns about the delivery since I had such a small driveway and narrow street. They assured me Chris the driver could get it there and in place. They called the morning of to make sure I was ready. Chris came and he was awesome!!! He can turn it on a dime! He got it exactly where we wanted It did an excellent job! Would definitely use this company again.
Thank you for everything.
Just purchased a 7 x 16 enclosed trailer from Leonard in Princeton today. Wonderful experience and customer service! I’ve never made an easier purchase in my life. Everything went smoothly and they went above and beyond to make sure we were happy. A special thanks to the manager, David for providing a first class experience! You simply can’t beat the prices or service.
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