AutoZone Auto Parts in
Charleston (WV)

What clients say about AutoZone Auto Parts in Charleston (WV)

• Katrina Carr

  I always have great service at this location. Most recently, Nick B was helpful in a stressful situation. He was patient and knowledgeable!

  Aug 29, 2025
• Maggie Davis

  I truly love this auto zone, place has the best staff! I come here for all my tweaks fixes upgrades, and receive so much advice and help. Thank you!!

  Jun 22, 2025
• s s

  Charles and Chris went above and beyond to help me with an issue. These are good people with automotive knowledge. I highly recommend this Autozone

  Jun 15, 2025
• Jordan Johnson

  Nick B from oregon was awesome. Thanks for the awesome service

  Jun 09, 2025
• Eddie Prichard

  When my mom and I went here to get oil for a car I asked him for oil and he was nice the whole time we were there. Thanks, dude for the help.

  Apr 03, 2025
• Lisa Lambert

  They changed my battery in freezing temperatures quickly and didn't want to accept a tip.

  Jan 12, 2025
• David Hartsaw

  Great customer service and friendly staff. If they don't have it they can get it. Good experience at this store.

  Dec 01, 2024
• Nate Sandruck

  The store manager helped me diagnose and fix my window that had fallen off the track outside in 86 degree weather. Extremely grateful for her ingenuity and helpfulness.

  May 19, 2024
• Hannah Wisecup

  Pat took great care of me today! I think I spent maybe 2 minutes in store and she already had found what I needed, me checked out and even helped me assemble it! Great service!!!

  Feb 06, 2024
• Richard DuBois

  The Store Manager (Female} was Outstanding helping us fix our hitch receiver. Thank you for the Excellent Customer Service!!!

  Jan 29, 2024
• Kenneth Brown

  Staff was polite and professional. Mainly, they had the parts that I needed. Thank you very much for such a wonderful experience.

  Dec 28, 2023
• Eugene Johnson

  I bought 1 windshield wiper blade, the woman working there even put it on for me with epic time and experience. Good job.

  Dec 16, 2023
• Karen R Hinzman

  A young lady helped me. I can't get my hood open, so she ppened it filled up my windshield wash.She was soft spoken. She was great.

  Nov 08, 2023
• Laura Dyer

  Shannon and her team are awesome. They helped us when we broke down on a long distance trip. The best store I have ever had the pleasure of dealing with. Thank you to Shannon and her team and her husband. From Laura Dyer and family

  Apr 01, 2023
• K Carter

  Austin went above and beyond to help us with a bad battery. We were heading back home from a day trip and had problems with the car battery. He was kind and super helpful. If your ever in the area, go see him!

  Oct 16, 2022
• AnnMarie Duff

  Place was great. Customer service was superb. Helped by the only female in there and she knew her stuff and helped me with everything!!!

  Sep 10, 2022
• Cynthia Reynolds

  Austin Montgomery gave the best customer service I’ve had ever experienced at any AutoZone in my life I mean he went above and beyond he was so patient so helpful so polite I appreciate my experience there today with Austin thank you!! I even offered him a tip he said no thank you ! doesn’t get no better than that.

  Jun 13, 2022
• Carlee Slone

  Bill gave the best customer service! He went above and beyond to help me with changing my battery. I don’t know what you’re paying this man, but he definitely deserves a raise! Thanks again, Bill!

  Jan 19, 2022
• Hope Stover

  The employees were quick and super helpful. They talked me through what I needed and helped me find the best price point for my parts. I will be going back.

  Oct 03, 2019
• Sara Heater

  Always fast and friendly service greets me every time I walk in and have a good day as I leave. They are knowledgeable and very helpful.

  Sep 17, 2018